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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (750)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Kirenge Gold LLC

Dec 10, 2025  on Shopify

I’ve been using Appstle Loyalty on my Shopify store for about a year now, and the experience has been solid from day one. The app does exactly what it promises, and when I run into anything unusual, their customer support team is consistently on point. They respond quickly, they’re patient, and they actually resolve issues instead of sending you in circles. Reliability like this makes the subscription side of my store easy to manage and worry-free.

Succly

Dec 09, 2025  on Shopify

Everything Appstle does is absolutely amazing. Their customer service is hands down the best I have ever experienced. They guide you through every possible detail and truly make sure you feel supported the entire way. I had a really hard time deciding who I wanted to trust with my subscriptions, bundles, and loyalty programs, but once I chose Appstle, everything fell perfectly into place. I am beyond glad I went with them. They are truly the best in the business.

Mademoiselle Sunshine

Dec 08, 2025  on Shopify

Excellent customer service. Alan has been a rockstar explaining how to install some features, very responsive. Highly recommend.

NGA - No Girls Allowed

Dec 08, 2025  on Shopify

I've been using Appstle Loyalty app for a little while now, and I love it. I've used other apps, but this one is clearly the best. And their customer service is ON POINT! Great app, people!

Lullaby Lola Baby Sleep Consultant

Dec 07, 2025  on Shopify

Stefan was amazing support and help setting up this app for my business. Excited to use and appreciate the quick and professional help

Axobotanica

Dec 07, 2025  on Shopify

Best loyalty program out there. And the customer support is beyond fantastic. Never a long wait for help and they are always available with thoughtful, easy to follow responses.

Chenin Chenin

Dec 06, 2025  on Shopify

We've been Appstle customers for years and finally took the time to set up their reward program app. Integrates perfectly, we were able to completely design the app to our wishes and are now hoping for many happy customers being able to collect rewards etc. Lovely help also throughout the setting up process, we can highly recommend!

Rush Market

Dec 04, 2025  on Shopify

I can't say enough good things about Appstle - if you're looking for a loyalty app, start here. We have a headless Shopify storefront, and the Appstle team has done a great job with exposing an external API for this Loyalty app that allows us to manage loyalty from our own site and custom UI. This has been an absolute game changer for us. The Appstle support team is always super responsive and knowledgable, and their dev team has already enhanced some APIs to better serve such a unique headless approach. On top of that, the Shopify App itself is very robust and has lots of customization options. I'm confident it will serve any use case we may have very well.

bio-chem

Dec 04, 2025  on Shopify

Die App läuft sehr gut. Wie erwartet von Appstle. :) Wir nutzen ebenfalls die Bundle und Subscription App. Der Support ist immer wieder schnell und lösungsorientiert. Weiter so!

Fit Affinity

Dec 03, 2025  on Shopify

Great experience! And Appstle customer support is awesome and even shared a video tutorial which is very helpful with my Rewards issue. Resolution is quick and polite! Kudos to Appstle and to Derek who assisted me. I highly recommend this APP!!!

Volo Alte

Nov 30, 2025  on Shopify

started using the Appstle loyalty app. I found the onboarding process very easy, and managed to get the functionality on my website quickly and Infront of my customers to start benefiting from day one.

LaRella

Nov 30, 2025  on Shopify

The app is great for my online storefront. The customer service is outstanding - fast, efficient and super helpful. Helped me set up my campaign within minutes. Thank you!

Boutique Mode Italienne

Nov 29, 2025  on Shopify

Great app - easy to install and set up. Had a query and contacted by chat with great service and an immediate response. Derek went out of his way to assist and resolve my issue - good job!

Cozy Cloth Haven LLC

Nov 29, 2025  on Shopify

Adam was excellent he addressed and resolved the issue quickly. Explained what I needed to do and was very patient. Thanks!!!!

Zenimal®

Nov 28, 2025  on Shopify

Customer service is exceptional! There is always someone there to help, no matter what hour it is. Whether providing a Loom video with step-by-step resolution or actually going into our site to fix the issue for us, they do it all. Could not recommend more!

DEKORHEIM

Nov 27, 2025  on Shopify

I needed assistance from the Help Team to solve an issue. The service was very fast in replying and also solved my issue in just a few minutes. I am very satisfied with this App and I recommend it to all.

Wicked Weasel - Turning Heads Since 1994

Nov 25, 2025  on Shopify

Support through the chat has been incredibly fast and helpful. Appstle is highly customisable and fits our rewards program needs perfectly.

Zest Quest Emporium LLC

Nov 25, 2025  on Shopify

Very Helpful in walking me through the process. Even made videos to refer to later. Overall a Great Experience! Highly recommend!

Mr Resin

Nov 25, 2025  on Shopify

Great app, and fantastic team behind it. We have tried a sort of other options, but none as complete and as customizable as this one. And plus it is free ATM, We do strongly recomed it if you are looking into offering bundles

SKIIIN

Nov 22, 2025  on Shopify

Uri was great! so helpful and took the time to understand and assist with my needs for the site! Fast replies and efficiently fixed the issues. Recommend him!

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