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Customer reviews: Sami B2B Lock,Password Protect

Develop by Shopify

Reviews (866)

Overall rating
4.9

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

LaMiel Yarns

Mar 07, 2025  on Shopify

An exceptional experience!! I asked for help to customize the image of the app, David helped me quickly and easily. 100% recommended

Kolorezbymairim

Mar 05, 2025  on Shopify

Excellent. You only have to activate the theme and that's all. Ask to remove the watermark for free.

Trends Electronics

Mar 05, 2025  on Shopify

The team makes the app! Great support from David, Haley, and the Sami Team. Quick to respond, clear instructions, solved all my issues. As B2B it was important that we hide our price not only on our website, but also google and other search engines. Sami B2B took care of it all! 6 STARS!

Bandsome

Mar 04, 2025  on Shopify

Excellent app, had a few css questions and Haley helped me solve them almost instantly. Can't believe the app is free!

Maera Jewellery

Mar 03, 2025  on Shopify

Awesome app and the support is even better, they respond and fix issues on the spot. Great for business looking to give special collection access.

Leisa Wharington

Mar 03, 2025  on Shopify

Worked easily and much easier than trying to figure out how to embed code! Thanks to staff support being readily available when I was trying to integrate the app, Haley was able to help me make sure everything was working correctly. Thank you!

GOWUTAR

Mar 03, 2025  on Shopify

This software is truly outstanding! Their customer service is impressively responsive and professional, ensuring seamless operation and top-notch performance.

Marleybones Trade

Feb 28, 2025  on Shopify

Covered everything we needed without custom code, and the team have been super helpful in getting us setup

The Gear Attic

Feb 27, 2025  on Shopify

Great app that solved important problem for our business. We needed a few products that only members of certain entities could purchase and there was no way to do this natively in Shopify. Support was prompt in helping us get setup (less than 24 hours).

MassiveTix.com

Feb 26, 2025  on Shopify

Perfect solution to a simple problem I had. Team was incredibly responsive and worked to make the password protection of my blog match my styling and site design.

Naran Lingerie

Feb 26, 2025  on Shopify

We have just started using this app. The support was amazing as we needed some customizations done. This was done quickly and accurately. The communication was excellent. Will report back once the theme is live :)

FieldTrip Farm

Feb 25, 2025  on Shopify

This app is simple and effective. It allows us to lock our wholesale page and restrict wholesale pricing to only those with the password. Such an easy fix for us! Haley at support was super responsive and very quick to make customizations for us!

Weinhandwerk Meißen

Feb 24, 2025  on Shopify

Tolle Applikation, um Produkte für bestimmte Kundengruppen freizugeben. Sehr netter Service und gute Bedienbarkeit. Vielen Dank!

Little Wish Café

Feb 21, 2025  on Shopify

App works great! Whenever I need support, someone responds quickly and makes sure I need everything before leaving :) Easy to use and really appreciate that the app is free.

POLKA LUKA

Feb 20, 2025  on Shopify

Good App, and Good Customer Service! Really helpful for us to control the page permission and product filter base to customer type. Highly recommended!

The Greener Gift

Feb 20, 2025  on Shopify

I wasn't able to activate the app on my own, but Haley was able to help me over chat. I didn't have to wait long for support, and she was able to get it working for me quickly. I haven't gotten to fiddle with it much yet, and I still have to figure out how to do some things on the Shopify end with regard to the account logins. But that's on me. The app seems to be working as promised: hiding my wholesale products from folks until they create an account and login! So... I'm pleased thus far!

Provincetown Fudge Factory

Feb 20, 2025  on Shopify

I’m a new user for the Sami B2B Lock,Password Protect app, but so far so good — great in fact. A theme style tweak was needed on our password protected webpage, and my request for assistance was handled in less then 24 hours, and was the exact adjustment I hoped for. Looking forward to seeing how this app developer can help my business going forward.

TRUCK

Feb 20, 2025  on Shopify

So far, so good. The app team is very responsive and my requests have all been met quickly and attended to. Highly recommend if you have the need to keep some of your site locked off for only specific access. It's a pretty cool feature.

Dazzledvenus

Feb 20, 2025  on Shopify

amazing app and quick support, really love the app! Few things didnt work properly but with the help of support, it got resolved. I would highly recommend this app, thumbs up

FermentFabriek

Feb 19, 2025  on Shopify

I just installed it today and am pleased. Very easy to set up. Its working great so far. I needed one action completed via the Support Chat, and "David" did a great and speedy job.

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