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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (856)

Overall rating
5

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Linda Johansen Skincare

Feb 02, 2026  on Shopify

Very easy to set up, easy to connect Apps together. We use Appstle bundle, Supsription and Loyalty. They all work seamlessly together. Excellent customer support, very helpful and their respond is super-fast.

killsblackmould

Jan 31, 2026  on Shopify

The app is comprehensive and I found getting all the various bits and pieces right suitably complex, thankfully I had Taylor, Stefan & Sam who were patient and fast to help me understand.

My Urban Toddler Kid's Clothing

Jan 29, 2026  on Shopify

This was an awesome experience. I manage my website - I am a store owner and not a web developer so the help that I received to customize my loyalty program for my desktop users and mobile users was perfect. We were able to set up by chat within 30 min. I am very happy with this!! Highly recommend this app.

Opal & Joy

Jan 28, 2026  on Shopify

This is a really great product, but what really sets it apart is the customer service. The team are always available to help when I have a question or to help me make updates. They are always so helpful, friendly, and easy to deal with. 10/10 totally recommend. You won't regret adding this app to your store.

Adamas Nutrition

Jan 28, 2026  on Shopify

Just installed the app and so far so good! I had a few challenges (user error) and their support team responded extremely fast and was able to help me out. The app thus far seems great! Would recommend!

Dazzling Delights

Jan 28, 2026  on Shopify

Absolutely exceptional app, and the nest customer service I have received from any app developers. Instantly available to assist with any query. The app itself has everything you need to develop your loyalty program and get customers coming back for more. Highly recommended!

Alfreo Caffé

Jan 28, 2026  on Shopify

Great support team, they solved all the problems fast and responded to our questions with patience and kindness. Our store, Alfreo Caffe, uses their applications and everything was ok

The Refill Shoppe

Jan 27, 2026  on Shopify

We're so impressed with Appstle, they migrated our loyalty data and made sure everything was set up properly in such a short time. We also like that we can customize pretty much everything. HIghly recommend them for app quality and amazing support.

My Destiny

Jan 26, 2026  on Shopify

I have worked with Appstle and many other merchants related to our Shopify platform for multiple years now. I have always had solid and consistent support from Appstle and they are really one of my favorite teams to work with. Max does a phenomenal job of responding and explaining how to resolve issues and then goes above and beyond to help you. I can't recommend Appstle enough. Indeed, I have recommended them in many cases to other business owners in my network.

HolyShapeua

Jan 26, 2026  on Shopify

they are veryyyyy helpful, they do a lot of things by themselves by coding, whne asking for feature! thank you so much!

SHIFAA NUTRITION

Jan 22, 2026  on Shopify

One of the most configurable loyalty and rewards apps available for Shopify. After making the switch from another app I am more than satisfied. High recommend to anyone looking for a rewards app or wanting to make a switch.

Crown Curly

Jan 20, 2026  on Shopify

Thank you for the set up, wow what service! I mean I totally left it to him and he did a rocking set up. much appreciated Richard!

PAWsitively Organic Dog Bakery

Jan 20, 2026  on Shopify

I was nervous and clueless about setting this up. I reached out to support and asked for a video or anything. Drew, the tech, said, "No need to worry at all—I’m here to help," and he set up everything for me. What a relief, and the customer service was amazing. He was kind, thoughtful, and professional. I highly recommend this company.

RetroJakesOnline

Jan 20, 2026  on Shopify

It works great! Setup was a breeze, and chatting with support couldn't have been faster or easier. 10/10, would recommend!

GoBiotix

Jan 20, 2026  on Shopify

The Appstle support team has been a huge help getting everything set up correctly. They’re responsive, knowledgeable, and walked me through customizations to make the loyalty program fit our store’s needs instead of a one-size-fits-all setup. Solid app backed by genuinely helpful support.

Cenizas de Papel Bookstore

Jan 20, 2026  on Shopify

It was an exceptional experience. Even though English is not my first language, the representative went above and beyond to help me. Honestly, I was feeling insecure about the app at first, but after the way Yatz treated me, I truly believe it’s completely worth it and I’ll probably upgrade my plan. Yatz gave me confidence in the service, resolved my issue very quickly, and was also extremely kind. These days, it’s surprising to find such great customer service, especially when a chat is so impersonal this interaction feels so personal and genuine. Thank you to Yatz for the incredible service, and I truly hope their work is being valued.

Bix Hydration

Jan 19, 2026  on Shopify

Only just started using the app, but so far no issues, and the team have been very quick with responses and resolutions to any queries we had. Keen to see how it holds up!

Entera Skincare

Jan 19, 2026  on Shopify

Devin was extremely quick to help us with some key issues regarding subscription pricing. This has been one of the most pleasant and quickly resolved support experiences I've had in recent memory. Kudos to the team for the support and care!!

ZoraiDivine

Jan 16, 2026  on Shopify

I love using this app & my customers love the fact that they earn points for every dollar they spend. I had one little issue that was my fault & when I contacted the team Drew was amazing, very professional & quick to answer & fix my problems. I highly recomment

CMRR Music Publishing

Jan 15, 2026  on Shopify

Thank you very much, the experience has been very good with the first application Appstle℠ Bundles. Your team is very responsive, and I hope that this new feature will also yield good results :)

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