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Customer reviews: Avada SEO Image Optimizer

Develop by SEO On (Avada)

Reviews (7,976)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Sweaty Bands

Dec 19, 2024  on Shopify

I had issues on my website so I contacted them for help. Christian was super helpful and I was able to fix the problems I was having.

Vana Jewels

Dec 18, 2024  on Shopify

It was great to use this app, and especially the support staff is very good and accurate; they easily understand my concern and solve it asap. especially the Ricky. Thank you, Ricky.

Galatea

Dec 18, 2024  on Shopify

Lydia fue de mucha ayuda y resolvio mis dudas y problemas con gran habilidad. Muchas graias Lydia !

Go Stores

Dec 18, 2024  on Shopify

Christian and Toby they were extremely competent in my service, they masterfully resolved my problems and doubts, thank you!

My Little France

Dec 17, 2024  on Shopify

The support team was fantastic. Tiana & Raymond fixed my issue quickly and was super friendly throughout the process.

Hunt Parts | Auto Parts Online Store

Dec 17, 2024  on Shopify

It seems to have all the essential features for SEO for most websites. Great customer/tech support. I would offer a 5 star review, however, there are some issues with integration into Shopify that ought to be considered - specifically, duplication of tags and meta tags. I commented out the Shopify handling of both in preference of Avada handling those tasks. But, Avada ought to alert users as to the possibility of duplication and how to resolve the issue.

Hermoza

Dec 16, 2024  on Shopify

Avada is an incredible app that has significantly improved my store's SEO and performance. A special shoutout to Melody from their support team—she went above and beyond to help me resolve my queries with patience and expertise. Her guidance made the whole process seamless. Highly recommend this app for its features and exceptional customer service! Melody is the best customer representative ever <3

Woodz

Dec 16, 2024  on Shopify

The app works flawlessly and does an excellent job for my store's SEO. Customer service is top notch, they solve technical problems very quickly.

Baron d'Amour

Dec 16, 2024  on Shopify

The support team is very helpful and responds promptly at questions. Making sure to help you, solving any issues and questions. Special thanks to Penelope!

High Standards

Dec 15, 2024  on Shopify

A very helpful SEO app! Very easy to use! If there were any issues that we couldn't solve by ourselves we received fast and easy solutions via the chat. Thanks Tiana for your support! Greatly appreciated! :)

Dasuro

Dec 15, 2024  on Shopify

Le service client est parfait. Christian a pris le temp de répondre à mes nombreuses questions avec expertise. Je recommande cette application !

Britannia Stone

Dec 15, 2024  on Shopify

Great app, really helps identity and fix SEO issues. Kevin is has helped me with support on using the App. "Thank you Kevin"

Mellow Kitty

Dec 13, 2024  on Shopify

The all-in-one functionality of the software is really great. Meanwhile, when I encountered problems, I got timely responses. And I'm very grateful to the customer service staff Kevin for his help.

Hong Kong Production Limited 香港製品有限公司

Dec 12, 2024  on Shopify

Just install the app for few days, and my site runs much faster than ever before, and thanks to Kevin who give a quick answer to my questions and help to solve the problems I met when start using this app. great app !

My Crystal Addiction

Dec 11, 2024  on Shopify

Easy to use and figure out, speeds up your website and automates a lot of fixes. Staff on live chat have always been super helpful. A++

Evoke Home

Dec 11, 2024  on Shopify

I just installed the app and tried out the image compressor feature. I really appreciate the 1,500 free images—they’re so much better than just 20 or 50! I reached out to support to confirm if I was using it correctly, and wow, they responded instantly! Huge thanks to Christian for the quick and friendly assistance.

Clube do desconto

Dec 11, 2024  on Shopify

Excellent quality support, I highly recommend it, they helped me the whole time. Congratulations to you all.

BAYT AL MUMIN

Dec 11, 2024  on Shopify

Je tiens à énormément remercier Tiana pour son aide précieuse. Elle a été extrêmement à l'écoute et très patiente. Elle a pris le temps de m'expliquer chaque étape de manière claire et détaillée lorsque je ne comprenais pas. Grâce à elle, ma boutique a pu avancer sereinement. C’est une professionnelle exceptionnelle et je la recommande vivement !<3

BY-YOU

Dec 10, 2024  on Shopify

recomiendo esta aplicacion por la ayuda que ofrese para conseguir un mejor resultado en el ranquin de busquedas de google, ademas es muy facil de usar, cuando te estas preguntando una y una ves. porque?, algun dia encontraras la respuesta.

Librería Ditesa

Dec 10, 2024  on Shopify

Great app with excellent results. The support team was really helpful, specially Pamela and the technician Andrew.

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