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Customer reviews: Avada SEO Image Optimizer

Develop by SEO On (Avada)

Reviews (7,976)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Magic Bonus

Jan 20, 2025  on Shopify

Totally waste my money, don't choose the $99 plan, no use.

Tru Outdoor Luxury

Jun 12, 2024  on Shopify

Great app packed with many features but certainly not user friendly to say the least. Developer support is weak after reaching out several times for assistance. My advise to the developer is to perhaps have youtube videos on how to... This will solve a lot of your customer enquiries as you could then refer your customers to your videos to address the challenges they are facing. I'm quite certain that the everyday enquiries you receive by your customers regarding the challenges faced with implementing the changes recommended by your avada app are very much the same challenges day in day out. I certainly hope you will consider this recommendation as it becomes extremely frustrating when the app developer is unable to assist a merchant that is in need of assistance.

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