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Customer reviews: Appstle Loyalty Reward Program

Develop by Shopify

Reviews (702)

Overall rating
4.9

What Merchants Think

Merchants generally have a very positive view of "Appstle℠ Loyalty & Rewards," praising both its comprehensive features and outstanding customer support. Many users highlight the app's ability to integrate smoothly with their existing Shopify stores and its flexibility in customizing loyalty programs. The support team receives consistent praise for being responsive and helpful, often going above and beyond to assist users with any queries or issues.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive features for managing loyalty programs, including customizable options.
  • Cost-effective, offering excellent value for the price.
  • Seamless integration with Shopify and other Appstle products.
  • User-friendly interface that allows for easy setup and management of loyalty programs.

Common Concerns

  • Some users find the app complex and time-consuming to learn.
  • Navigational and customization options require guidance for less tech-savvy users.
  • Lack of some advanced features like automated discounts for VIPs and certain tiers renewal options.
  • Occasional issues with email template customization and integration features.

Final Thoughts

Overall, "Appstle℠ Loyalty & Rewards" receives high marks from merchants for its rich feature set and exceptional customer service. While there are some areas for improvement, particularly related to learning curve and certain feature enhancements, the overall consensus is that the app provides excellent value and support for businesses looking to grow customer loyalty and engagement.

PP-Berlin

Nov 19, 2025  on Shopify

We've had an excellent experience with Appstle. There are many useful features and functions, and I really appreciate the feature-request option because it shows that they listen to their customers. The support is always quick and helpful, and the entire app is a real benefit to our business.

LifeUnlocked

Nov 19, 2025  on Shopify

From all options, I chose this app. The app is great, offering everything you need for loyalty and referrals together, and the support is just awesome. There is plenty of customization possibilities, sometimes on CSS level to reach the visual and style we needed and without support it would be super complicated to achieve it. The only thing I would improve is the way it's implemented. Although it flexible, the loyalty program and dashboard are pre-built pages you have to use. Still, it would be better if everything was a widget I could use on any page and customize it based on my needs.

Cheef Botanicals

Nov 18, 2025  on Shopify

Great functionality and ease of use, and the other apps offered compliment each other nicely for my stores! Fast responses too

Beaming Baby

Nov 17, 2025  on Shopify

Fantastic app with all the features we need and a smooth, reliable performance. What really makes it stand out is the exceptional customer support — super fast, friendly, and always ready to help with clear guidance or even custom fixes when needed. We’ve never faced any major issues, and the team consistently responds within minutes. Truly a well-built platform backed by an outstanding support team. Highly recommended!

Hokuto Fantasy

Nov 16, 2025  on Shopify

Appstle team is excellent. It helped me resolve many setup issues, and I’m very happy to recommend it. The app fully supports my intended purpose, and I’m looking forward to seeing it contribute to the growth of my shop!

Timeless Beauty Secrets

Nov 14, 2025  on Shopify

Appstle Loyalty is great, really fast to fix any problem I have. Like, I message them and bam, they're already working on it quick. Support team super friendly but sometimes app little confusing, but they help a lot and even do custom fixes for me. Quick replies anytime I need, so no stress at all. Definitely worth using if you want fast help and good loyalty features.

Broken horn

Nov 14, 2025  on Shopify

Great Customer Service. Super responsive and helpful. App works great. So far has been a great experance. They assit you with set up and answer all questions

Snout and Shell

Nov 14, 2025  on Shopify

Great experience with Appstle so far. Their team helped me set up my subscription options and answered every question I had along the way. Support is fast and genuinely human—no canned bot responses, just real people who know what they’re doing. I’m really impressed with how responsive and helpful they’ve been.

Hello Wellness

Nov 13, 2025  on Shopify

Great customer support with with Sam. I'm migrating from another tool and I'm very please with all the features the app has to offer.

LifeUnlocked

Nov 13, 2025  on Shopify

From all options, I chose this app. The app is great, offering everything you need for loyalty and referrals together, and the support is awesome. The only thing I would improve is the way it's implemented. Although it offers a lot of customization possibilities, the loyalty program and dashboard are pre-built pages you have to use. Still, it would be better if everything was a widget I could use on any page I need and customize it based on my needs.

Wild Beauty

Nov 12, 2025  on Shopify

Support was amazing, having chat at your fingertips that is saved in the chat box is excellent. They go out of their way to help and offer assistance, as well as affordable options for small business that still offers the functionality for our customers. This team is amazing!

LorenZone

Nov 12, 2025  on Shopify

Excellent support and setup experience! The Appstle Loyalty team (especially Uri) was super helpful and responsive. The migration from Smile.io went perfectly, and the app is very complete and easy to customize. Totally recommend it!

greenteahawaii.com

Nov 11, 2025  on Shopify

Jackson helped me understand how to support our customers use of the rewards program. Appreciated the loom too!

M&S Meats Montana

Nov 11, 2025  on Shopify

the appstle loyalty team is super helpful when you have a question or concern. Never have to wait long for a response or answer.

évolis® USA

Nov 11, 2025  on Shopify

Uri was helpful and quick in resolving my questions about the app. As always it is very easy to get support from Appstle's team.

Dorothy's Pearl

Nov 07, 2025  on Shopify

The stars are based on customer service as I haven't used the app and was trying to figure some things out. But customer service alone was superb. I had the pleasure of speaking with Jackson not only was he quick with his responses but he was extremely patient.

Isabella MG & Co.

Nov 07, 2025  on Shopify

Alan is literally the best ever. He helped me with every single thing I needed for as long as I needed. Forever grateful

Power Kitchen

Nov 06, 2025  on Shopify

I used to use Rise, which I considered the best Loyalty app on the market. But after two months with Appstle Loyalty, Rise feels far behind. Appstle Loyalty is, without a doubt, the best Loyalty app available today.

Naturesaudé

Nov 06, 2025  on Shopify

App semplice da usare, il servizio clienti ottimo sono disponibili e risolvono in maniera celere qualsiasi problematica, consigliata!

www.PickleballNVZ.com

Nov 05, 2025  on Shopify

These people are awesome, quick to respond, excellent customer service, so glad I choose them for our loyalty reward app. Thank you!

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