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Customer reviews: Sami B2B Lock,Password Protect

Develop by samita.io

Reviews (650)

Overall rating
5

What Merchants Think

Merchants using "Sami B2B Lock, Password Protect" generally express high satisfaction with the app. They value its user-friendly design and powerful features, which make it suitable for customizing access to website areas for specific user groups, like B2B clients. The app has been particularly well-received for being free, offering capabilities often found in paid alternatives. Consistent praise is directed at the customer support team for their responsiveness and ability to solve issues quickly, often going above and beyond to meet specific needs.

Key Strengths

  • Offers comprehensive password protection and access restriction features for managing B2B and B2C client access.
  • Provides excellent customer support noted for being responsive, attentive, and proactive in resolving issues.
  • User-friendly and easy to install and configure, even for merchants not well-versed in coding.
  • Offers extensive customization options, including integration with existing app themes.
  • Remarkably delivers these robust features for free.

Common Concerns

  • Some users would prefer more built-in customization options without needing to contact support.
  • The time zone differences may cause minor delays in support response for some users, although support is overall responsive.
  • Occasional integration issues with specific themes, although these are quickly resolved by support.
  • Documentation and app interface could be enhanced to reduce reliance on support for basic adjustments.

Final Thoughts

"Sami B2B Lock, Password Protect" is highly recommended for merchants looking to impose secure access on their web pages. The app's combination of powerful features, simplicity, and exceptional customer service offers significant value, especially for a free service. Despite minor concerns primarily related to customization, the app remains a top choice for those needing a reliable and efficient solution for managing customer access on their website.

Budget Hair & Beauty

Apr 15, 2025  on Shopify

Just started using this app and I was amazed at how quick and easy it was to deal with support. The app works great and does exactly what I need! Highly recommend to anyone!

House of Twisted

Apr 15, 2025  on Shopify

App does exactly what it is supposed to do. The support is unbelievable. Their response time is amazing, very friendly, customised my lock page to exactly what I wanted. Cannot recommend highly enough!

Dibkast

Apr 14, 2025  on Shopify

Samita has been great! Their app is very easy to use and effective. Moments where theme code may interfere they are very quick to give kind and thorough support to adjust any roadblocks. Highly recommend the app :)

Games Time Aversa

Apr 14, 2025  on Shopify

la migliore app esistente per proteggere articoli, collezioni o l'intero sito. nel mio caso era indispensabile per permettere la vendita di determinati articoli a un gruppo ristretto senza che sia visibile agli occhi di bot, quindi quest'app è una mano santa per chi ha bisogno di restringere alcune sezioni solo ad utenti selezionati. avanti così!

pen&alex

Apr 14, 2025  on Shopify

The App works just fine and the good thing: it's for free! I also got a very nice and quick response, when I did have a little setup issue. So thank you once again! :)

8OPENINGS Martin & Tempel GbR

Apr 14, 2025  on Shopify

Schon in der Free Version für meinen Anwendungsfall absolut ausreichend. Funktioniert super und der Support antwortet bei Bedarf sehr schnell.

Holy Smoke Eco Incense

Apr 13, 2025  on Shopify

Great app and the customer support is very efficient and helpful I used it to lock a page that is for wholesale customers only

Samantha Joy Shantz

Apr 13, 2025  on Shopify

So quick, easy and professional for password protecting specific parts of your website! Amazing customer service if trouble shooting is needed.

Pixels and Hearts

Apr 11, 2025  on Shopify

Exceptional Service and Easy Setup – Highly Recommended! We’ve just started using the Sami B2B Lock, Password Protect App. Locking specific pages to specific customers via tags is an example of one simple thing the App does well. The App has many features, which many larger businesses will be able to full utilise. We're using a few small features. Customer support is also top-notch with quick responses to any technical requirements. Overall, the app is intuitive, reliable, and has excellent customer service backing it up. Highly recommend for any business requiring it.

LoveElevations

Apr 10, 2025  on Shopify

This app is perfect! It provides everything you need and is very easy to use. I had some issues with the installation but the customer support was very helpful. I would really recommend this app!!!

Better Packaging Co

Apr 08, 2025  on Shopify

Excellent app with outstanding support. They respond promptly and are very helpful whenever I have questions. I highly recommend it.

Sarcofago

Apr 07, 2025  on Shopify

Buena Aplicación ...solo un detalle, cada nuevo cliente que crea una cuenta provoca que me bloqueo en mi sitio, la solución que encontré es eliminar todos los clientes y nuevamente activarlos

Glitterbels

Apr 04, 2025  on Shopify

Really quick and easy to set up. Offers multiple ways to lock multiple page types including password and tags. The support team are also fantastic, they reply quickly and helped me tailor the app to suit my needs. Would definitely recommend.

Tailoring Taste

Apr 04, 2025  on Shopify

Sami chat is very helpful and accomdating for first time users of Sami B2B lock and shopify. Highly recommend is a great little app to have - I can lock certain pages and part of the website for editing without effecting the overall website and purchasing customers.

TSAS as Wholesale Art Supplies

Apr 03, 2025  on Shopify

I recently started using this app and I must say, it has been a game changer for my online store. The features it offers to hide products, prices and categories are simply amazing. This has been the perfect wholesale tool for my site and has made managing wholesale orders a breeze.

Chocolatier Constance Popp

Apr 03, 2025  on Shopify

They quickly responded to our questions and got thing up and running fast. It would be nice if the tool had a few of these options within the settings, but it wasn't much of an issue to deal with support.

Youwatchtime.com

Apr 02, 2025  on Shopify

App Ottima! Servizio clienti molto attivo, non appena hai un problema si mettono subito in moto per risolverlo.

iBigBoi - UK

Apr 01, 2025  on Shopify

We have used this app a few times to lock products or pages for special launches. Works great and the team are very helpful.

LEONIS SHIRTS & FAVORITES

Apr 01, 2025  on Shopify

The support I received was fantastic. They were not only quick to respond but also very friendly and helpful throughout the process. I felt reassured at every step, and the issue was resolved without any stress. It's great to know that such reliable support is available when needed. Thank you so much!

Get Lost Perv!

Mar 31, 2025  on Shopify

Haley was on top of the customer support tonight. I had an issue with some CSS and she got it all taken care of for me in record time.

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