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Customer reviews: Appstle Loyalty Reward Program

Reviews (528)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Little Gems Jewels

Jul 29, 2025  on Shopify

This app is so much better than previous loyalty apps I have tried. It is easy to set up and use and has more functionality in the free version than others. The paid versions are such a reasonable price too that I am sure I will upgrade in the future when I want to offer more to my customers. Customer support is fantastic! I got in touch on the chat about migrating my customers over from my previous app and Sah sorted this out really quickly, staying on the chat with me to make sure everything was all working for me. I would highly recommend the Appstle loyalty app and know that my customers will love all the little extras that it will bring them. Thanks so much!

Karine Kazarian

Jul 29, 2025  on Shopify

This app is incredible. It's the best app I've found for point based rewards. The team is extremely helpful as well. 5 stars!

Koffiepiraat

Jul 26, 2025  on Shopify

The app is doing what we need it to. Provide our loyal clients with free perks. Also the service is great. Even on Saturdays! Kate was super helpful. She answeredall my questons and even offered some suggestions ot improve the customer experience that I had not thoughtof. Thanks Kate

Toronto Pets

Jul 25, 2025  on Shopify

Incredible app with robust features and on-demand customer service. Really helpful and dedicated team.

Panthera Styles

Jul 25, 2025  on Shopify

Great customer support,very responsive and helpful! One of the best reward system apps available on the Shopify store. Highly recommended!

SpadezStore

Jul 24, 2025  on Shopify

The Appstle Loyalty Reward Program is a seamless game changer for SMB's and Enterprise based businesses. This app has helped us offer our customers points for purchases, signing up and so much more, which helps build traffic and promote growth. We recommend using this for any business looking for a rewards/loyalty program for their customers!

Vapes4you

Jul 21, 2025  on Shopify

Great app, works as described. The support is really helpful and responds in no-time. Would recommend this app!

DOGS-HEART

Jul 20, 2025  on Shopify

Der Support ist der Hammer! Super schnell, super kompetent! Kein Warten auf Antwort, ich kann sofort weiterarbeiten, ohne Verzögerung in meinem Prozess. Ich bin begeistert! Sowohl für Loyalty, als auch für Subscription App. Auch das Setup ist übersichtlich und (mithilfe von KI als Sparringspartner ;-)) schnell aufgesetzt.

Brick Box Natural Soap Company

Jul 18, 2025  on Shopify

Excellent customer service. Quick and effective. Highly recommend this app for loyalty and subscriptions.

Stark Skincare

Jul 17, 2025  on Shopify

So far so great! I'm just starting to migrate over from Yotpo Loyalty, but my first impressions of Appstle have been excellent. Help with migration from Adrian was immediate and and executed without a hitch. I'm excited to set up this new rewards program!

Zephyrs Fleet Pro

Jul 16, 2025  on Shopify

Ajlal was absolutely incredible, his speed and know where to go efficiency is exactly what a successful corporation needs in order to continue being succesfull! Loved seeing his tactical efficiency Great Job Good sir!

The Parallax Company

Jul 15, 2025  on Shopify

Switched over to Appstle recently, and so far it's been really intuitive and efficient for starting a rewards program!

KURE LTD

Jul 14, 2025  on Shopify

Incredible App & Even Better Support We’ve been using Appstle Loyalty for a while now and honestly, the experience has been flawless. The features are super flexible, and it integrates seamlessly into our store, but the real standout is the support. Every time we’ve had a question or needed help, their team has responded almost instantly with clear answers and real solutions. They don’t just point you to a help doc - they actually help. It’s rare to find an app that’s this powerful and this supported. Would highly recommend it to any store looking to build loyalty and reward customers properly. 10/10.

MP Gymnastics

Jul 11, 2025  on Shopify

This app is fantastic! It allows you to add value for your customers with just one click. It’s easy to set up and offers a wide range of design options. The only downside is the translation feature when managing a bilingual website—but there are other apps available to help with that. Support is also excellent—efficient, responsive, and always ready with a solution.

Sweet Pea's

Jul 11, 2025  on Shopify

This app came recommended by a fellow retail entrepeneur. I shifted from Lightspeed/TouchBistro (DON'T EVER SIGN ON WITH THEM) and Square so I figured I would have some challenges migrating my customer base and their points. Sure enough, I had several challenges over the first month and I was super concerned about losing my amazing customers. I am happy to say that Appstle stuck with me every step of the way. I asked for a lot of help over the chat and they were quick/responsive/helpful. They got me to the right person, URI, to help with my tricky situation. I checked out a lot of different loyalty program apps and this one gave me everything I needed, along with excellent support, and an extremely reasonable cost. Switching to Shopify has felt super scary, but finding a team of experts who could assist me in the migration is the only thing that made it work for me. Appstle, has a great team of experts, an app that covers every single detail, and a price point that cannot be beat.

Technotape

Jul 11, 2025  on Shopify

We use Appstle Loyalty for our B2B webshop and it works well for our needs. The support team is quick, friendly, and really helped us solve a technical issue with hiding the loyalty widget for certain customers. Communication was clear and solution-focused. Highly recommended for anyone looking for a reliable loyalty app with great support.

Flax + Beets

Jul 09, 2025  on Shopify

Ajlal is very good at helping us. He walked us through the features and guide as thoroughly. He makes us understood the feature and make necessary changes.

The Refined Home

Jul 08, 2025  on Shopify

Honestly one of the best apps if your membership system is complex. That alongside the points system. Wow Mind blown. The way all the app all simultaneously work together The Membership, Loyalty and even bundles. 10/10 Would recommend

KaseMe

Jul 08, 2025  on Shopify

Fastest response I ever had in 9 years. I only needed to clarify my issue once and my problem was solved. Thanks Uri!

Plenty Wellness

Jul 07, 2025  on Shopify

Just started using it, but so far, its easy to use and should bring great value to my ecommerce site.

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