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Customer reviews: AOV Free Gift Buy X Get Y BOGO

Develop by AOV.ai

Reviews (816)

Overall rating
4.9

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

  • Easy to set up and use.
  • Offers a wide range of customization for promotions.
  • Effective in increasing average order value (AOV).
  • Exceptional customer service with quick, professional assistance.
  • Seamless integration with Shopify stores.
  • Multilingual support and easy translation features.

Common Concerns

  • Occasional bugs and glitches in campaign management.
  • Lack of certain features, such as a cart progress bar widget.
  • Some initial setup confusion for new users.
  • Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

Pixie Nut & Co.

Dec 04, 2024  on Shopify

great app, I've been using the free version during the black friday sales to give customers a free gift, its definitely helped bring my order value up. There was a small issue and immediately Audrey helped me fix it

NAIL SHOP

Dec 03, 2024  on Shopify

I’m very satisfied with the app! Fast customer support, easy to use, and incredibly useful. It’s great that there’s a free plan available, so you can really test its functionality in a live environment. Hana was a great help throughout the process. I highly recommend it!

Team Feet Socks 🧦

Dec 01, 2024  on Shopify

Fantastic quick support from Hana, Jade and the team. Helped to get the app dialled into our theme and we saw an immediate impact.

WEIZE

Nov 27, 2024  on Shopify

This app is a game-changer for creating product bundles! It’s super easy to use, and the features are exactly what I needed to boost my sales. I can effortlessly combine products into attractive bundles, offer discounts, and customize everything to suit my store's style. What stands out the most is their customer service. Sonny is incredibly responsive and helpful! I had a few questions when setting up my first campaign, and they went above and beyond to guide me through the process. If you're looking to offer product bundles and increase your average order value, this app is a must-have. Highly recommend it!

Selfcare Social

Nov 27, 2024  on Shopify

Really helpful customer service I received from Alyssa she was great and replied instantly to my queries. The app is good and easy to use!

Black Lotus Shilajit

Nov 27, 2024  on Shopify

After trying countless apps on thanksgiving, for our black friday sale after realizing the one I had wasn't going to work, this app really pulled through. Immediately i got on a chat with Audrey, who customized my campaigns exactly how i needed within 15 minutes. Highly recommend!!

VIVEH

Nov 27, 2024  on Shopify

I've just started using the app, one thing i 'm a big fan of and gives trust is when Support is on point. In this case i've needed some assistance and Hana has been quite fast with helping me adjusting my preferred designs and making sure the design is responsive to both desktop and Mobile. Let's see how the app treats us for the coming period.

Les Ateliers Crépus

Nov 27, 2024  on Shopify

Je recommande, Hana a été super réactive et à l'écoute de mes besoins. Super assistante merci Hana et l'application même avec l'option gratuite est vraiment fonctionnelle !

Valentich Goods

Nov 26, 2024  on Shopify

Easy to use and was just what I needed for our Black Friday sale. Exceptional and fast customer service from Hana. Thank you!

SUPER JUNKS

Nov 26, 2024  on Shopify

Perfecte app om iets gratis aan te bieden bij een actie. Toen ik hulp nodig had omdat ik het even niet meer wist, werd ik zeer goed geholpen door Abby en Raymond die mij bleven helpen tot alles in orde was . Echt een aanrader!

Tahylor Made

Nov 26, 2024  on Shopify

Thank you to Sonny for assisting me with an issue I had. He was extremely helpful and resolved my issue. Communication was fast and timely.

NIEVES by Nieves Álvarez

Nov 26, 2024  on Shopify

He instalado esta aplicación para aumentar mis ventas de cara a la época navideña y necesitaba unas características muy concretas y específicas. He solicitado soporte y Hana ha podido ayudarme con todos mis requisitos y especificaciones!! Muy contenta con el servicio, gracias!

High Brands

Nov 24, 2024  on Shopify

Comecei agora a usar e ja me parece uma ótima opção. o suporte em live chat é otimo. Gostei muito. Pena que no plano gratuito só de para usar uma regra.

GOT BAG (STAGING)

Nov 24, 2024  on Shopify

Very nice app with a lot of customization and features. It works seamless in our heavily customized theme. The support is very fast and friendly.

Rouge Panther

Nov 21, 2024  on Shopify

Abby is really efficient in providing solutions to my display problem, this customer service is great!

Ma FamilyDen

Nov 20, 2024  on Shopify

Une belle expérience avec le support client. Rapide, efficace et professionnel. Toujours à l'écoute. Je recommande à 1000%. Merci

MY LITLLE TRAVEL

Nov 17, 2024  on Shopify

Une application qui répond parfaitement à mes attentes. Service client très réactif. Hana a été très gentille et à compris mon problème qui a été résolu immédiatement.

Choco Cones

Nov 15, 2024  on Shopify

Great App, but pop us wasn't showing on mobile. I contacted live support and hana responded immediately. Gave my store link and she sorted it in 2 mins. Fantastic Service

Urban Beauty

Nov 15, 2024  on Shopify

Great service, personal attention, Hanna was wonderful and helpful with every question and helped me create a campaign quickly and efficiently, thank you

chimidoll

Nov 14, 2024  on Shopify

A very good application. I tried it for a while and I have to say that it runs very well and the customer resolution is also very fast. It is definitely a treasure-level APP.

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