Avada Upsell App Review: Features, Pros & Cons for Shopify

Customer reviews: AOV.ai Free Gift BOGO Discount

The Avada Upsell app helps Shopify store owners boost revenue with targeted upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (635)

Overall rating

5

539
4

13
3
2

1
1

4

What Merchants Think

Merchants overall appreciate the "AOV Free Gift Buy X Get Y+BOGO" app for its simplicity, effectiveness, and exceptional customer service. Many have found that it significantly enhances average order value and customer satisfaction by creating enticing promotional offers. While some face minor issues, the support team's prompt and helpful responses make it a reliable choice for their business needs.

Key Strengths

Easy to set up and use.
Offers a wide range of customization for promotions.
Effective in increasing average order value (AOV).
Exceptional customer service with quick, professional assistance.
Seamless integration with Shopify stores.
Multilingual support and easy translation features.

Common Concerns

Occasional bugs and glitches in campaign management.
Lack of certain features, such as a cart progress bar widget.
Some initial setup confusion for new users.
Limited functionality in the free plan version.

Final Thoughts

The "AOV Free Gift Buy X Get Y+BOGO" app is highly recommended by most users due to its effectiveness in enhancing sales through dynamic promotions and free gifts. Its ease of use and customizable options, coupled with an outstanding customer support team, make it a valuable addition for any e-commerce store looking to boost their promotional capabilities and increase average order value. While minor issues exist, the ongoing updates and support promise improvements and feature additions, keeping this app a strong contender in its market.

mojsoap

Feb 02, 2026 on Shopify

The app is great, I had a few minor issues initially and they were able to fix everything overnight! Now it’s working seamlessly, and the customer support is very quick.

PUREFORMANCE

Feb 01, 2026 on Shopify

Macy was brilliant at helping me to navigate the app and customize my widgets! Would recommend

Santosha

Feb 01, 2026 on Shopify

the app is really good, we can create a lot of different and criative campains. The support team is also amazing, Susan really helped my whenever I need :)

BLOW BLOOM

Jan 30, 2026 on Shopify

WorldOfSkintuition

Jan 30, 2026 on Shopify

IGNIRA

Jan 29, 2026 on Shopify

The app has been extremely helpful in building my Shopify website, especially for creating deals and coupons. In addition, the support team is available 24/7 and provides very enthusiastic assistance. I will definitely continue using this app long-term as I keep developing my website

TasteBudds.

Jan 28, 2026 on Shopify

Kyle was great! He was really helpful with my questions and managed to resolve it quickly!

Allstarco

Jan 27, 2026 on Shopify

Amazing service. Must download.

Ironvale Training

Jan 21, 2026 on Shopify

susan et réactive et ma vraiment aidé je recommande a 100%

Sensitive Stones

Jan 21, 2026 on Shopify

AOV.ai apps have been a game-changer for my jewelry store over the past couple months - creating discount codes and milestone rewards campaigns is incredibly easy and boosts AOV effortlessly! Special mentions to Annie and Susan, who always jump in to support within seconds for any help needed. Their responsiveness is unmatched. I’m excited to explore other campaign types. Highly recommend!

Danilo's Fine Leather

Jan 16, 2026 on Shopify

Excellent app, and excellent customer service attentive and responsible. Thanks to Cindy for her kind understanding and quick solution.

Eubioticall

Jan 15, 2026 on Shopify

Assistenza strepitosa, soprattutto grazie a Dana.

keeplerstar

Jan 15, 2026 on Shopify

Je recommande !!! Application très intuitif, les fonctionnalité gratuite sont excellente pour commencer. Un service client très actif et efficace. Je remercie particulièrement Jasmine qui m'a beaucoup aidé lors de la configuration du bundle.

Diddi and Bea

Jan 14, 2026 on Shopify

Incredible. The milestone reward bar is a really nice feature that shows customers their progress into a reward or discount. It looks really nice and is super customizable. It also can tie into their cart drawer app which makes everything so seamless. Annie from their customer service is amazing, helped me with my endless questions, and guided me through the whole setup process. She is amazing! Thank you.

IMAN Shoppe Bookstore

Jan 13, 2026 on Shopify

DOS Cosmetics

Jan 12, 2026 on Shopify

IntelligentTHREADS

Jan 09, 2026 on Shopify

Fantastic customer service!

Habitat Home

Jan 09, 2026 on Shopify

Excelente aplicación y soporte. Muy recomendados

Blossom Inners Pvt. Ltd.

Jan 07, 2026 on Shopify

Loved it

Sable Boutique

Jan 07, 2026 on Shopify

Just started using this app. Support has been great and I can see I'll be able to delete some other apps as this is solving lots of my upsell problems.