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Customer reviews: AOV Free Gift BOGO Buy X Get Y

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (492)

Overall rating
4.9

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

Dein Wunderkissen

Feb 10, 2025  on Shopify

Funktioniert einwandfrei und der support ist sehr kompetent und hat schnell geholfen. Kann ich nur weiterempfehlen.

DROPS TOKYO

Feb 09, 2025  on Shopify

Hana was very kind and patient in handling the situation. Thanks to her, I was able to achieve what I intended. She also assured me that she would assist me in the future if I encountered any issues, which is very reassuring. I look forward to seeing more great app development and improvements in the future.

Pluplup

Feb 07, 2025  on Shopify

Great app! I was having an issue with editing custom options for my free gift, but they fixed it in a day. Super friendly and helpful. I highly recommend this app.

joujoubotanicals.com

Feb 06, 2025  on Shopify

Wow! This app really helps to increase the AOV of the order. I just love all the combinations it offers (like buy 2 same products, get x free, or buy 2 different products from collections I chose and get x for free + various combination of value triggers). Plus, you can adopt it to all the languages your store has, and the way to translate it is so easy. The Alyssa from support is just amazing! The support is in chat, quick, knowledgeable and patient with all the questions you may have. And is like that even on a free version. Only thing Im missing is a cart progress bar widget, but since they are constantly making improvements I believe it will be added in no time. I definitely recommend it, 5 out of 5 stars in my book!

Chicago United Riders

Feb 04, 2025  on Shopify

Great app, I had some confusing moments, but Jasmine from the help window did and awesome job helping me understand the app!

Haus of MEEA

Jan 22, 2025  on Shopify

Wonderful service from April! Extremely professional, quick and efficient! April helped me customize the app for our store. Would highly recommend!

A&P Nature Brands

Jan 21, 2025  on Shopify

Ik ben de app nog aan het onderzoeken en had wat vragen over de mogelijkheden. Hiervoor heb ik contact opgenomen via de chat en ben ik heel snel geholpen door Hana. Ze was erg vriendelijk en duidelijk in de oplossingen en mogelijkheden. Heel erg fijn!

RusticGemJewelry

Jan 15, 2025  on Shopify

Be careful - the app will randomly activate old campaigns without your knowledge. we had some unhappy customers after finding out they aren't receiving free gifts because the offer was not supposed to be active.

Sohair.it

Jan 12, 2025  on Shopify

app davvero ottima per la creazione di sconti dinamici e per aumentare il carrello medio, La consiglio!!

Empathy Herbal

Jan 06, 2025  on Shopify

The app is fantastic—simple, effective, and exactly what I needed! Special thanks to Hana and Raymond from the support team—they were incredibly helpful and quick to resolve my questions. Highly recommend this app!

Fresh Friday

Jan 03, 2025  on Shopify

Great App, easy to use. The customer service is amazing and quick. Audrey and Doris were so helpful and guided us through any help we needed setting up certain offers straight away. Definitely recommend this App!

Aachifoods

Dec 29, 2024  on Shopify

I want to extend my heartfelt thanks to Hana and Anivia for their outstanding support with the Shopify app. Your guidance, expertise, and prompt responses have made a significant difference, ensuring everything runs smoothly. I truly appreciate your dedication and professionalism. Thank you for being such valuable contributors to this process!

Be Happy

Dec 29, 2024  on Shopify

Hana is really really very cooperative and helping person and she solved my problem in couple of minutes. I really impress her cooperation. Once again thanks for the help. Be Happy always!

INJ

Dec 26, 2024  on Shopify

I downloaded this app, and the support team helped me get everything set up very quickly. Thank you so much Alyssa great work!

Roadbaker

Dec 24, 2024  on Shopify

Hana from the customer support was very helpful in answering my questions and fixing the problems I had. Haven't yet had a chance yet to see the effect on our sales. The app is unfortunately missing a feature where it can show a discounted price by crossing out the original price.

Lightsin UK

Dec 17, 2024  on Shopify

Nice App! The customer support is great! Jade was thoughtful and provided me with help. Definitely recommend!

CURLIN PROFESSIONAL

Dec 17, 2024  on Shopify

day 1 of using - working good. great help from Audrey to set up the app. will edit the review in case of any adverse experience in future.

Shop Conniption Gin powered by Flaviar

Dec 16, 2024  on Shopify

Amazing experience so far! It's straightforward and easy to use, and Customer Service is quick and helpful! Jasmine helped me out with my most recent need, and she was able to assist almost immediately. She provided helpful screenshots and guided me through what I needed. I highly recommend it!

Schmusezwerge

Dec 13, 2024  on Shopify

Very clear and uncomplicated operation, also very fast and helpful support from Sonny for all questions you have, he answered immediately, I can really only recommend it to everyone!

ChippiTwins Shop

Dec 12, 2024  on Shopify

100% recommended! Easy to use and useful! More importantly, customer service is great, shout out to Damian for giving me much help!

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