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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (535)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

POLKA LUKA

Feb 20, 2025  on Shopify

Good App, and Good Customer Service! Really helpful for us to control the page permission and product filter base to customer type. Highly recommended!

FermentFabriek

Feb 19, 2025  on Shopify

I just installed it today and am pleased. Very easy to set up. Its working great so far. I needed one action completed via the Support Chat, and "David" did a great and speedy job.

EDCOR Electronics Corporation

Feb 18, 2025  on Shopify

The support is top notch. I had an issue with the app and the support team work very hard to get it resolved for me. As a manufacturing company, we use this app to allow customer to view their custom parts, specs, and allows them to order them online.

Tip The Tails

Feb 16, 2025  on Shopify

Awesome app with awesome support. Free software is less and less available these days so it was nice and refreshing for a great app with great support.

Emperor Marble

Feb 14, 2025  on Shopify

Amazing customer service. Our customisation requests were handled immediately. Thanks Sami team. If you want to have any B2B functionality in your store, this app is necessary.

TakeHeart.Rocks

Feb 13, 2025  on Shopify

Very responsive and polite support experience. They were able to quickly get my locks up and running!

Adorei

Feb 12, 2025  on Shopify

Excellent app, with it I managed to transform my store into a B2B store, I am very satisfied. The chat support is really good, one of the best I've ever had in the Shopify world. I definitely recommend this app.

Darling Rosary

Feb 12, 2025  on Shopify

Working perfectly for password protecting certain pages on my website! The support team was quick to assist me when needed as well. Wonderful free app!

Women In Horticulture

Feb 12, 2025  on Shopify

So far so good! Does exactly what's described. I needed to password protect a single page on the website for member specific information and it was so easy to set up. I wish I would have found it before I spent an hour trying to do the same thing through coding.

Creativity Soldiers

Feb 12, 2025  on Shopify

works very well I use it so that some of my products can only be seen by newsletter subscribers. Highly recommended.

AOW FIGHT CLUB

Feb 12, 2025  on Shopify

Great service, great system, i 100% recommend this to anyone looking to give some exclusivity to their customers. Customer service is also very swift and helpful! Great job!

wholesale miocotton

Feb 10, 2025  on Shopify

Haley has been very helpful, and we are setting up our B2B website smoothly with this app, I hope everyone can find this app useful!

Lysi France

Feb 10, 2025  on Shopify

The app offers very useful features, and all of this for free. On top of that, the support is very responsive and attentive in case of any issues !

Charlotte Designs

Feb 10, 2025  on Shopify

Leika was awesome help! She worked quickly and efficiently with the developer to help fix my issues. Great customer service too! Always good to have some friendly help!

WalaWali

Feb 08, 2025  on Shopify

I would definitely recommend this app to those who wants to grow their business for a better benefit!

Native Dreams

Feb 06, 2025  on Shopify

Very nice customer service (Leika) when asking something about the app. We resolve the problem. 100%

Conquer Teamwear Limited

Feb 05, 2025  on Shopify

Does exactly what we need and allows us to have multiple specific password protected pages, easy to get support and customise to fit your theme! Great app, and even better that it is free!

Comparação de Produtos Prodiet

Feb 04, 2025  on Shopify

This app is great and works really well. Support is attentive. The time zone is the opposite of the Brazilian time zone, but the application is reliable and easy to configure, if you understand how it works.

Queen of Theme Party Games

Feb 03, 2025  on Shopify

This app was just what I needed - and I contacted customer support and they were so quick to help me customize my lock page. Haley was so nice and helpful - I am so glad I chose this app. :)

Yany Beauty

Jan 26, 2025  on Shopify

I needed something to lock our members-only page and this was perfect. It was easy to install and use. The best thing was when I needed a minor customization the team at Samita took care of it for me very quickly and professionally.

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