Webkul Ask A Question

Name: Webkul Ask A Question Introduction Video
Uploaded: 2024-04-05T21:12:03Z
Duration: 1 min 33 s
Description: Boosts sales by enabling customer questions on product pages

Develop by Shopify

$15

/ Month

7 Days Free Trial

Boosts sales by enabling customer questions on product pages

Conversation history

Email notifications

Customer questions

Email configuration

Query management

Faq conversion

About Webkul Ask A Question

Launched Feb 02, 2016

Built by Shopify

Address

Nanshan District, Shenzhen, GD, 518000, CN

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Introduction Video

Description

Let customers ask questions Lower will be the Customer’s doubts/confusion, higher will be the sales.

Do you receive queries from your Customers??? Im sure, you do. Get a seamless way to manage the Customer concerns with the Webkul Ask A Question This App let the Customers ask questions or any query related to the product and the Admin/Merchant will reply back with an appropriate solution ; thus making the shopping experience hassle free, reliable and trustworthy. Therefore increasing the Sales number.

Allow customers to ask any question related to products and clear their doubts.
Convert common asked queries into FAQ's and show them on product page.
Admin can view the conversation history with the Customers.
Admin can configure the emails sent to the Customers.
Admin get emails notifications to all the Questions asked from the Customer.

Pros

Enhances customer interaction by allowing questions on product pages
Facilitates a hassle-free and reliable shopping experience
Potentially boosts sales by addressing customer queries efficiently
Provides ability to convert common questions into FAQs for easy reference on product pages
Allows admin to view conversation history with customers, aiding in better customer service
Configurable email notifications keep both customers and admins informed of queries
Admin receives email notifications for new customer questions, ensuring timely responses

Cons

Might require significant admin effort to manage and respond to a high volume of queries
Relies on admin responsiveness for effectiveness, otherwise could lead to customer dissatisfaction
The efficiency of boosting sales is dependent on the quality of answers provided by the admin