Taranker.Com Logo
BSS B2B & Wholesale Solution logo

Customer reviews: BSS B2B & Wholesale Solution

Reviews (860)

Overall rating
4.9

What Merchants Think

Merchants generally express high satisfaction with "BSS: B2B & Wholesale Solution." The app is particularly appreciated for its robust features tailored to streamline B2B operations on Shopify. While most users commend the responsive support team, which frequently receives praise, there are some concerns over occasional technical issues and bugs. Nevertheless, the majority of users find the app valuable and effective for boosting their wholesale business processes.

Key Strengths

  • Outstanding Customer Support: Frequently highlighted for responsiveness and professionalism, with specific mentions of staff like Jonas, Emma, Namyr, and Jolie.
  • Comprehensive B2B Features: Offers a wide array of functionalities such as tiered pricing, VAT handling, and customer-specific customizations.
  • Ease of Use: Many users find the app user-friendly and easy to integrate into their Shopify stores.
  • Customization: High customization capability to suit different business needs, frequently praised for adaptability.
  • Solution for Wholesale Operations: Effectively resolves wholesale pricing and registration challenges.

Common Concerns

  • Technical Bugs: Some users reported bugs and issues requiring technical support for resolution.
  • Responsive Timing Conflicts: Occasional time zone differences resulted in delayed support for some users.
  • Cost: A few users felt the price of the app was on the higher side relative to its offerings.
  • Initial Setup Complexity: Installation and initial setup could be challenging without support assistance.

Final Thoughts

Overall, "BSS: B2B & Wholesale Solution" is well-regarded as a strong tool for facilitating wholesale business on Shopify platforms. Its comprehensive features and dedicated customer support make it a favorable option for businesses looking to enhance their B2B operations. Despite minor concerns primarily regarding technical bugs and pricing, the app provides significant value and comes highly recommended by its users.

SL LIGHTING

Aug 04, 2025  on Shopify

Louis has been instrumental in helping us get everything set up smoothly. From the start, his support has been consistent, proactive, and incredibly efficient. The instant responses we've received have made a huge difference, especially when dealing with the demands of running a business around the clock. Having someone as responsive and knowledgeable as Louis on our side has given us the confidence and peace of mind to focus on growing the business, knowing that any issues or questions will be addressed quickly. His dedication and professionalism truly stand out, and we genuinely appreciate the level of support he provides.

Myles Gray

Jul 29, 2025  on Shopify

great app and even better support, whenever i have any issues the support team assist me so quickly and always provide a solution.

Best Abrasives

Jul 28, 2025  on Shopify

Jonas helped so much with the implementation of this app - he went above and beyond my expectations until I was completely satisfied! Thanks so much!

EXTENSIONS HAIR SHOP

Jul 28, 2025  on Shopify

The app is particularly helpful when you need to manage B2B customers. It was sometimes not compatible with our theme, but the support does an excellent job. They reply very quickly and immediately try to solve all the issues. We recommend this app!

ID Garden Centre

Jul 28, 2025  on Shopify

By far the best App dev company i've worked with (And i've used Shopify for over 10 yrs) This company have custom coded elements for us during the integration which would not have been otherwise possible! Absolutely amazing service!! 5 stars!!!

Lift-Spares.se

Jul 25, 2025  on Shopify

I started using the app because I needed a way to set up bulk pricing and separate price lists for different customers, which Shopify Basic doesn’t support. Impressed me most was the support team, especially Jonas, who went above and beyond to help with setup and customization. Beyond that, quick to set up, and refreshingly stable with no bugs in my experience. This has allowed me to turn a limited Shopify Basic store into a fully functional B2B wholesale platform, while still keeping the B2C customers. That’s no easy task. Many thanks! // Salah, CEO, Lift-Spares.se

KAPR - Exclusive Hairstyle Products

Jul 24, 2025  on Shopify

We use this app to manage both our consumer and wholesale customers in a single Shopify store. It allows business clients to place bulk orders quickly or request a quote using a simple and intuitive interface. This saves our team valuable time and provides a smooth customer experience. The BSS support team has been incredibly helpful with setup and adjustments. Their expertise and fast response time make this app stand out. Highly recommended for any store looking to serve B2B and B2C in one environment.

Julie Pischke Designs

Jul 23, 2025  on Shopify

Great experience, ran into issues with a new theme, and the support was able to help me get everything sorted through chat and got everything working! Highly recommend!

Abbondanza.com

Jul 22, 2025  on Shopify

Because Shopify does not offer options for B2B sales (unless you use Shopify Plus), we were looking for a solution. Our desire was to serve both our retail customers and our B2B customers in one environment. Fortunately, after some research, we found the app BSS B2B & Wholesale Solution that allowed us to make this happen. The support is excellent! Whenever we contacted through the BSS Solutions app, Jonas always responded quickly and very helpfully. Our questions were answered almost immediately and any problems quickly resolved. If we had to mention some cons, it is that for creating and/or sending invoices you still need to find an external app or create the invoices manually. Furthermore, you need at least the Advanced Plan if you want to reverse VAT and at least Platinum if you want to set custom prices for different product variants and/or collections. All in all, this doesn’t make the app cheap, but it is still a lot cheaper than the Shopify Plus Plan.

7thEarthStudios

Jul 16, 2025  on Shopify

We got this app as we needed a solution for seamless B2B purchasing. This has been the best app we have come across - professional - seamless and works wonders for our business. Not only that the team even did some custom work for us EXACTLY how we wanted them to do without hesitation. Their support is available at a moments notice so this app is a must for any b2b company looking to scale

Pfuner Weihrauch

Jul 14, 2025  on Shopify

I started using BSS B2B to streamline our wholesale orders and manage B2B customer relationships more efficiently. I really like the intuitive custom pricing options, and how easy it is to set customer-specific rules. These features have saved me hours every week. We’ve reduced manual errors, and our wholesale partners can now place orders themselves. I also used a uncommon theme and the support team was quick to help here. I am extremely thankful for their support and their apps. I would never use anything else to set up a proper B2B store.

Mega Moto Peças - Armazém de Peças e Acessórios

Jul 10, 2025  on Shopify

Nice App, works very well with my theme. I used Net terms and Custom pricing and is very friendly and usefull. I needed a little help in cart page and the support team respond very quickly.

MIAMIO B2B

Jul 10, 2025  on Shopify

We were looking for an alternative to the Shopify Plus plan for our online store, specifically to support our B2B operations – and with this app, we’ve pretty much found it. It covers almost all the features needed to run a professional B2B shop. One of our favorite features is the ability to fully customize the checkout process. For example, orders can be reviewed again before being finalized, which is crucial for our B2B workflows. Additionally, the app allows us to define custom shipping rules and offers many other powerful functions that help tailor the store to our needs. What really stands out, though, is the customer support: whenever we’ve had a question, someone has responded via chat within two minutes, fast, friendly, and always helpful. Highly recommended!!

frankdentalshop

Jul 10, 2025  on Shopify

Die App ist wirklich super man kann auch Kundenspezifische Hausrabatte einspielen diese werden in jedem Produkt angezeigt und auch beim Checkout außerdem ist der Support wirklich unfassbar schnell und prima.

Casco Antiguo USA Inc

Jul 09, 2025  on Shopify

I had issues with the custom pricing Emma from support was very helpful and solved it instantly.

musiclily

Jul 08, 2025  on Shopify

The Custom Pricing function in BSS is very powerful, allowing me to easily offer special discounts to my customers, which is very helpful in increasing order volume. Outstanding support from customer service Emma and the technical team! When I reported an issue, they responded immediately and followed up to ensure everything worked perfectly. Their fast, professional after-sales service makes this app stand out. Highly recommended!

veterinary.shop LP

Jul 04, 2025  on Shopify

We're using the app to manage custom B2B terms, and it has been working very well for our needs. The support team responded quickly and helped us customize our theme code so the app would work exactly as we wanted. Great service and fast, helpful support!

Didinsky

Jul 03, 2025  on Shopify

Muy buena opción para precios especiales para el B2B. Además el soporte es increible, te ayudan en todo momento e incluso modifican la app para adaptarse a lo que necesitas

Les Poochs Luxury Products

Jul 03, 2025  on Shopify

The BSS app made it really easy to add B2B to our Shopify store. Wholesale customers could register easily and access trade pricing. Jonas and the team have been very supportive, ready to help with any questions I have. Highly recommend.

CitroenAir

Jul 02, 2025  on Shopify

It's a pleasure working with them, they think along proactively and always come up with effective solutions.

Scroll to Top