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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (711)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Stickermagic UK

Sep 12, 2024  on Shopify

We were searching for a way for our wholesale customers to order without spending $$$ per month. So far this works great and customer service was very quick and helpful when I had an inquiry. Thank you!

b2bsongsolar

Sep 11, 2024  on Shopify

Perfectly working app, the techs help me with all my issues. Locking the page works exactly as I want. I currently use this app in both of my shops and I can only recommend it!

VALTIQUE VINTAGE TOKYO

Sep 09, 2024  on Shopify

The support team responses are very quick and neat! They answer for my tiny questions even in details. I really appreciate that.

Time & Style online store

Sep 07, 2024  on Shopify

I was looking for a simple password lock app that was easy to set up. Coding support is also amazingly fast. Thanks Haley.

HairBeautyStore

Sep 07, 2024  on Shopify

Avevo necessità di condizionare la visione dei contenuti/prodotti del mio store B2B ai soli clienti registrati con Partita IVA. Con Sami B2B Lock è stato fulmineo ed efficiente. Con pochi click intuitivi ho ottenuto che qualsiasi click si faccia sulla homepage diriga al form di login o registrazione. Perfetto rapido e gratuito

Gallery of Mugs

Sep 07, 2024  on Shopify

The customer support, they are very responsive, I asked the link to be removed and in just a minute it's gone.

TSA Hotel Program Marketing Store

Sep 04, 2024  on Shopify

So far, so good! Their customer service team walked me through setting up a login system that is a little bit outside of the box and I really appreciate their prompt and thorough responses.

Aiguavista

Sep 04, 2024  on Shopify

The tool works very well. It meets the objective efficiently and the customer service supports you throughout the process.

clubamity.co.uk

Sep 03, 2024  on Shopify

Nice solution to a problem that could have caused a headache, and seems like it's flexible enough to adapt to many scenarios. Haley was great, thanks a lot.

BELGIUM PREMIUM BRANDS

Sep 03, 2024  on Shopify

We had a fast setup with the B2B Lock. The support is amazing, a little issue was resolved very fast. We advise this app!

Alto Access Products

Sep 02, 2024  on Shopify

I needed to restrict access to one page on my site and couldnt warrant paying a monthly fee for a very basic feature that Shopify could have included as standard. After several failed attempts to find a coding workaround that worked, I found Sami. It worked perfectly. Dead easy to setup and a choice of different login versions to choose from. It would be nice if you could customise the look of the login screen a bit more by yourself, but they can change the look for you if you contact support. They did however remove the advertising watermark within 30 minutes of asking. Pretty good of them considering its a free app.

Saya®

Sep 02, 2024  on Shopify

Incredible customer service - super responsive and they customised it, for free, so it was styled to suit our site. Exactly what we were looking for to password protect our wholesale portal page. Thank you!

CNA K-Pop

Sep 01, 2024  on Shopify

Requested to match the icons and colors to our theme and it worked with the help of people behind the customer service. Thank you so much!

Beyond Geno

Aug 29, 2024  on Shopify

Was having doubts initially, but I'm glad I give it a shot. Finally found what I was looking for. I want a private collection that is exclusive for certain group of people. Not too difficult to config once you try and figure out. Also extremely quick response from the support team. I was amazed.

Daily Flow

Aug 28, 2024  on Shopify

I highly recommend this app not only because of how well it works but also because of the great customer service. You can't go wrong. Trust me!

UBUD

Aug 26, 2024  on Shopify

Very, very easy-to-use app with excellent support. It allowed us to differentiate products, collections, and content for wholesale and retail customers. We use it in conjunction with Samita Wholesale, and it enabled us to have two stores in one (retail + wholesale)

JE The Line

Aug 25, 2024  on Shopify

This app has provided a crucial feature that I’ve valued since I first started creating my shop using Shopify. Before finding this app, I was considering leaving Shopify because the prices were visible to all website visitors. However, after discovering this app, I no longer had to worry about that. Managers who need the ability to display prices or products to specific groups only must use this app.

Magie Factory

Aug 25, 2024  on Shopify

Great application, and very responsive customer service. I can only recommend this application. It's a pleasure to use.

Provei Global

Aug 25, 2024  on Shopify

I've tried several apps and this is the only one that truly works. Also the customer service is great.

Made to Be LLC

Aug 23, 2024  on Shopify

Had an issue arise and they were right there to help! So far so good with the app! It's doing exactly what I was wanting it to!

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