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Customer reviews: AOV Free Gift Buy X Get Y BOGO

Develop by AOV.ai

Reviews (816)

Overall rating
4.9

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

EASTERN SCENT

Nov 12, 2024  on Shopify

Support was really prompt to address our issue on billing. Hana was super helpful to make sure we get our issue resolved. With this level of support plus the ease of setup of the plugin, it’s definitely worth going for.

Genesis Private Label

Nov 11, 2024  on Shopify

Does exactly what I need and the support people are top-notch. Damian helped with my case and was extremely quick and solved my issue in no time!

Mack Darts

Nov 10, 2024  on Shopify

Jade helped out with a problem very quickly and professionally! This is a great app and has great customer support!

McLaren Vale Cellars

Nov 09, 2024  on Shopify

Great support. They were able to get me the answer very quickly and got the app working as we needed it

Mimatis

Nov 09, 2024  on Shopify

Hana, de soporte técnico, me ayudo de manera eficiente y rapida a poder configurar mi promoción tal y como queria. No llevo mucho usando la app pero de momento, la recomiendo.

Espadas y Más

Nov 04, 2024  on Shopify

Excelente app, gestionamos los regalos de nuestros clientes sin dificultad! Tiene muchas opciones y necesitábamos cambiar el límite de tres regalos a muchos y en unos minutos nos lo configuraron. Muy buena atención en español Gracias!

Bioluxy Beauty

Nov 03, 2024  on Shopify

Great App and fantastic support :)! I was struggling with something that, was taking me a lot of time, and I decided to ask for help. Hana from the support team resolved it within a second. Excellent service! Highly recommended!

Fashion-Nade

Nov 03, 2024  on Shopify

Great app with easy setup Works smoothly, but a few more customization options would make it perfect

Fidelis Meats

Nov 02, 2024  on Shopify

Excellent customer support from Hana! Prompt response and immediate execution. Exactly how CS should be. Thank you.

David Wolfe Shop

Oct 30, 2024  on Shopify

Absolutely highly recommend this app! The customer support team is beyond incredible and took care of everything we needed right away. With short notice we were able to put together exactly what we needed! Cannot recommend enough!

Dio Candle Company

Oct 25, 2024  on Shopify

Abby was awesome - they were quick to help me figure out a workaround and were super helpful and fast. love the app!

Vendome Press (UK)

Oct 23, 2024  on Shopify

Easy to use and results are as expected/advertised. Thanks particularly to Audrey in customer support for her help and who sorted any issues efficiently.

GentlePump

Oct 22, 2024  on Shopify

Really good customer support. Thank you really much to Abby for helping me with speed and efficiency.

MOZAICK Fragrances

Oct 22, 2024  on Shopify

I just got the app and have to say, Hana’s support was really great. She helped me out with everything I needed. The app has what I was looking for, and I’m excited to keep using it!

My Store

Oct 21, 2024  on Shopify

This app is amazing; I recommend it to everyone, and the customer service is impeccable—fast and helpful. Thank you, Hana!

Ava & Bear

Oct 20, 2024  on Shopify

The app has been fantastic so far. We've had the most incredible service from Audrey. Can't thank Audrey enough for all the help!

Willow Bay Australia

Oct 15, 2024  on Shopify

I’ve had such a positive experience with the support team—Audrey, Damien, and Tracy were incredibly helpful and thorough during the app setup process. Their guidance was clear and comprehensive, making the setup smooth and stress-free. I’m excited to start using the app for our upcoming BFCM sales and see the results in action!

PeacockLight

Oct 15, 2024  on Shopify

Very good app with plenty of options! It has almost everything you need for an upsell app. Charles was very good and was able to answer my questions very quickly. I recommend this app to anyone who wants to increase sales in their store.

AlphaShape

Oct 12, 2024  on Shopify

The application is very practical and adds something extra to my store. The support is very responsive and attentive. Thanks you Jade for the help !

LTM SHOP

Oct 10, 2024  on Shopify

Best app, the support is very kind and helpful. Jasmine helped me really fast and was so professional. Thank you!

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