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Customer reviews: Appstl Loyalty Program Rewards

Reviews (445)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Holistapet

May 15, 2025  on Shopify

Appstl does it all. Pretty much anything that you need or want can be done with this app. Not to mention there customer support goes above and beyond. Uri has been INCREDIBLY helpful in QA'ing and helping get us where we want to go. Highly recommended.

eekoloks® Haircare Australia

May 14, 2025  on Shopify

The app is very useful and the support team is very accommodating and quick to response. I highly recommend this app and developer.

Savor the Leaf

May 14, 2025  on Shopify

I'm a very small store with low volume sales Appstl Loyalty helps me with repeat customers with the rewards program. I also have received great customer service when I need help resolving an issue if any.

FIVE6 Gaming

May 13, 2025  on Shopify

The assistance was fast and helpful. I have tried a ton of other apps and these are by far the best we can find.

Angelic Organics

May 09, 2025  on Shopify

I worked with Aiden to update my email notifications. This was such an easy process as I was able to follow a video step-by-step process. Absolutely love this type of support.

Katxi Klothing

May 08, 2025  on Shopify

We've been using Appstle Loyalty for a few months now, and it's made a huge difference in how we engage with our customers. The app is intuitive, customizable, and integrates seamlessly with our Shopify store. Setting up point-based rewards, referral incentives, and VIP tiers was straightforward—even for our small team. What really stands out is the customer support. The Appstle team is incredibly responsive and always ready to help with customizations or questions. We've seen an increase in repeat purchases and stronger customer engagement since launching our loyalty program. If you're serious about building long-term customer relationships and driving retention, I highly recommend Appstle Loyalty. It's packed with features you'd expect from much more expensive platforms.

Dasea People

May 06, 2025  on Shopify

Amazing app with even better support! We're using it for few months now, we're really happy with the results.

The Art of Cross Stitch

May 05, 2025  on Shopify

First impression is wow! App is pleasing to the eye, and I love a good UI, the fact that it can be integrated with Judge me, even better. Customer service is amazing in helping me import all my customers past purchases into points in just minutes over me slogging to do it one by one. So far, experience has been really good, easy to customize and tweak to fit my website, and one day if this helps my business, i'd be happy to move to the paid plan :)

Wonderful Dental

May 05, 2025  on Shopify

I love Appstle apps and support! Appstle apps offer so much customization... It's incredible! And their customer support is always there to help. I never waited more than 2 hours. Appstle apps are one of the best apps I've used on Shopify!

AnniWear

May 04, 2025  on Shopify

Appstle has been fantastic in helping us with our loyalty and rewards program and the flexibility of the platform has allowed us to customize the experience for our customers. Their team has been very responsive and helpful in answering questions and solving issues promptly so far.

Garden Wick Candle Company

May 02, 2025  on Shopify

Love this app, Love the integration to Judge Me and the tech support is always so helpful and quick! Highly recommend!

Jennifer Ouellette

May 01, 2025  on Shopify

They are quick to respond through chat. However, it takes a lot of time to get things correct from the request. A quick phone call would make things easier and time-efficient. I spend a lot of time trying to get my request completed, as things are not done right. I do appreciate the calm nature and patience the team has. I wish there were a success manager available on basic plans to help set up the program correctly and assist with email flows. I still don't know if mine are set up correctly, but I don't have time to work through it over chat, which is unfortunate.

Solli's Hundebedarf

May 01, 2025  on Shopify

We've been Appstle customers for many years and can recommend them without reservation. The team is incredibly dedicated, and the apps work brilliantly!

Kandix

Apr 30, 2025  on Shopify

The app does the job and includes all the essential features you'd expect from a solid loyalty program. However, setting it up took me a lot of time: I had a very specific brand identity, and adapting the visuals required quite a bit of custom coding. If you don’t know how to code, expect to make compromises or rely heavily on their support team. I had a lot of back-and-forth with their support — some team members were patient and helpful, others less so… To be fair, I think we ended up testing each other’s limits! In the end, with some outside help, I managed to set up a loyalty program that works for me. I do recommend the app, especially for merchants who are comfortable with customization or have access to tech help — and of course, for those whose branding fits the default design without major changes.

Elements

Apr 30, 2025  on Shopify

I don't have a formed opinion yet about the Appstle℠ Loyalty & Rewards app, as I haven't implemented it in my business yet. Previously, I contacted you to confirm some information. Sam assisted me very well, clarifying the questions I had. He was very attentive and patient. Now I just need my manager's approval to proceed with upgrading the plan to the Business Premium Plan.

Simply Bio

Apr 29, 2025  on Shopify

Easy to use and customize. Customer support is always there to help when there's an issue. Fast and knowledgeable.

The Gourmet Animal

Apr 28, 2025  on Shopify

Uri was great. Very patient and answered all of my questions over multiple hours of a migration. Very happy with the support

Soapyfluffs

Apr 27, 2025  on Shopify

Game-Changer for My Business! 2 Subscribers & 95% Profit in 24 Hours! I installed Appstle Apps last week, and within the first 24 hours, I already landed 2 subscribers—giving me a 95% profit margin on those sales! The setup was seamless, and the app integrates perfectly with my Shopify store. The best part? The predictable recurring revenue means I’m one step closer to leaving my 9-5 job and turning my passion into a full-time business. If you’re looking for a reliable, easy-to-use subscription app that actually converts, Appstle is the way to go. Thank you, Appstle—you’re making my entrepreneurial dreams come true! (Pro tip: Their customer support is lightning-fast too!)

Inahsi Naturals

Apr 27, 2025  on Shopify

This app has lots of features for a very good price...migrating from Smile.io and very satisfied. This app is have the price for all the same features and then some. And the support is very good, and very fast. We are very satisfied with all of the Appstle apps we have used.

Vaping 101 UK's Number 1

Apr 23, 2025  on Shopify

Excellent value for the price. The software works really well, and the support team was incredibly helpful they even added a feature that wasn’t originally included in our business plan. Great experience overall!

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