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Customer reviews: AOV.ai Free Gift BOGO Discount

Develop by Shopify

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (635)

Overall rating
5

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

House Of Avana

Jul 01, 2025  on Shopify

We subscribed to AOV Free Gift Buy X Get Y BOGO earlier today. Must must must add the customer service is beyond awesome. All products from Avada have great support teams. Macy from the App's team has been assisting us. She responds almost instantly, and if it had not been her detailed help and solutions for all our questions, it would not have been so much fun to use this app.

Enlighten Me

Jun 30, 2025  on Shopify

Works perfectly and great customer service from Susan - responsive, clear answers and the screenshots really help me find the right place.

XOXO Beauty & Cosmetics

Jun 28, 2025  on Shopify

Great app with extreme features, and i would like to thank Macy for her support, really highly recommend

AutAll & Victoria's Laden

Jun 27, 2025  on Shopify

I tested several apps. In my point of view, this app is absolutely the best and perfect integrated in my theme Expanse. If i was not sure about the settings, Dana helped me immediately and in a very profession way. Norbert from Germany

Hannah Banana

Jun 26, 2025  on Shopify

one of the best apps ever on Shopify!!!! and Jasmine is very very helpful. didn't even have to struggle maneuvering the app.

Big Green Egg

Jun 25, 2025  on Shopify

Worked well for our needs. Easy to set up. Would like it to have a POS feature, but not a dealbreaker. Sonny on the support team was knowledgeable and quick to respond!

Moukado

Jun 24, 2025  on Shopify

It was easy to insatll thanks to a quick and complete live assitance with screenshots from DANA. Thanks a lot! Defenetely recommend!

Sturdy Sports

Jun 24, 2025  on Shopify

Susan was a great help. She was very proactive, professional & good knowledge in her responses. We have been using this app for 8 months, and it works great !

Cosmicbae

Jun 24, 2025  on Shopify

Super easy to set up, Susan from the support team was very helpful. She was quick, friendly, and to the point!

Luminessa Jewelry

Jun 23, 2025  on Shopify

Great app, it's the only one that responds to exactly what I need, support is top notch Hana was really helpful and patient, responded to all my requests

myFirst Global

Jun 22, 2025  on Shopify

Great support (Tiffany). She provide me the support I need when got some issue with the app. Recommended.

K&R Nail

Jun 16, 2025  on Shopify

Great app and excellent customer service, Kyle helped me work out an issue related to currency conversion patiently, thank you!

TheHolyCardCompany

Jun 16, 2025  on Shopify

Had difficulties trying to get a buy one get double for free... AOV had great customer support and helped me get all my problems resolved

Tyvli

Jun 13, 2025  on Shopify

One of the best apps and its so cool that they propose a free option for 2 campaigns. I hope it will stay like that. Special thanks to Audrey, she is nice and responsive. Best regards

FeelYourLook

Jun 10, 2025  on Shopify

Very nice app and support! Hana was very nice and kin with me and she was very quick to reply to my request! Absolutely suggested!!! :)

Kankay BBQ

Jun 05, 2025  on Shopify

Macy helped me with a lot of patience and solved my problem very quickly. The app allowed us to do exactly what we were looking for, so we're happy with the result.

Jun 04, 2025  on Shopify

Hana was a great help and super patient with me while setting up my first campaign. Extremely responsive and great to work with. App seems to function as advertised and works great!

BW Beauty

Jun 03, 2025  on Shopify

Easy to use, looks good, great and quick support, and best of all, its free. Doesn't get much better. Thank you!

LegitStreetCars

Jun 02, 2025  on Shopify

This app does EXACTLY what we need it to do! I thought there was a glitch with the app not adding free gifts to some orders, so I contacted their customer support. They responded within minutes, and walked me through the issue I was having, only to find out it was user error and now everything is performing as it should!

Desiolens

May 22, 2025  on Shopify

I had a great experience using this plug-in everything worked smoothly and exactly as expected. A special shout-out to Audrey, who was incredibly helpful and responsive. She made the whole process simple and stress-free with her clear communication and professional support. Highly recommend both the tool and the support team!

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