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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (650)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

Stiles Supply Co.

Oct 31, 2025  on Shopify

Derek assisted me with a question I had during set up very quickly. Screen recorded a video with instructions to walk through and got me going. Already loving this app and the support they provide.

Bobbos Catering & Events

Oct 30, 2025  on Shopify

The app is incredibly functional and comes with all the features you could ever need. I’ve never had any major issues using it — and that’s even without being on their most expensive plan. It really shows how well-built the entire platform is, from the front end to the back end. On top of that, the team behind it is outstanding — always available, helpful, and clear with their guidance and fixes. They’re patient, professional, and genuinely kind. My most recent interaction with one of their engineers, Alan, perfectly reflects all of this. Appstle truly deserves 10 stars, not just 5.

Livraria Calo no Dedo

Oct 29, 2025  on Shopify

The application is quite comprehensive. I highly recommend it! Overall, the app's support is very dedicated (I have to thank Derek for all the support he has given us so far) and I really appreciate that.

Plötubúðin.is

Oct 28, 2025  on Shopify

Great app and the customer service is top notch! Very nice team that reply fast and helped a lot with getting started. Highly recommended!

Xheight Zone

Oct 27, 2025  on Shopify

It was very nice. we've been dealing with a previous company before and it took most of our time but didnt get the result we're looking for. Appstle on the other hand is user friendly and cost efficient not to mention that there is no need for us to integrate our customer list on the app as it is automatically populated from our shopify store. I also appreciate the videos/ tutorials provided to help us get started. it is also easy to reach customer support for assistance/ questions regarding the app.

Wools Direct

Oct 27, 2025  on Shopify

Support were really responsive and resolved my issue quickly. App works well, and support is excellent - highly recommended!

FroGames

Oct 26, 2025  on Shopify

An amazing program! The support team is available 24/7 and has helped me solve every question I had. Truly outstanding assistance — absolutely recommended!

Carema Boutique

Oct 26, 2025  on Shopify

Excellent team work, fast service, super recommend for any of the services they provide. Great job team ..

American Farm and Home

Oct 25, 2025  on Shopify

Started using both the loyalty app and their subscription app recently. Great service! Always there to help with tech support. Responds extremely fast.

Wide Open Brew

Oct 23, 2025  on Shopify

No matter what issue I ran into with the app, the support team was quick to respond and got everything running smoothly. Their communication was excellent — highly recommend!

CloudyTree Tea

Oct 23, 2025  on Shopify

I've had a great experience using Appstle Loyalty so far. The app is powerful yet easy to set up, and it really helps improve customer engagement through the loyalty system. Special thanks to Taylor from the support team — super patient and responsive, helped me solve my issue quickly and even customized a solution for mobile! Highly recommend this app to any Shopify store looking to build customer loyalty.

Britt Sisseck

Oct 22, 2025  on Shopify

Exceptional assistance from a team that works around the clock to help. We have yet to begin the program, but so far the integration has been seamless with the help of their team. If you have specific design requirements like our brand, its a bit of work to get it all together with their assistance but well worth the effort.

Nihilo Audio

Oct 21, 2025  on Shopify

Awesome support team, very robust features for loyalty. Fantastic pricing. Can't recommend this enough.

VRAI cosmetics

Oct 17, 2025  on Shopify

I could NOT be happier with this program. The service is 100% and they are always so fast to respond, help, and even recommend ways to enhance my site. They go WAY above and beyond!

The Ab Chick

Oct 16, 2025  on Shopify

Excellent customer service. I thought the app was glitching, and it was not! It was something I changed. The customer service team helped me fix it, was very friendly, and understanding. Got everything fixed and offered a lot of help I didn't even ask for like extra CSS coding and other things. Highly recommend for their customer service, as the app itself can be confusing, but easy once you get the help to understand how it works. Thanks Brooks!

The Zero Proof

Oct 16, 2025  on Shopify

Uri was very helpful in helping us migrate from another service and getting everything setup. Support is always quick to respond and continues to work on any issues until they are solved.

Eahora DiRally

Oct 16, 2025  on Shopify

It offers such a wide range of features and customization option, which really helps us tailor everything to our brand’s personality. By the way, the customer support team is also incredible. Highly recommend!

Aurganics

Oct 15, 2025  on Shopify

Above and beyond 24/7 service. I had an issue that was quickly taken care off and was even accomadated to my specific needs.

Treatly Subscriptions

Oct 14, 2025  on Shopify

It's a great app which has really helped out business but the best thing about it is the customer service. super responsive and helpful. Special shout out to Brooks for the help today- thank you :)

Splendor Beauty Emporium

Oct 14, 2025  on Shopify

This is a great platform! I highly recommend and suggest for any business. Uri is an awesome resource and so helpful. He really knows his stuff and willing to help you in anyway!

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