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Customer reviews: Appstle Loyalty Reward Program

Reviews (503)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Kira Silas & Co.

Jun 27, 2025  on Shopify

Customer service is unmatched! I needed some help with setting up my program and I was met with clarity and patience. And I received help so quickly!

Cosmeticos24h

Jun 25, 2025  on Shopify

Por el momento es la App más completa que resuelve de forma adecuada los puntos de fidelidad. Hemos cambiado a ella para dar una mejor usabilidad a nuestros clientes. Hasta ahora habíamos usado JOY, pero la experiencia en Carrito y Checkout, no era buena y costaba más de 400€ al mes. Ahora con Appstle Loyalty, gastamos mucho menos y el UX del cliente es mucho mejor. Además el equipo de ingenieros y soporte es muy proactivo a las mejoras que se proponen y hacen modificaciones muy rápidamente. Estamos muy contentos.

Ma Boule De Couches

Jun 22, 2025  on Shopify

Une pépite absolue ! C’est LA meilleure appli de récompenses que j’ai testée, et pourtant j’en ai essayé pas mal. Prix ultra accessible (bien moins cher que les autres), SAV réactif comme jamais : ils répondent en moins d’une minute et règlent tout direct, sans prise de tête. Oui, l’appli n’est pas traduite et j’ai mis deux jours à tout personnaliser… mais franchement, ça en valait chaque seconde : l’immersion est totale pour mes clients. Résultat ? 3 ventes en 4 jours, uniquement grâce à des clients qui sont revenus pour dépenser leurs points. Personnalisation poussée à fond, système de fidélité qui fait vraiment revenir les clients, et une équipe au top. Franchement, foncez les yeux fermés.

Borderline Outdoor

Jun 21, 2025  on Shopify

We’ve been using Appstle together with Shipofy, and the results have been amazing! This powerful combination has significantly improved our customer experience by streamlining our subscription and shipping processes. It solved some key challenges we had, especially around managing recurring orders and ensuring smooth, reliable delivery for our customers. The customer support from both teams is outstanding – incredibly fast, responsive, and professional. They helped us with setup and customization, and their guidance made everything much easier. Highly recommend these apps to any store looking to optimize operations and provide a better experience for their customers!

Nae Nae's

Jun 21, 2025  on Shopify

Uri was my support Rep and he was amazing it actually was very patient and answered all my questions and actually did some custom coding for my widget on the cart page. AWESOME job Love the App.

Aveson

Jun 21, 2025  on Shopify

I've only been using Appstle's apps for a short time, but so far they've delivered on exactly what I need for memberships and rewards for my online store. On top of that, their customer service is on top of their game! Sam and Aiden responded incredibly fast, were very friendly, and got into my store to ensure that things were set up just how I wanted them. A+!

Natural Collective LLC

Jun 20, 2025  on Shopify

Love this app! I've used several other loyalty apps before find this one. I have to say this one is by far the best. The migration from our old app was fast and SO EASY. Setup is simple and straight forward, very intuitive. The customization is almost endless. Their support team answers question promptly and thoroughly. Special thanks to Uri!

Pro Styling UK

Jun 20, 2025  on Shopify

Brilliant app and great help when I have needed support. Waited for only moments and then had an answer and guidance.

Attitudine Bio

Jun 20, 2025  on Shopify

fantastic app, with many possibilities for the loyalty program. I searched a lot before finding the right app, and this is fabulous. Above all they have a support always present and ready to help you with everything.

Feel Fabulous London

Jun 19, 2025  on Shopify

Really impressed with the support from the Appstle team while setting up the app on our Shopify store. They were incredibly helpful, quick to respond, and went above and beyond to make sure everything was working smoothly. Highly recommend!

Dog Mom Lifestyles

Jun 19, 2025  on Shopify

The loyalty program works well and the documentation is really good. But what stands out most with this app is the support. The live chat is right there with the app, and all the support staff respond quickly and thoroughly, often with little looms to help explain further based on your actual set up. I'd highly recommend this app.

Beauty Art Garden

Jun 19, 2025  on Shopify

From the very beginning, the support team has been incredibly responsive and helpful — replies are timely, detailed, and always solution-oriented. One of the best parts is that they even offer multi-language support, not just English, which was a delightful surprise and made communication so much easier. Function-wise, the app is feature-rich, intuitive to use, and reasonably priced. Compared to many other loyalty apps we've tried, Appstle offers a much better value for money. It covers everything we need for our customer rewards program, from tier-based perks to point redemptions, all in one place. Highly recommended for brands looking to grow long-term customer relationships with confidence and ease!

Eladon

Jun 18, 2025  on Shopify

Amazing customer service from the Appstle team! Whenever I have a query or need help to understand something, they have always been quick to respond and give clear instructions. Highly recommend Appstle to all :)

Skinfulness

Jun 18, 2025  on Shopify

We have tried a couple of loyality progams. This is easily the best and most customizable free app. Highly recommend!

YAGA Farms

Jun 17, 2025  on Shopify

Blown Away by the Support & Customization! I had a few questions about the design of my loyalty login page, and within one minute of opening the chat, Taylor was there to help — no waiting days for email responses! Not only did he offer creative input, but he also implemented the custom code for me right on the spot. In less than 15 minutes, I had a beautifully customized page ready to go. I’m genuinely excited to see the results from this app. My only suggestion would be to add a way to verify Instagram and Twitter follows before awarding points — but wow, the customer service is hands-down the best I’ve experienced across any Shopify app. Taylor earned a customer for life. I’m not easily impressed, but this absolutely blew me away. Way to go, Appstle!

The Holistic Ingredient

Jun 17, 2025  on Shopify

Loving Appstle. The service is fantastic - they are really responsive and super helpful making it very easy to better support our customers. Highly recommend.

Satanme

Jun 16, 2025  on Shopify

This App and this company is amazing. The amount of amazing features at a low cost really helps our business grow. Loyalty options are everywhere now and as a business you have to keep up with the times. This Loyalty program is well worth it, it fits perfectly into our store and gives our customers a feeling of being part of our company and being rewarded for it! We had a bunch of questions and needed a little help getting it to fit with our theme but their support fixed it in no time! They are very helpful and polite! Our messages are answered within minutes and the service is friendly and they are very efficient! I cannot recommend this app more!

Vita Living

Jun 11, 2025  on Shopify

We’ve had a great experience getting started with this loyalty app. The onboarding process was seamless from start to finish. The support team, especially Uri, was incredibly attentive, quick to respond, thorough in their explanations, and proactive in helping us tailor the setup to fit our needs. I highly recommend Appstle!

Mad Micas

Jun 11, 2025  on Shopify

We have not gone live yet, but so far support has been outstanding, addressing every question I had clearly and promptly. The app is also REALLY deep with a ton of variables available to customize it the way I want to. We'll be moving ahead with Appstl - great flexibility, reasonable pricing and great support... sign us up.

Himoriwabi Couture

Jun 11, 2025  on Shopify

I've used Appstle on other stores as well. Interface is user friendly, and support is strong. Recommended

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