Customer reviews: Appointment Booking — Bookeasy

<h3>What Merchants Think</h3> <p>Merchants generally find "Appointment Booking — Bookeasy" to be a useful and efficient tool for managing bookings and appointments through their e-commerce platforms. Many have praised its functionality and seamless integration with various systems like Google Calendar. The app is noted for being particularly beneficial to businesses that depend on scheduling services. Enthusiastic reviews often highlight exemplary customer service as a significant contributor to their positive experience.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer service with quick responses and effective problem-solving.</li> <li>User-friendly and easy to navigate interface.</li> <li>Customizable features that cater to individual business needs.</li> <li>Seamless integration with Google Calendar and other platforms.</li> <li>Free to use, offering functionalities similar to paid competitors.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some merchants encountered issues with app stability and critical feature gaps for specific business models.</li> <li>A few users reported challenges in setting up the application due to layout complexities.</li> <li>Lack of live chat support in some instances, leading to delayed issue resolution through email.</li> <li>Negative experiences with harassment after leaving critical reviews were mentioned.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Appointment Booking — Bookeasy" receives positive feedback for its practical features and stellar customer service, making it a valuable tool for businesses requiring appointment scheduling capabilities. While excellent for many merchants, potential users should be aware of some reported limitations and occasional challenges with setup and support response times. With its broad functionality and free access, it stands as a competitive option in the market.</p>

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Reviews (328)

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What Merchants Think

Merchants generally find "Appointment Booking — Bookeasy" to be a useful and efficient tool for managing bookings and appointments through their e-commerce platforms. Many have praised its functionality and seamless integration with various systems like Google Calendar. The app is noted for being particularly beneficial to businesses that depend on scheduling services. Enthusiastic reviews often highlight exemplary customer service as a significant contributor to their positive experience.

Key Strengths

Exceptional customer service with quick responses and effective problem-solving.
User-friendly and easy to navigate interface.
Customizable features that cater to individual business needs.
Seamless integration with Google Calendar and other platforms.
Free to use, offering functionalities similar to paid competitors.

Common Concerns

Some merchants encountered issues with app stability and critical feature gaps for specific business models.
A few users reported challenges in setting up the application due to layout complexities.
Lack of live chat support in some instances, leading to delayed issue resolution through email.
Negative experiences with harassment after leaving critical reviews were mentioned.

Final Thoughts

Overall, "Appointment Booking — Bookeasy" receives positive feedback for its practical features and stellar customer service, making it a valuable tool for businesses requiring appointment scheduling capabilities. While excellent for many merchants, potential users should be aware of some reported limitations and occasional challenges with setup and support response times. With its broad functionality and free access, it stands as a competitive option in the market.

Love From Ireland

Mar 26, 2025 on Shopify

I have not found this the most intuitive app, but any issues I have had have been dealt really quickly and satisfactorily by the excellent help desk team.

éloène

Mar 24, 2025 on Shopify

Une application très complète qui permet beaucoup de choses. Le chat est très réactif et j'obtiens de l'aide très précieuse à chaque fois. Un pur bonheur ! Merci à Vinduja et Febin de m'avoir aidée à débloquer la situation. Vos êtes mes sauveurs . Franchement n'hésitez pas, cette application vaut le détour !

Agata Karwowska

Mar 21, 2025 on Shopify

Really clean and concise layout, easy to navigate and customise. Very professional and helpful support team, thank you!

Apothe-Queen

Mar 20, 2025 on Shopify

Febin was friendly, knowledgable, and got me what I needed to get back up and running! Thank you, Febin!

SYER POWERSPORTS

Mar 14, 2025 on Shopify

Kavishan was very helpful. He explained each step to me and helped with a few cosmetic adjustments for our website. 5 Stars!

We Herbal | Honest Ayurveda

Mar 11, 2025 on Shopify

Bookeasy is a very good app and easy to install. And also Rahul help us a lot to integrate the theme. Thank you

Holl & Stone

Mar 05, 2025 on Shopify

Rahul was unbelievably helpful -- within minutes he showed me how to set up my appointments and address all of my concerns. One of the most helpful support individuals I have ever worked with - thank you!

The Shropshire Distillery

Mar 05, 2025 on Shopify

great app and great support - always on hand to assist and support any issues you have. offering guidance and advice. they even take on board your views and suggestions for updates and changes . We use this app for booking our experiences . simple and easy to use

You Got Moves

Mar 04, 2025 on Shopify

better than most paid services and top-notch customer service. Febin was awesome when I had to call for assistance.

Blackstone River Glass Center

Feb 27, 2025 on Shopify

Had a meeting with Febin this morning to discuss an implementation issue. Febin was very helpful and solved the issue quickly. Thank you!

Tennis Lab

Feb 20, 2025 on Shopify

This app is great, it works perfectly for our store and the customer service team was incredibly helpful and solved my questions quickly. Thank you Rahul for your great work!

CHAPTER 4 | FINE + RARE

Feb 19, 2025 on Shopify

I added Bookeasy to our website with the intention to replace existing appointment booking. Integration and configuration instructions were very easy to follow and all the functionality we desired are implemented. Sudhan in Customer Technical Assistance was very efficient in solving a minor issue I was having regarding template html coding regarding an non-required "add to cart" button. Sudhan solved the matter in minutes. I'm looking forward to Bookeasy and we are now looking at other Logbse apps for a uniform customer experience across our platform.

Rudaba Bridal

Feb 18, 2025 on Shopify

Amazing app and their customer support is fab, I was facing an issue a person named Kavishan help me from beginning till end with proper guidance I really appreciate that customer support guy

Nudge Cycling

Feb 15, 2025 on Shopify

It is a great company, and everything works well! If you have any questions, they are happy to think along with you and provide excellent support. Febin was helpful and always willing to assist.

Everise Dance Shoes

Feb 10, 2025 on Shopify

I recently installed the Bookeasy app for my Shopify store and ran into an issue with hiding the 'Add to Cart' button. I reached out to their support team, and they responded quickly, resolving my issue in no time. Now, the booking app works exactly as I intended! Excellent customer service and a seamless experience. I highly recommend Bookeasy to anyone needing a reliable booking solution!

That Detail Shop

Feb 10, 2025 on Shopify

Update: I have received multiple harassing emails from this company demanding I take down my honest review. Rahul Pradeev ([email protected]) was the person that threatened me today. He said the following "If this matter is not resolved promptly, we will be left with no choice but to take further action against misleading and defamatory reviews. We urge you to reconsider your review and respond to us so that we can address any genuine concerns professionally. This will be our final attempt to reach out before proceeding with the necessary actions." Original TRUTHFUL REVIEW: I tried so hard to like this app. But at the end of the day, it just lacks critical features for a service based business. So I have to move on. I hate it but enough is enough.

ROLL THERAPY

Feb 01, 2025 on Shopify

Vinduja was amazing to help me with my query and solve my problems with the app. Would recommend this extension/app

Blomens Online

Jan 28, 2025 on Shopify

Good and fast customer support (today with Rahul). I really like the app. Not everything is self-explanatory. But with the support team I always find a good way to solve the issues. By the way: we you use it for a rental business.

Poème

Jan 27, 2025 on Shopify

Febin has been very helpful and patient in helping me solve my problems with the application. Professional

21stCenturyMarketing

Jan 23, 2025 on Shopify

Thanks Rahul for solving 90% of my troubles in just one call and looking forward to the next for the remaining 10% :-)!