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Customer reviews: Avada SEO Image Optimizer

Develop by SEO On (Avada)

Reviews (7,976)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Fuentes Moving

Dec 05, 2024  on Shopify

I had a few questions about Avada Performance and Tiana explained and help me solve some issues that I had with the page. Thank you! She was really great help!!! Very knowledgeable!!!

Quirkelec

Dec 04, 2024  on Shopify

The functions of this plug-in are relatively comprehensive, and the developers will help me solve the problem, especially Ricky, he helped me a lot.

FuelTech USA

Dec 04, 2024  on Shopify

Avada makes it easier to get your SEO dialed in. As someone who has been working in SEO for over 10 years, Avada streamlines my job, making it easier for me to make changes and see improvement in our search results. Judy and Toby were great when we contacted their chat support and took care of my question right away. Very responsive and easy to work with, highly recommend!

Shoplifts

Dec 04, 2024  on Shopify

I’ve been using this SEO app for a while now, and I’m really impressed with how it helps optimize my site. The features are user-friendly, and I’ve already seen an improvement in my search engine rankings. What really stands out, though, is the customer support. Nim was incredibly helpful and answered all my questions with great detail. Every time I needed assistance, Nim was quick to respond and made sure I understood everything clearly. Highly recommend this app for anyone looking to boost their SEO!

White Wolf India

Dec 04, 2024  on Shopify

The Avada SEO app is super easy to use and has really helped improve my store's search rankings. Features like bulk editing and image optimization are great. The support team is fantastic – big thanks to Lydia for her quick and helpful assistance! Highly recommend!

Bright Light LED

Dec 03, 2024  on Shopify

The app itself has a lot of great tools built into it and they are very intuitive. The other thing that I like about this app is their support. They have a chat support agent on duty 24/7 and they respond usually within 60 seconds. If they aren't able to personally fix something, they escalate to another team who seem to get onto it immediately. The few times I have had to get help from their higher tiered support, I will let them know the issue, go to bed and when I wake up the next morning, it was fixed within a few hours or less of the request. Generally the chat support is able to fix things right on the spot in a few minutes. They really deserve 6 stars. I have the Pro Plan and I feel it is worth the reasonable cost.

Mari’Anna Tees

Dec 02, 2024  on Shopify

The app is working great for my website! Support has been very helpful as well. Mia was excellent in helping me solve my issue. Much recommended!

Innova Well

Dec 01, 2024  on Shopify

Tiann was so helpful and patient allowing me to understand SEO better and giving above and beyond guidance - App itself is super helpful and powerful and very easy for a newbie like me to use

ASK créations 91

Nov 30, 2024  on Shopify

Merci à Ricky pour l'aide apporté, pas facile de la mettre en place mais une fois le fonctionnement compris et les modifications faites ça roule. merci beaucoup

Labienhecha

Nov 30, 2024  on Shopify

Best team ever and excellent feedback about the app! We improved a lot our scoring...and also during Black Friday campaign they were so so so nice helping us! 10 points!

Longer Chainsaws

Nov 29, 2024  on Shopify

Was recommended Avada and first experience is very good. It's Sunday and they are working and prompt, will be continuing after the trial period for sure.

BagsClub

Nov 28, 2024  on Shopify

Pamela and Toby gave me excellent and professional service, and I felt like I was dealing with the right people!!

GEDENKEN SCHENKEN

Nov 28, 2024  on Shopify

First off the support is really great. Fast and helpful. Unfortunately the app changed things in the code that prevented my from updating my theme. So I had to unistall it. Besides that I found it helpful and easy to use. Didnt see much performnace improvements, but I was only using the free plan. So I guess that is fair.

Biofargo

Nov 28, 2024  on Shopify

A very useful SEO optimization program, Mia's customer service is very fast and effective when I encounter problems

Mito Red Light

Nov 27, 2024  on Shopify

Spectacular app and even better support. Thanks Nim! Solved a problem in 30 minutes my developer couldn't solve in weeks.

CAIROLABEL

Nov 26, 2024  on Shopify

This app has proven to be the most detrimental to my business. It has caused significant damage to my store images and website speed, necessitating the complete re-creation of my store from scratch.

Giive

Nov 26, 2024  on Shopify

Es una excelente aplicación. La usamos para el mejoramiento de la velocidad de la página y no soso nos ha ayudado, sino que el servicio al cliente es el mejor que he visto en una aplicación de Shopify. Atienden 24/7 y siempre con la mejor actitud. En mi ultimo caso Lang me solucionó un gran problema que tenía. En conclusión Avada SEO se las super recomiendo

Arte Caballero

Nov 26, 2024  on Shopify

Great app, I just had an small issue and they are quickly onto it. Great customer service by Penelope 5*

Vintage Italy

Nov 26, 2024  on Shopify

I needed help with fixing errors on the website, and Nim responded to me. She was very friendly and promptly answered all my questions, providing recommendations. Thank you so much for the valuable advice and thorough answers to my questions.

Cakenbakecakes.com

Nov 25, 2024  on Shopify

Avada SEO Suite has been an amazing tool for optimizing my Shopify store. The features are easy to use and highly effective. The customer support is outstanding—Ricky was incredibly helpful, friendly, and quick to assist with my questions. Highly recommend this app to anyone looking to improve their site’s SEO!

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