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Customer reviews: Auto DS: AI Dropshipping & POD

Develop by Shopify

AutoDS is a powerful Shopify app designed to automate and simplify dropshipping tasks, from product sourcing to order fulfillment. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their business.

Reviews (1,281)

Overall rating
4.4

What Merchants Think

Merchants have diverse opinions about "Auto DS: AI Dropshipping & POD". While many users appreciate the platform's automation features and ease of use, particularly for beginners, some express frustrations over billing issues and unexpected charges. Customer support receives mixed reviews; many commend it for responsiveness, while others criticize the handling of refund requests. Overall, while the app offers substantial utilities for dropshipping and print-on-demand businesses, it seems to have inconsistencies in service and pricing transparency.

Key Strengths

  • Automation of product sourcing, order fulfillment, and inventory management.
  • Easy integration with e-commerce platforms like Shopify.
  • User-friendly interface beneficial for beginners.
  • Comprehensive product data and research tools.
  • Helpful customer support with live chat options.

Common Concerns

  • Unexpected charges and billing discrepancies.
  • Complicated refund process and automatic charges post-cancellation.
  • Issues with product supply numbers and inventory accuracy.
  • High shipping costs and delays.
  • Lack of unique product offerings in certain niches.

Final Thoughts

"Auto DS: AI Dropshipping & POD" offers valuable features that can enhance the efficiency and effectiveness of running a dropshipping business. However, potential users should approach with caution, particularly regarding billing practices and product availability. For those willing to navigate these issues, the app remains a powerful tool for scaling online enterprises.

Upersport

May 16, 2025  on Shopify

AutoDS is a powerful dropshipping automation tool that saved me a lot of time. I love how easily I can import products from AliExpress and other suppliers, and the auto-order feature works flawlessly. Highly recommended for anyone serious about scaling their store.

My Store

May 15, 2025  on Shopify

EASY EASY EASY!! Ive been so overwhelmed getting this going.. This has made it feel so much simpler!

Den of Diffusers

May 13, 2025  on Shopify

So far so good! lots of products and methods of sourcing and integration. Looking forward to my future success and progression

Toyyab Express

May 12, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Outstanding Support from Nikoleta – A True Asset to AutoDS! I can’t say enough great things about my experience with Nikoleta from the AutoDS support team. From the moment I reached out, she was incredibly responsive, patient, and genuinely dedicated to helping me resolve my issue. Not only did she guide me step by step through what could have been a confusing process, but she did so with such professionalism and kindness that I felt completely supported the entire time. What really stood out was her deep knowledge of the platform and her ability to explain things in a way that made everything simple and stress-free. She went above and beyond, even following up to ensure everything was working perfectly on my end. In a world where customer service often feels rushed or scripted, Nikoleta delivered a personalized and exceptional experience. She’s a true asset to the AutoDS team and a big reason I feel confident continuing to grow my business with this platform. Thank you, Nikoleta – you’re amazing!

Shimoraa

May 11, 2025  on Shopify

This platform is Really 1 stop solution, it's an amazing, i was very worried earlier and found this as a my Mentor who helps me each and every step when i stuck.

My Store

May 09, 2025  on Shopify

they streamlined everything and made the whole set up super easy. I really appreciate the free videos they gave me to learn about the whole drop shipping work flow

TRENDS

Apr 30, 2025  on Shopify

Very Bad, Key Points Regarding Refunds: Generally Not Allowed: "Refunds for payments made for subscribing into periodic AutoDS' subscription plans are generally not allowed or available..." This is the primary statement. Exceptions: Mandatory Under Applicable Laws: Refunds are possible if required by law. This depends on your location and consumer protection laws. AutoDS Discretion: AutoDS may approve refunds on a case-by-case basis. This is entirely at their discretion. Fees: Even if a refund is granted at their discretion, they can deduct up to 15% in fees, plus any fees charged by the payment processor. Cancellation: You can cancel future payments by terminating your user account. This stops future charges but doesn't guarantee a refund for past payments. Chargebacks Waived: By registering, you've agreed not to request a chargeback from your credit card company. If you do, they expect you to contact them first to resolve the issue. If they find your request justified, you may be entitled to a refund as legally required. Third-Party Purchases: AutoDS is not responsible for refunds on products purchased from third parties through their platform. Those are subject to the third party's policies. In Summary: AutoDS's policy strongly discourages refunds. Your best chance of getting a refund is if: Your local laws require it. Check your consumer protection laws. You can convince AutoDS that your situation warrants a discretionary refund. This will likely require a compelling reason and may still be subject to fees. What to Do If You Want a Refund: Review Your Local Laws: Research consumer protection laws in your jurisdiction to see if you have a legal right to a refund in your situation. Contact AutoDS Directly: Explain your situation clearly and politely. Provide any relevant information to support your request. Be prepared to negotiate and potentially accept a partial refund with fees deducted. Document Everything: Keep records of all communication with AutoDS, including dates, times, and the names of representatives you speak with. Consider a Chargeback (as a last resort): While you've agreed not to, if AutoDS refuses to cooperate and you believe you have a legitimate claim (e.g., fraud, non-delivery of service), you could attempt a chargeback with your credit card company. However, be aware that AutoDS may dispute the chargeback, and your success is not guaranteed. Contact AutoDS before initiating a chargeback, as per their terms. Good luck!

Framelle

Apr 30, 2025  on Shopify

I would recommend this app for experienced people and who's got a decent revenue already but otherwise they have lots of products and one click ai shopify store generators which is very good

The Joop Basket

Apr 30, 2025  on Shopify

AutoDS has completely transformed the way I manage my dropshipping business. The platform is incredibly user-friendly, and the automation tools save me so much time and energy. From product importing and price monitoring to automatic order fulfillment and tracking updates—it handles everything smoothly.

Tiki Escapes

Apr 28, 2025  on Shopify

Edit April 28th: After writing this review I was contacted by the company who then offered me the refund, along with a free month if I wanted to use their service again along with one on one support. Their solution to the issue was satisfactory but I do think the refund should've been given without needing to write the review. If I could give this app zero stars I would. When I first installed the app it never worked as advertised and none of the items could actually be successfully purchased from my store. I then deactivated my account and the month after was charged a "usage" charge .. on a deactivated account. I then contacted support to request a refund as I don't know how there would be any usage on an inactive account and they denied the refund request and said that I said my account was deleted (I didn't, I said it was cancelled IE. Inactive) and they recommended I deactivate my account to ensure I do not get invoiced anything further. Even though my account is already inactive... Horrible customer service and obvious billing issues on their system, charging inactive accounts for usage charges.

FETZON

Apr 20, 2025  on Shopify

Asked to resource product, they give me a link of high price resource that I wasn't able to make profit. I add $52 fund in my wallet to process orders. When I closed my account they refund $42 while they got their fee by Shopify Bill.

ORO KAI

Apr 18, 2025  on Shopify

AutoDS has completely streamlined my dropshipping business. From automated order fulfillment to real-time inventory syncing, it’s like having a virtual team working behind the scenes 24/7. The product importer is fast, the dashboard is clean, and customer support has been super responsive. I especially love the automation features—it’s allowed me to scale while focusing on branding and marketing. If you’re serious about dropshipping and want a hands-off backend, AutoDS is the way to go.

Tiki Escapes

Apr 18, 2025  on Shopify

If I could give this app zero stars I would. When I first installed the app it never worked as advertised and none of the items could actually be successfully purchased from my store. I then deactivated my account and the month after was charged a "usage" charge .. on a deactivated account. I then contacted support to request a refund as I don't know how there would be any usage on an inactive account and they denied the refund request and said that I said my account was deleted (I didn't, I said it was cancelled IE. Inactive) and they recommended I deactivate my account to ensure I do not get invoiced anything further. Even though my account is already inactive... Horrible customer service and obvious billing issues on their system, charging inactive accounts for usage charges.

Pure Yireh

Apr 16, 2025  on Shopify

Very easy to set up and pull desired products to Shopify Store. Easily editable drafts help speed up the process.

Foldy Mat

Apr 16, 2025  on Shopify

La verdad muy buena, cada producto que queria, lo tenian. No solo eso sino que es muy facil de usar y buscar los productos, la verdad que es increible!

The Bin Den

Apr 16, 2025  on Shopify

this app Charges for literally everything they advertise! Every add-on cost you...and all those things they advertised we services/add-ons they charge for. those fees could get ridiculous and you need them if you want a fully auto mated system. the price they charge for the initial sign up is just to access more charges. they charge you to integrate you TikTok just to watch product videos that you can just click open another window and get the same results.

Vitamen Store

Apr 12, 2025  on Shopify

Updated Review – April 12, 2025 This is my third update to my review of the Shopify AutoDS app. I first posted on March 11, followed by a second update on March 31. I've been using AutoDS for over four years. It used to be a reliable automation platform, but the last couple of months have been the most difficult I’ve ever had with the service. It began in early February when I noticed some of my product listings on Shopify had lost their main images. At first, I assumed it was an isolated glitch. But as I kept browsing through my site, it became clear this was something much worse. Main product images and in some cases, all images were silently disappearing from live listings. There was no alert, no system log, no way to know when it happened. I only discovered it by accident, and it turned out to be affecting dozens of products. That kind of silent failure is incredibly damaging. It impacts SEO, kills ad performance, and destroys customer trust. And when you manage a large catalog, manually checking every listing becomes a nightmare. I reported everything in detail to support screenshots, recordings, and product IDs but was met with the same generic response over and over: “We’ve forwarded it to the developers.” No timeline. No fix. No real communication. Days turned into weeks. Eventually, I couldn’t afford to wait any longer. I spent entire workdays manually re-uploading images one listing at a time. After two exhausting days of work, support told me that since I had already started fixing them manually, the developers suggested I just continue and assured me the issue wouldn’t happen again. A few hours later, it happened again. More listings lost their images while I was still mid-way through manually fixing them. Two full days of work down the drain. It was clear nothing had been resolved. This issue has dragged on for over two months and has made it nearly impossible to run my business properly. I’ve had to manually audit my store over and over, constantly putting out fires instead of focusing on growth. AutoDS was supposed to simplify operations, but instead, it introduced ongoing disruptions I couldn't anticipate or control. Although timely, other issues like auto-orders getting stuck, being charged for credits that didn’t appear, and failed orders were eventually resolved, but they still added to the time and energy I had to spend just keeping things afloat. Support replies quickly, but most responses feel automated or surface-level. After months of unresolved issues, confidence in the platform has dropped significantly. I’ve provided clear documentation, consistent follow-ups, and every opportunity for the team to resolve the problem, but without transparency or accountability from the developers, it’s been incredibly difficult to keep my business running smoothly. I’ll continue updating this review weekly until the issue is fully resolved. At this point, it’s the only way I can ensure ongoing visibility and accountability for a problem that has caused lasting damage to my business.

Zero Filter Store

Apr 11, 2025  on Shopify

This Company is A RIPP OFF Stay Away At All Costs. Product Lists at Walmart $23 and they are charging me $47 on top of it %3 sales fee plus every-time You deposit %5 and the subscription fee of $200 there is no way you can make money with this app. You better off order directly from Walmart or Amazon

My Store

Apr 07, 2025  on Shopify

AutoDS has been a game-changer for my store! Super easy to use, saves me tons of time, and the support team is always helpful. Highly recommend!

Wrens and Roses

Apr 06, 2025  on Shopify

The support is helpful. The app itself could have more structured guidance on how to set things up.

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