We stopped using Bitespeed within just 15 days due to terrible service and complete lack of communication. We opted for a higher-tier plan that included a dedicated account manager, but despite multiple follow-ups over more than 10 days, no account manager was ever assigned. This was clearly communicated to their team, and even our POC was aware of the issue. After informing them multiple times that we had stopped using the product, we are still receiving invoices every month. On top of that, different people from their team keep calling, and every time we have to explain the same story again—yet no action is taken. There is no ownership, no coordination between teams, and no respect for customers’ time or money. This has been one of the worst SaaS experiences we’ve had. Would strongly advise businesses to think twice before opting for Bitespeed, especially their higher plans.

Hello Team Bitespeed, I own a perfume brand and applied for a demo three times but received no response. I also installed the Shopify app, but no onboarding call was scheduled. I tried calling the support numbers (switched off) and contacted chat support, which redirected me to WhatsApp, but there was still no response. Kindly look into this and let me know the next steps at the earliest. Regards, Chirag Adonn

Cannot install or connect without manual intervention or setup. There has no response via Chat or WhatsApp for the onboarding for over a week. I ended installing another App

The Bitespeed team is genuinely helpful and easy to work with. They listen carefully, explain things clearly, and guide you step by step without rushing. Support is detailed and practical, which makes implementation smooth even if you’re not very technical. Solid experience overall.

Bitespeed has been a great addition to our marketing stack. The platform is extremely easy to use, with a clean and intuitive interface, exactly what you need when things are moving fast. We were especially impressed by their newly introduced AI calling feature. As early adopters, we’ve already seen strong conversion results. Further Support/ Onboarding team deserves a special mention, quick, responsive, and genuinely invested in helping you set things up the right way. A special shoutout to Kaushambhi, who has been an incredible onboarding manager and made the entire process seamless. Overall, we’re very happy with Bitespeed and would highly recommend it to fast-growing brands.

We received a prompt resolution from the team. Really appreciate the great support and quick assistance from Harshvardhan and the team. Thank you!

Bitespeed is great! It’s very simple to use, you could learn most things in a few hours. The team is great, Eshanshi and Manav are super duper helpful and very patient.

We have been using Bitespeed for a while now, and our experience has been consistently excellent. Their broadcasts and automated journeys help us re-engage customers effectively and have contributed to strong revenue growth for our brand. A special appreciation to Eshanshi, who has been extremely supportive throughout — from creating the right flows to optimizing our campaigns. Her guidance has made the entire process smooth and result-driven. If you’re looking for a platform that truly helps in reactivation and customer engagement, Bitespeed is definitely worth choosing.

The best application so far for WhatsApp marketing and AI calling. Been with them since a month only and it's been a delight working with them specially with our Account manager Ms. Eshanshi Tyagi for her support throughout from onboarding to revenue generation, without a doubt the best provider in the industry.

The app is good and has been performing well for us, the support is very prompt which makes it easier whenever there's a problem.

Bitespeed has been a wonderful addition to our store. The dashboard is clean, easy to understand, and makes daily tasks simple. The team is quick, responsive, and genuinely supportive. Managing our WhatsApp and email marketing has become smooth and hassle-free with their tools. Highly recommend Bitespeed to any brand looking to elevate their customer communication on WhatsApp — it truly makes staying connected easier and more impactful.

We have worked with other Whatsapps or Marketing Solution but BiteSpeed is a Game Changer and they Put lot of Efforts to Setup your Account timely and Suggest you Best Ideas for Better ROI and Customer Journeys. Also the AI Voice retention is Amazing and with Bite Speed team we have collectively done Amazing work. You can go for Trail Period and see if things works for you. Thanks Aayush the most for Post Sales Setup and Kushi for Offers on Platform Fee !!! Aayush Verma you are Champ, Keep Rocking!!! PS: The Platform Fee is on higher Side and Certainly needs attention to on board more Brands

My onboarding experience with BiteSpeed has been exceptional. The platform is intuitive, well-structured, and clearly built with a deep understanding of what brands actually need. A huge shoutout to Rohan, my POC, who made the entire process seamless. His clarity, responsiveness, and ability to break things down made the onboarding not just smooth but genuinely enjoyable. It’s rare to come across someone who combines product expertise with such a high level of ownership. Looking forward to scaling even more with BiteSpeed!

We’ve had an excellent experience with Bitespeed — the platform is intuitive, powerful, and makes customer communication effortless. What truly stands out is the team, especially Aaryaman. He’s been proactive, knowledgeable, and incredibly supportive, and ensures everything runs smoothly. His deep understanding of the platform and hands-on approach made it feel like he’s part of our own team. Highly recommend Bitespeed to any brand looking to elevate their customer experience and automation setup.

We’ve had a great experience working with Bitespeed. Their platform is intuitive and easy to integrate, making it simple to manage customer interactions and boost engagement. The automation tools and WhatsApp marketing features have significantly improved our communication flow and helped increase conversions. The support team is also highly responsive and proactive—they ensure any issues are resolved quickly and guide you through setup and optimization. Overall, Bitespeed has been a reliable partner for enhancing our marketing and customer experience. Highly recommended for businesses looking to streamline their WhatsApp marketing and customer engagement strategies.

I’ve been using BiteSpeed for my Shopify store and it’s been an amazing experience. The WhatsApp, email automation and customer journey flows have helped us improve communication and recover more abandoned carts. Super easy to use, great support, and definitely worth it for any growing e-commerce brand.

The interface is extremely intuitive and easy to navigate. Also the onboarding process was incredibly seamless, thanks to Kaushambi, who guided us step by step and made sure everything was set up smoothly.

Their support is fantastic. I love the platform and so far have seen good results upon using them. THe team goes above and beyond with the training. A big shout out to Ayush for being so attentive and patient with all queries!

The support team is great and the help during setup from them in exceptional. A special mention to Anees for all the help so far we have been seeing a boost in sales directly from whatsapp and it is nice to know it works. Landau

it's not free, if you want abandoned cart recovery feauture, according to their plan (you will see only after you will login), it's $249 /per month!!