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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (711)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Coffee Analytica

Nov 19, 2024  on Shopify

Recommend the app for both the functions and good support from the Sami team. It's very easy to communicate with the team about app adjustment ideas and the team would make it happen pretty quickly. The team can also go above and beyond the expectations to think on my behalf to make things look good. Thumb up!

Gingerlily Perles

Nov 17, 2024  on Shopify

Very easy and complete app to set up a password protection. Needed some help and Support was quick and efficient. Thank you

株式会社片岡商店

Nov 16, 2024  on Shopify

特定商品をパスワードロックかけたいというニーズに対し、月額負担なく実施できる点で選びました。 サポートのチャット対応も素早く丁寧です。 Locksmithと検討しましたが、こちらのアプリで十分対応できました。 右上の言語選択バーで日本語も選択できるので、日本人ユーザーの方にとっても安心です。

Simz Werkz

Nov 14, 2024  on Shopify

Support was swift and efficient; looking forward to developing more projects with the support of this app.

Styln Industries

Nov 12, 2024  on Shopify

Great app! Great support! Installed this onto our site as we needed the password feature for certain items and the support was helping us with the process within minutes. Easy to use. Cool features. You need this app!

CSC France

Nov 12, 2024  on Shopify

This app fits with all my need as wholesaler. And the support team is very available and work very fast for customized asking. THank you very much for your work

smut&sip

Nov 11, 2024  on Shopify

Incredible app! So simple and easy to use. Customer service is great - always on hand to help and super quick. Anytime I need something they're there to help. Highly recommend

RAE | Refined Artistic Engineering

Nov 10, 2024  on Shopify

Love the app so far and the response time from Haley in support is unrivaled. Everything was extremely smooth and effortless. The app itself is very user friendly and instinctive to use as well.

Natalie Koeken Fine Art

Nov 09, 2024  on Shopify

Easy to install and use. And amazing customer service, they get back to you very quickly to help. Super friendly! Five stars!

MEDPRIMUS

Nov 07, 2024  on Shopify

Die App ist sehr gut. Nicht nur, dass sie hervorragend funktioniert, der Support ist ebenfalls erstklassig. Sie reagieren schnell, sind äußerst hilfreich und kompetent. Großartige Erfahrung!

The Daily Planners

Nov 06, 2024  on Shopify

I got a super fast response from Haley and she solved the issue within minutes. Very happy with the great service!

Woodland Studios, Inc.

Nov 04, 2024  on Shopify

Slick app. Simple to implement, and just the options we were looking for. We are adding different collections to our site, and those collections are "custom stores" of spirit wear (simpler than doing sub domains) which we only want certain customers to access. Passcode timing settings are also well done... minutes, days, hours. Heads-up: when you first download, you don't have access to some of the sections, but that is quickly allowed by the Sami team. Super responsive, friendly folks. -Scot

Sienna Nicholson

Nov 04, 2024  on Shopify

It's rather seamless to use, and when I ran in to theme compatibility issues, the support center was super quick to resolve the issues I was experiencing.

Live Love Wax LLC

Nov 02, 2024  on Shopify

Support was fantastic and very quick! They were super helpful, and made setting up the app a breeze!

Vintage Empire Wholesale

Oct 31, 2024  on Shopify

What an amazing app with a great team. Responded to me in minutes and fixed my issue cant believe its free

The Paper Present Studio

Oct 31, 2024  on Shopify

I have just started using it for my shop. so far they have fantastic customer support to get it running. thank you

BLUESKY COSMETICS GREECE

Oct 31, 2024  on Shopify

This software is great, and the customer service helped me resolve installation and deployment issues!

©2024 Philippe Charriol International Ltd.

Oct 30, 2024  on Shopify

I downloaded today this app searching for our Black Friday campaign. Thank you to David for his help during the setup and the advices.

Your Reformer

Oct 30, 2024  on Shopify

Great app! The team is so fast and helpful to implement changes and the app has great customizable settings to fit your needs.

Ω Store Name

Oct 29, 2024  on Shopify

The user interface is amazing! It has so many features. And support is very quick to reply. It's so good, and since it's free, I'm waiting for the "gotcha!" The only sign I've seen is that there's ads in the admin setup page for the developers' other apps.

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