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Webkul Ask A Question logo

Webkul Ask A Question

Develop by Shopify

$15

/ Month
7 Days Free Trial

Boosts sales by enabling customer questions on product pages

Conversation history
Email notifications
Customer questions
Email configuration
Query management
Faq conversion

About Webkul Ask A Question

Launched Feb 02, 2016

Categories

Built by Shopify

Address

B 132, Gaur green avenue,Abhay Khand II, Indirapuram, Ghaziabad, UP, 201014, IN

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Introduction Video

Description

Let customers ask questions Lower will be the Customer’s doubts/confusion, higher will be the sales.

Do you receive queries from your Customers??? Im sure, you do. Get a seamless way to manage the Customer concerns with the Webkul Ask A Question This App let the Customers ask questions or any query related to the product and the Admin/Merchant will reply back with an appropriate solution ; thus making the shopping experience hassle free, reliable and trustworthy. Therefore increasing the Sales number.

Do you receive queries from your Customers??? Im sure, you do. Get a seamless way to manage the Customer concerns with the Webkul Ask A Question This App let the Customers ask questions or any query related to the product and the Admin/Merchant will reply back with an appropriate solution ; thus making the shopping experience hassle free, reliable and trustworthy. Therefore increasing the Sales number. more
  • Allow customers to ask any question related to products and clear their doubts.
  • Convert common asked queries into FAQ's and show them on product page.
  • Admin can view the conversation history with the Customers.
  • Admin can configure the emails sent to the Customers.
  • Admin get emails notifications to all the Questions asked from the Customer.

Pros

  • Enhances customer interaction by allowing questions on product pages
  • Facilitates a hassle-free and reliable shopping experience
  • Potentially boosts sales by addressing customer queries efficiently
  • Provides ability to convert common questions into FAQs for easy reference on product pages
  • Allows admin to view conversation history with customers, aiding in better customer service
  • Configurable email notifications keep both customers and admins informed of queries
  • Admin receives email notifications for new customer questions, ensuring timely responses

Cons

  • Might require significant admin effort to manage and respond to a high volume of queries
  • Relies on admin responsiveness for effectiveness, otherwise could lead to customer dissatisfaction
  • The efficiency of boosting sales is dependent on the quality of answers provided by the admin

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