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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (538)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Beyond Geno

Aug 29, 2024  on Shopify

Was having doubts initially, but I'm glad I give it a shot. Finally found what I was looking for. I want a private collection that is exclusive for certain group of people. Not too difficult to config once you try and figure out. Also extremely quick response from the support team. I was amazed.

Daily Flow

Aug 28, 2024  on Shopify

I highly recommend this app not only because of how well it works but also because of the great customer service. You can't go wrong. Trust me!

UBUD

Aug 26, 2024  on Shopify

Very, very easy-to-use app with excellent support. It allowed us to differentiate products, collections, and content for wholesale and retail customers. We use it in conjunction with Samita Wholesale, and it enabled us to have two stores in one (retail + wholesale)

JE The Line

Aug 25, 2024  on Shopify

This app has provided a crucial feature that I’ve valued since I first started creating my shop using Shopify. Before finding this app, I was considering leaving Shopify because the prices were visible to all website visitors. However, after discovering this app, I no longer had to worry about that. Managers who need the ability to display prices or products to specific groups only must use this app.

Magie Factory

Aug 25, 2024  on Shopify

Great application, and very responsive customer service. I can only recommend this application. It's a pleasure to use.

Provei Global

Aug 25, 2024  on Shopify

I've tried several apps and this is the only one that truly works. Also the customer service is great.

Made to Be LLC

Aug 23, 2024  on Shopify

Had an issue arise and they were right there to help! So far so good with the app! It's doing exactly what I was wanting it to!

Prezentek

Aug 20, 2024  on Shopify

The application does the job right and the customer support is committed and quick to respond to any problems that may arise. Special thanks to Haley from the support team. I highly recommend the app!

Sunshine Coast Lavender

Aug 20, 2024  on Shopify

Their support team is fast to respond and solved my issue within minutes. This app works great, just what I needed.

Kingston Holiday Market

Aug 19, 2024  on Shopify

The app works great and the customer support is incredible! Very fast responses and any minor issue I've come across has been resolved.

Project Weekend

Aug 17, 2024  on Shopify

This app has been a much needed addition for my B2B business as well as locking down pages that only specific customers can see. It's rather seamless to use, and when I ran in to theme compatibility issues, the support center was super quick to resolve the issues I was experiencing.

AUPEN

Aug 14, 2024  on Shopify

Wonderful app that does what it says it does. Simple to use, flexible, and customisable! Customer support is truly a great experience as well. There to answer any queries and super prompt with requests. Would totally recommend this app to other stores!

Sweet Celsius Candy

Aug 13, 2024  on Shopify

App does everything you want it to. Can customise it to suit your needs etc. and the customer service is amazing. Replies quick and happy to help with any enquiries or requests.

Stephanie Wapenhans

Aug 12, 2024  on Shopify

Ausgezeichneter Support von Haley. Sofort erreichbar, direkt gelöst und umgesetzt. Besser geht es nicht.

LBSARA

Aug 11, 2024  on Shopify

The only free app who ables locking specific pages on shopify, contacted them about design and they changed it almost immediately, i absolutely recommend

kawashimaya the japanstore

Aug 08, 2024  on Shopify

The app works great. The developer was very helpful during the troubleshooting when we discovered a minor compatibility problem with our theme. After a little bit of help, it all works perfectly! The interface for the app itself is straightforward and easy to understand. The installation is also simple as well.

CEP Distributing

Aug 06, 2024  on Shopify

From the moment we started demoing this product, the team went above and beyond to tailor the app to our specific needs. They dedicated countless hours to ensure it functioned exactly as we envisioned. Their commitment was evident as they even had engineers working on custom code requests outside of regular business hours! The level of support and dedication we received was truly exceptional. If you’re in search of an app that precisely controls content visibility based on login status and user tags, look no further. I cannot recommend this product highly enough!

VADF

Aug 06, 2024  on Shopify

L'équipe Customer Care est réactive et bienveillante. Chaque fois que j'ai eu une question ou rencontré un problème, Le support client de Sami B2B m'a fourni des solutions rapides et efficaces. Leur service est vraiment à la hauteur de mes attentes.

Foieviare

Aug 06, 2024  on Shopify

Does exactly what it says it should do! Really helpful during my launch. Haley from support was great as well and fast to respond.

Carrot & Stick

Aug 04, 2024  on Shopify

Awesome support. Very prompt in resolving the issue. Just got want I wanted. Haley made sure that all issues were resolved within few hours. Would recommend this app to everyone :-)

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