Reviews: Sami B2B Lock,Password Protect

Customer reviews: Sami B2B Lock,Password Protect

Reviews (538)

Overall rating

5

376
4

12
3
2
1

1

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
User-friendly and easy to install and configure, even for merchants not well-versed in coding.
Offers extensive customization options, including integration with existing app themes.
Remarkably delivers these robust features for free.

Common Concerns

Some users would prefer more built-in customization options without needing to contact support.
The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
Occasional integration issues with specific themes, although these are quickly resolved by support.
Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Sweet Honey Farm

Apr 07, 2024 on Shopify

The super helpful support team helped me customize our page lock with our logo and work through an override issue with CSS styling.

Print2Give

Apr 06, 2024 on Shopify

This app does exactly what I hoped it should do. I'm happy with it. customer service works also fine.

Rad Girl Creations

Apr 04, 2024 on Shopify

Didn't work, customer service couldn't help other than wanting me to add them as a collaborator and giving them even more access to my site. this is likely a scam app.

Audrey de xo-xo

Apr 04, 2024 on Shopify

L'application est simple et gratuite - tout ce dont nous avons besoin ! En rencontrant un souci, j'ai échangé avec une personne via le chat. Cette personne a été super et a répondu rapidement à mes attentes ! Je recommande

Charlesworth Nuts AU

Apr 04, 2024 on Shopify

Great customer service. The app is easy to use and allows us to hide and lock a specific collection for internal use only. Haley also helped us to remove the collection from the category list to prevent customers from clicking on that. Highly recommend.

Chicky

Apr 03, 2024 on Shopify

Fast responses, Clean App, Easy to use. this free app just has everything you would expect from an honest business. no hidden fees, works really well and the customer support rocks!

BUNKER 27 WHOLESALE

Mar 20, 2024 on Shopify

This app is exactly what we needed for our B2B website for our Shopify Plus account. We were trying to figure out how to lock down the site but yet still have access to a registration link. Their support is fantastic and Haley was amazing! Happy to have found this app.

ANFENGER

Mar 13, 2024 on Shopify

This App helped me resolve the issue with the B2B collection, so that only B2B clients would have access to products and prices from this collection. The application is free! And the support responds very quickly if you need help or have an error!

EzClothin

Feb 02, 2024 on Shopify

One of the best apps EVER!!! and it's FREE. It integrates so seamlessly, straight to the point and easy to navigate. I have the option to let customers sign up/login before they are able to view my wholesale prices OR can still view product images without prices until they signup/login. I'm using this to block people who want to shop retail from viewing wholesale prices. Wish I can this app 100+ stars

Longdan Wholesale

Jan 24, 2024 on Shopify

What can I say? You got a free app that does EXACTLY what you are told on the app store; Even IF you have other apps or strange theme that got in the way of what you want your website to be, the customer service team do an AMAZING job at fixing the problem and delivery what you need. AND IT'S FREE! Trust me, in this day of age, finding an app and a team like this is like finding GOLD!

Genio

Jan 16, 2024 on Shopify

Thank you once again for maintaining such high standards in customer service. I am a satisfied customer and will continue to speak highly of Sami B2B based on the excellent support from Haley I received.

Always Be Charmed

Jan 16, 2024 on Shopify

The app is easy to use, it allows me to have product on my store that is only visible to my wholesale customers. I contacted customer service to remove the watermark and Haley responded right away and took care of it. So far I am loving the app.