Thanks a lot to Mr. Ricky for helping me to install the app, although I'm new but I'll need to check the performance of app, the app looks to be goods with advance one better than Basic, but still I didn't used it yet.

I had an amazing experience with Pamela! She was incredibly helpful with the setup and showed great patience and professionalism throughout the process. She's truly an asset to the Avada team, and I'm very grateful for her support

Impressed by the 4.9 rating, I installed this app on the 5th and allowed theme customization to enhance speed. Suddenly, conversions dropped, but our developer fixed it on the 7th. The next day, all our listings vanished. Reporting to Avada revealed their theme customization was causing errors with our filter app, which Avada then rectified. The website's speed improved by 0.5 seconds, yet errors persisted, leading to significant revenue loss. The support agents were responsive but consistently denied any issues caused by their app. Meta could not retrieve URL parameters, resulting in a dead ad performance. After uninstalling Avada, the problems ceased. I advise caution or avoidance when considering installation.

Fabulous assistance always accommodating every request, kind and quick responses, super helpful operator Tiana.

it works amazing. everything is very straight foreward and when you come across something the help is amazing. Christian is the one who helped me, quick response and the problem was fixed very quick. i would recommand. Thanks Christian

Avada SEO Speed Image Optimize has been a game-changer for my website! The app makes it incredibly easy to optimize both speed and image quality, improving my site's performance and SEO without any technical headaches. What really impressed me is their amazing customer support—Ricky was amazing! Every time I had a question, he responded quickly and was super helpful. If you're serious about optimizing your website, this app is a must-have. Highly recommend!

I have started using this app and had some initial questions and issues. Lydia and Doris provided outstanding support and guidance, and now the app is working perfectly. I hope to regain my rankings in Google with the help of this app.

This is a terrible piece of software. Do not use any of its features. Without your knowledge, it can delete all your store's images and content, and the site you worked so hard to build will be gone. Additionally, using its features requires the manual operation of their customer service staff. The ridiculous part is that their staff member, Penelope, kept asking me for my URL without explaining what she needed it for. After finally getting it, she went off duty… Then another person took over, wasting more time. In short, do not use this software under any circumstances.

I had a fantastic experience with Avada SEO Suite, thanks to the wonderful support from Tiana. She was quick to assist me with my questions and made sure I had everything I needed. Her professionalism and helpful attitude really stood out. I highly recommend their service, and I appreciate all the support I received from Tiana!

Really good experience with fantastic support! Penelope was so understanding and helpful. Big recommendation from PlakatKunst.

After using it for a while, it has provided great help to the website's SEO. In fact, the free package is sufficient. I am very grateful to your customer service staff Christian for his help and patient guidance.

Ricky was so awesome in helping me optimize my website. Oh my goodness. it is so fast now! He's a rockstar!

Would highly recommend. The customer service/live chat is top notch. Tiana helped me with all of my problems promptly

Can I give it a 10 star rating!?! My store has seen a 50% improvement in SEO ranking performance and speed improvement thanks to the Pro plan features enabled on the store. I've been in e-commerce for a few decades and honestly this is the best SEO optimization solution I've come across. I wish Avada offered this service for other e-commerce platforms I manage. It is AMAZING and easy to use! This is easily the best app I've installed on my ShopifyPlus store.

Its very clear this app and the help line is very responsive. However there is a lot of manual work to be done and you need to check all the AI as it often is terrible English and doesn't make sense to humans!

I just started using the app, and I can’t thank Ms. Lydia enough for her kindness and amazing support. She is very patient and understanding, providing excellent customer service. Highly recommend!

I had some technical issues with my Shopify store and reached out for help. Lydia and Andrew were absolutely fantastic throughout the process. They were quick to respond, very knowledgeable, and incredibly patient in explaining what needed to be done. Not only did they help fix the issue, but they also made sure I understood the steps, so I could manage things better in the future. I really appreciate their dedication and professionalism – they made a potentially stressful situation so much easier! Thank you, Lydia and Andrew!

Ricky was very helpful. He even explained in detail some of the meanings that I didn't know. He took me through one by one features regarding fixing issues in product pages for SEO better optimisation results.

Even on free version the app is very useful and offers a lot of guidance to optimise SEO. The customer support is very good, specifically Kevin was extremely helpful in answering any questions I had :)

I recently encountered some issues with the Avada app on my Shopify store, and I reached out for help. Mr. Kevin provided outstanding support! He was incredibly knowledgeable and took the time to understand my issue thoroughly. Not only did he guide me through the troubleshooting process, but he also offered clear and concise explanations that made it easy to follow along. His patience and professionalism made a huge difference, and I felt truly supported throughout the process. Thanks to Mr. Kevin’s assistance, my issue was resolved quickly, and my store is now running smoothly. I highly recommend reaching out to him for any Avada or Shopify-related concerns. He’s a true asset to the team!