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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (789)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Chattie Charlie Pet Supplies

Jan 02, 2026  on Shopify

The team was very knowledgeable and assisted me in customizing an embedded prompt to fit the needs of my store. Sameer had great customer service skills and was very professional!

Mum & You

Jan 01, 2026  on Shopify

Excellent app for Appstle Loyalty Reward Program. It’s flexible, easy to customize, and works perfectly on our store. The support team is outstanding—responsive, patient, and genuinely helpful throughout the setup process. Highly recommended for anyone looking for a reliable bundling solution with great support.

Maxen Health

Jan 01, 2026  on Shopify

Appstle continues to impress. Support is super-responsive and quick to answer questions and ensure you have a complete understanding. They're clearly listening to product enhancement requests and continue to make sure that I can give my customers an incredible experience when they visit my site.

Samadoolcoffee

Dec 31, 2025  on Shopify

Great app and Best support team ever. I've been using 2 apps from Appstle ( Subscription Program & Loyalty Reward ) been struggling with changing from the old app to Appstle. Drew spent almost 2 hours on New year day to sort everything out for me with his patience and promise. Apparently, I end up with my satisfaction, highly recommend from Samadoolcoffee Thailand

Ethnilink

Dec 30, 2025  on Shopify

Service très réactif, m'a permis d'installer l'application en me simplifiant la tache pour que je puisse gagner du temps. Merci à Uri pour son aide

Miss Mary's Mix

Dec 29, 2025  on Shopify

We're still getting the feel for the app and how to use it best, but I am continuously impressed by the Appstle support team. They are extremely quick to reply and do a great job of explaining features, offering suggestions, and talking you through what you'd like to do. GREAT customer service.

Sweet Meadow Knits

Dec 27, 2025  on Shopify

I've been using the Appstle Subscription app for nearly a year now, and have received excellent service. I'm very pleased with the subscription options and highly recommend this product.

Havens Marketplace

Dec 26, 2025  on Shopify

Great experience since joining. Love all the features Appstle Loyalty has to offer. Very easy to set up and all the Success Engineers that assist you are very helpful and very responsive.

Crossroads Coffee Traders

Dec 25, 2025  on Shopify

Drew was incredibly helpful and got my needs taken care of. Even better was he was working on Christmas Day. Great job!

DecafCo

Dec 22, 2025  on Shopify

We've been using Appstle suite for some time now, their subscription app has been the foundation of our store for sometime now and we're incredibly happy with the platform. We added the Loyalty program earlier this year and it's been a fantastic addition for our customer experience, I must say there was a steep learning curve to understand all the rules we needed to apply, but once we got our heads around that it's been fantastic and really helped us with our return customer rates.

DD Music Geek

Dec 20, 2025  on Shopify

I was looking for a replacement loyalty app for my store that works with Shopify POS and saw the great reviews for Appstle and thought I'd take a look. I had a couple of questions, so contacted support and spoke to Uri, who answered my questions and then handled all the point transfers and rules set-ups for me! Great service and very efficient. Thanks again!

Thrivalist

Dec 19, 2025  on Shopify

We’ve also had a great experience with the Appstle Loyalty app. It’s easy to set up, flexible, and integrates very well with the Appstle ecosystem. The biggest highlight, once again, is the support team. They are responsive, knowledgeable, and genuinely committed to helping merchants get the most out of the app. If you’re looking for a solid loyalty solution backed by an excellent support team, Appstle Loyalty is a great choice. Highly recommended!

Dogobons

Dec 18, 2025  on Shopify

The best subscription app. They have better and faster customer service then some much more expensive apps out there. Highly recommended.

Ippum

Dec 17, 2025  on Shopify

My experience has been very smooth and by your unweaving support and patience the process has been easy

mojsoap

Dec 16, 2025  on Shopify

the best app i've used which doesn't empty your pockets for the most basic features - it's AMAZING value for money and extremely easy to use. we've been using it for over a year now and couldn't be more satisfied with the overall interface and customer service.

EMANI

Dec 15, 2025  on Shopify

Phenomenal experience with Appstle's team, super responsive and helped us to improve UXI on our product pages and check out. Highly recommend it.

Piggy Pop

Dec 14, 2025  on Shopify

Very happy with the extent of the configurability with the app. Lots to explore and perfect. The support I needed on getting started was extremely prompt, courteous, and very helpful. Super delighted with support. I'm confident this is going be a win for me and my customers. :)

Tips of Elegance

Dec 13, 2025  on Shopify

The Appstle team delivered true white-glove service from start to finish. Communication was clear, follow-through was consistent, and the dev team ensured everything aligned precisely with my brand vision and storefront experience. I especially appreciated the care taken to test, adjust, and course-correct in real time. It never felt transactional — it felt collaborative. Highly recommend for merchants who value both functionality and aesthetic integrity. • Drew (coordination + communication) • Stefan / Sebastian/Uri/Sah (continuity + execution) • Dev team (implementation + testing)

Black Lavender Co LLC

Dec 13, 2025  on Shopify

Great customer service. I had an issue with emails and they provided a solution to my problem. Such a wonderful team to work with.

FONS - helt essensielt

Dec 13, 2025  on Shopify

Kate helped me with some customization in the backend. Fast, helpful and prescise support from her and the team every time.

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