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Customer reviews: Avada SEO Image Optimizer

Develop by SEO On (Avada)

The Avada SEO Suite app helps Shopify store owners optimize their sites for search engines, improving visibility and traffic. This review covers its features, pricing, and real user feedback to help you decide if it’s the right SEO tool for your business.

Reviews (3,953)

Overall rating
4.9

What Merchants Think

Overall, merchants regard "Avada SEO Image Optimizer" as an invaluable tool for improving website performance and SEO rankings. Many users praise the app's intuitive interface and powerful features, including image optimization and SEO audits. A significant amount of positive feedback revolves around the stellar customer support, highlighting the team's dedication and expertise in assisting users promptly and professionally. However, there are instances where users encountered issues, notably with theme compatibility and the clarity of statistics presented by the app.

Key Strengths

  • Exceptional customer support from team members like Ricky, Mia, and Lydia.
  • User-friendly interface and clear guidance, ideal for both beginners and experienced users.
  • Powerful features such as image compression, meta tag optimization, and SEO audits.
  • Responsive and efficient handling of technical issues and user queries.
  • Positive impact on website loading speeds and SEO performance improvements.

Common Concerns

  • Issues with theme compatibility and integration, noted by some users affecting their sites.
  • The app is seen as slightly expensive by some, especially the Pro version.
  • Some users experienced automated changes leading to fluctuations in SEO rankings.
  • One review highlighted concerns about misleading statistics and lack of transparency during the trial period.

Final Thoughts

"Avada SEO Image Optimizer" receives high praise for its easy usage and high-impact results, making it a popular choice among merchants looking to boost their website's SEO performance. While there are areas of improvement, particularly regarding pricing and integration concerns, the exceptional customer support offered by the Avada team often bridges the gap, ensuring users receive value and actionable insights through a collaborative approach. Overall, it's a strong contender for those seeking a comprehensive SEO tool with robust customer support.

4MOBILITY WA

Oct 02, 2024  on Shopify

I recently had the pleasure of working with the Avada SEO team to optimize my online store, and I couldn’t be more satisfied with the results. From the very beginning, their team showed a deep understanding of SEO and tailored their approach to the specific needs of my business. They helped improve our website’s search visibility, resulting in increased organic traffic and better rankings. Not only were they professional and efficient, but they also took the time to explain the process, making it easy for me to understand the changes being made. Their communication was top-notch, always responsive and transparent. Thanks to their expertise, our site’s performance has dramatically improved, and we’ve seen a noticeable uptick in customer engagement and conversions. If you're looking for a knowledgeable and dedicated SEO team, I highly recommend Avada – they truly deliver outstanding results! Thank you, Avada SEO team, for your incredible support!

Sayheart

Oct 01, 2024  on Shopify

This has been extremely helpful, especially with Mr. Lang from customer service. I was struggling with a few things, and he assisted me late at night! Good service isn’t just about having a great app, but also great support. Highly recommended!

elvis+elvin

Oct 01, 2024  on Shopify

I love the customer service. If I have any questions about the updated function, they respond fast. Here thanks Tiana, for helping me set up Google structured data within 5 minutes, with no wait time.

Durable Shop

Oct 01, 2024  on Shopify

Great app overall, SEO audits provide a friendly score which assists in selecting which pages/elements of pages need to be optimised. We have had many support sessions over the past few weeks whilst making changes to our store and the customer support has been excellent. Wait times have always been minimal and the issue/question has been sorted every time. Our most recent issue regarding .jpg to .webp conversion was sorted within 20 minutes by Ricky on live chat.

Ozzy Toys

Oct 01, 2024  on Shopify

Optimised my Shop and gave a boost to a lot of my listings. Recommend to try Avada, very useful. The Customer Care is very quick and responsive, thank you Ricky for your time.

Mirelle Leather and Lifestyle

Oct 01, 2024  on Shopify

This app is excellent, and the customer service is brilliant too. I dealt with Mia today and she went out of her way to help me with a few queries. Efficient, friendly and informative. Thank you.

WellnessWays Fashion and Wellbeing

Oct 01, 2024  on Shopify

Really great app, easy to use and quite helpful in terms of understanding SEO. Support has also been fantastic, taking over issues that I can't quite understand and working on them straight away. Big shout out to Penelope for all your effort fixing my shop's loading speed. Very much appreciated!

Orsini Jewellers

Oct 01, 2024  on Shopify

Avada app has been very comprehensive and helpful in identifying areas to improve our website. the support from people like Penelope and others has been very quick and responsive. It has been good to have support prompts identifying areas to look at like speed issues. I will keep working through the proposed changes and hope to see improvements in speed and SEO scores, so far all good.

TomHats

Sep 30, 2024  on Shopify

Sehr gute App, die auf einfache und logische Weise hilft SEO merklich zu verbessern. Die App ist sehr gut im Shop eingebunden. Kann ich nur empfehlen.

Golden Glasses

Sep 30, 2024  on Shopify

Tiana helped me many times with different problems, always helpful and giving quick responses. Tiana me ajudou bastante com vários problemas que tive, sempre muito prestativa e respondendo rápido.

Dimoda

Sep 30, 2024  on Shopify

Fantastic support! Has guided me through the various problems with our site and Mia has been a great support throughout the process. Can really recommend this app.

anklet4u

Sep 30, 2024  on Shopify

amazing experience with the customer support and the services. Lydia guides very well and resolve all the issues and feel like a good friend. Thank you Lydia...

Onlinedierenwereld

Sep 30, 2024  on Shopify

I must say that I am amazed every time again with the speed of response and resolution of issues. Surely have seen a number of issues resolved by Lydia and Andrew resulting in the SEO suite working as it should. Haven't encountered this speed of response/resolution with any other app. Chapeau Team Avada

Rudra Kailash

Sep 30, 2024  on Shopify

I’ve been using AVADA SEO: Image Optimizer for my Shopify store, and I am extremely impressed! The app is fantastic for improving SEO, speeding up the site, and optimizing images seamlessly. What truly stands out is their personalized support-especially Ricky, who provided outstanding assistance. Ricky went above and beyond to ensure my store was fully optimized, offering tailored solutions to my specific needs. I highly recommend AVADA for anyone looking to improve their store’s performance with exceptional customer support!

Hall and Stott Publishing

Sep 29, 2024  on Shopify

Amazing support from Penelope and technician Anivia. My request was dealt with quickly, leaving me able to manage the rest of my business! Thanks!

FlipOut

Sep 29, 2024  on Shopify

amazing App. The customer service is exceptional and Tiana and Maison really helped me in just 5 minutes. the best SEO app

Arias

Sep 29, 2024  on Shopify

It is so good app, i dont know anything about Seo and how is work. But I suddenly find this app and Mia expert from Seo help me so much and RESOLVE my issues. Thank you so much Mia

Flovita

Sep 28, 2024  on Shopify

Pamela helped me lovely by guiding me through the steps and fixed the issue in seconds! Thanks again

Kitchen DIY Tokyo

Sep 27, 2024  on Shopify

I received the best support. I am truly impressed. I highly recommend this app and the support staff.

That Sweet Place

Sep 27, 2024  on Shopify

New to all this and was having a few problems but Hana has helped me navigate what needs doing, i feel much more informed and ready to make my website better. Nothing was too much trouble and was reminded i can ask for help anytime. Amazing customer servive.

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