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Customer reviews: Appstle Loyalty Reward Program

Reviews (568)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

OnceWas

Aug 30, 2025  on Shopify

Customer service has been excellent helping me set up the loyalty app! Thanks Sam & Derek for your help! It was great to have my questions immediately responded to on a Saturday evening. Plus, Derek helped me with my queries on the membership app. Thanks again! :)

Vamp Nail & Beauty

Aug 26, 2025  on Shopify

This app is a great price and the support team especially Uri are very helpful and sorted out my migration very quickly. Definitely recommend this app :)

Calliope Quilts

Aug 26, 2025  on Shopify

Great app with wonderful customer service - always quick to respond! We use several Appstle apps and are always happy with them!

La P'tite Mèche

Aug 22, 2025  on Shopify

Cette application est juste incroyable. Tout est paramétrable et l'équipe du support est toujours là pour vous. Même en version Gratuit il y a énormément de parametrage possible. Une belle découverte !!

Koda & Company

Aug 22, 2025  on Shopify

We've only had this app for a week but it's streamlined process to deliver our customers a variety of rewards has been Amazing. The customer service always responds promptly to walk us through setting up the app and answers our questions while providing video tutorials. We can't recommend them enough!

THE MAD NUTS

Aug 21, 2025  on Shopify

We were looking for a loyalty app for our subscription based business. And we tried this app and very liked the functionality. After using the Appstle subscription app we got the same dedication to the issues we face. Recommended to any business!

Perfectly Natural Soap

Aug 21, 2025  on Shopify

We just migrated from another loyalty system and the team's been super helpful. Very impressed with the customer support & app seems to be working great!

Big Poppa Smokers

Aug 20, 2025  on Shopify

Great app and even better support! The team is super responsive and always willing to help, they even send screen recordings to walk you through fixes. We’ve tried other apps before, but Appstle has been the most reliable and easy to use. Really happy with both the features and the service. Thanks Uri & Appstle!

Alppi Baby

Aug 20, 2025  on Shopify

Had been using Appstle Subscription since day 1! Our store and brand is growing, also started using their loyalty app. Encountered issues, but fixed right away in a breeze from their customer service. Highly recommend!

The Skincare Company

Aug 20, 2025  on Shopify

I have used several Loyalty Rewards apps and this one is the best so far. The options available for the price is second to none and the service is very helpful and efficient. Highly recommend.

Lu.soins

Aug 19, 2025  on Shopify

So far my experience with appstle and the help center team has been amazing. Every agent is very dedicated and available.

Modern Storage Media

Aug 13, 2025  on Shopify

This app is easy to use, looks sharp and the support staff have always been available when we've had questions about the product. We highly recommend getting this app for your subscription management needs!

The Crafts Collective

Aug 11, 2025  on Shopify

Sah really took the time to help me onboard - we wanted to sync previous customer orders and generate loyalty points and he set this up for us perfectly. Great customer service, they really go above and beyond.

MAKEUPMX Distribuidora

Aug 10, 2025  on Shopify

So far I've had an absolutely good experience with their customer service and the app in general. They are great! They've helped me enourmously with ALL my questions! Thank you very much!

Reprise

Aug 08, 2025  on Shopify

Great loyalty program with easy integration with Shopify & Shopify POS. Plus, the support is excellent and always available to help.

Chelle Bloom

Aug 06, 2025  on Shopify

Very smooth sailing thus far as I am just getting started. Customer Support Chat has been very helpful and fast to respond.

BingerLabs.com

Aug 05, 2025  on Shopify

their support is top notch. available 24*7, they don't create tickets unless its really needed, they do the things live on chat. 100% recommended

Katï Coffee

Aug 05, 2025  on Shopify

We just signed up for Appstle Loyalty and could not be happier with the support we've received as we've worked on setting up our system. Besides the fantastic customer support, the app is intuitive and easy to use. It presents a great platform for all our loyalty program needs (mixing between cashback and points as well as a VIP program). We were impressed enough in <12hrs we decided to migrate all of our loyalty programs to Appstle immediately. Only regret is that we didn't do this sooner

Georgie Turner Artist

Aug 05, 2025  on Shopify

So far, so good! Installed the app with ease and have reached out to chat a couple of times to help with set up. Happy with the help so far and how easy it is to integrate into my store.

Cast2Crew

Aug 05, 2025  on Shopify

The Appstle Loyalty Reward Program app is incredibly easy to set-up and manage. The support offered for this app as well as Appstle Memberships has been nothing short of 5 stars.

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