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Customer reviews: Avada SEO Image Optimizer

Develop by SEO On (Avada)

The Avada SEO Suite app helps Shopify store owners optimize their sites for search engines, improving visibility and traffic. This review covers its features, pricing, and real user feedback to help you decide if it’s the right SEO tool for your business.

Reviews (3,953)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

Mobelfast Motopeças

Sep 26, 2024  on Shopify

Truly impressed with the quality of the app! Even in the free version, Abby and her team promptly assisted me by providing support within my store. Very attentive, and the app is truly brilliant, honestly

Dress For Nails

Sep 26, 2024  on Shopify

Audrey and Toby provided exceptional customer service. They addressed all of my questions with great attention to detail and clarity, ensuring that I felt fully informed throughout the process. Their responsiveness was impressive, with answers delivered promptly, making the entire experience smooth and efficient. I truly appreciate their professionalism and the quick assistance they provided!

日和優選

Sep 25, 2024  on Shopify

I am not good at do the SEO,but when I using this app,it helps me a lot. And all the members of the team are very nice and patient.

getittrendy

Sep 25, 2024  on Shopify

fantastic app , very good support team. I interacted with Kevin and Judy , both were very helpful and resolved the issue

SneakYourStash

Sep 25, 2024  on Shopify

Thanks to Ricky for his precious support. I'm a newbie and trying to understand a little bit more. I had some issues with critical problems in my page and He kindly solved them. A very useful tool to use.

Dayas Essence

Sep 25, 2024  on Shopify

Fantastic App with Unmatched Customer Service! Avada SEO Speed Image Optimiser has been a game-changer for my business. It's the only app I’ve found that offers 1,500 free image optimisations, along with tons of helpful SEO tips and tricks—all for free! The app's interface is incredibly user-friendly, with clear, easy-to-follow prompts that guide you through resolving SEO issues effortlessly. And if you’re ever unsure, the customer support is top-notch. Melody was amazing—she went above and beyond to check my work and offer expert advice. I highly recommend this app for anyone looking to boost their site’s performance with minimal hassle.

VCD-E

Sep 24, 2024  on Shopify

Audrey did an outstanding job in resolving the issue I encountered with my Shopify store. She quickly identified the problem and provided a perfect solution that restored the proper display of the text with icons in the footer. Her professionalism, clear communication, and swift action made the entire process seamless and stress-free. I’m incredibly satisfied with the support I received and highly recommend Audrey for her expertise and dedication. Thank you, Audrey, for your excellent service!

Neogold

Sep 24, 2024  on Shopify

La atención de Mia es muy buena, muchas gracias, tienen un servicio al cliente de alta calidad a pesar de que tu no pagues.

RumbleBox

Sep 24, 2024  on Shopify

I've been using this software for a while now, and it has truly exceeded my expectations. The user interface is intuitive, and the features are exactly what I need to improve my productivity. What stands out even more is their customer support team(Tiana and Toby). Anytime I had a question or ran into a minor issue, they were quick to respond, incredibly helpful, and went above and beyond to ensure everything was resolved smoothly.

DENKBAR FRECH

Sep 24, 2024  on Shopify

WIr haben einige FunktionsProbleme und Hana hat uns direkt geholfen. Sie hat das Problem geprüft und es an die Abteilung weitergeleitet. Mit einem Gastzugang hat sie sich in unserem Shopify-Onlineshop das Problem angesehen. Es bedarf ein wenig Zeit bis wir das Problem voll lösen können, aber sie sind super schnell . Vielen DAnk an Hana und den Support

Wolfepacke

Sep 22, 2024  on Shopify

they really helped , the support "Hana" and their tech support "Toby" really made sure my H1 problem is all good since i have been trying to fic it for 2 days

Pole Dance Chic

Sep 21, 2024  on Shopify

Je recommande Avada SEO. Simple d'utilisation, rapide et efficace pour améliorer votre SEO et la rapidité de chargement de votre site grâce à un audit SEO ainsi que de nombreux outils d'optimisation. Service client au top ! J'ai eu la chance de discuter avec Ricky qui a rapidement répondu à ma demande.

Super Store

Sep 21, 2024  on Shopify

The Avada has a fast Help and give all you wan to to know. I was attend by PAMELA, she was very professional and polite. Was a pleasure to be supported by Avada. Swift and Gold!

HarmonyTree

Sep 20, 2024  on Shopify

Very fast and friendly customer service. Problem solved immediately. Everyone was very nice and friendly, especially Christian ;). The app is also ideal for good SEO.

Maabone

Sep 20, 2024  on Shopify

first of all thank you Hanna for ur support and really you have good support team and that make me excited to work with you and discover ur app and from my side, I can give Hanna 100% cuz she was extremely helpful and understanding what I need

DGC

Sep 19, 2024  on Shopify

Ricky at Avada has been an invaluable resource for us. From the moment I reached out for help, he demonstrated a level of professionalism and expertise that made a significant difference in our experience. We were facing several challenges with our website, and I felt overwhelmed trying to navigate the issues on my own. Thankfully, Ricky stepped in and quickly assessed the situation. He patiently walked me through the necessary fixes, explaining each step along the way. His clear communication and willingness to ensure I understood the process were truly commendable. Not only did he help resolve the technical problems, but he also took the time to teach me effective strategies for promoting our website. His insights into digital marketing and best practices were eye-opening, and I left the conversation feeling empowered and equipped with new knowledge. Overall, Ricky’s support went beyond just solving issues; he genuinely cared about our success and provided us with the tools we need to grow. I can't thank him enough for his assistance and guidance!

Barboza Produce

Sep 19, 2024  on Shopify

Very nice and professional staff. Can't quite give 5 starts yet since I have only tested the trial so far. Tiana was very helpful!

Fashion Modern

Sep 19, 2024  on Shopify

I had an outstanding experience with Audrey and Andrew from Avada! Their exceptional service was attentive and personalized, making me feel valued as a customer. They went above and beyond to address my needs and questions promptly. I highly recommend them for anyone seeking top-notch service and support!

Stationerymart.ae

Sep 19, 2024  on Shopify

I really love the app...free tools itself has many features..great app for starters...image optimization great...also has many free features which really enhance our site ranking in google..and the response on our queiry with customer service excellent...i may give 10 out of 10...thanks...keep going...special thanks to tiana..

Luniton

Sep 19, 2024  on Shopify

I can't thank Kevin enough for his outstanding help with my website’s SEO! He took charge of everything, including optimizing my H1 tag and ensuring my site was structured for maximum visibility.

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