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Customer reviews: Appointment Booking App Apntly

Develop by Appointly

Reviews (1,160)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

305 Miami Tours

Mar 20, 2025  on Shopify

A very useful app that meets many requirements, something that many other apps in the same category don’t even come close to achieving. 10/10

Wild Sage Wool

Mar 19, 2025  on Shopify

Easy set up and customer service was amazing to update colors to match our brand! Would definitely recommend!

Dr. Catherine Casey

Mar 18, 2025  on Shopify

This App and Sam (who's the person behind it) it's just amazing!!! I've tried several booking systems and nothing worked as good as this one, and the customer service is beyond superb! quick responses, even faster solutions, I'm so happy to share my experience and I Think everyone should try it as well!!

MariaPelton

Mar 17, 2025  on Shopify

Apntly Appointment Booking App is an excellent app to use for managing booking appointment through my website. Ive found this app very flexible and intuitive to use. As well as great support from Sam at Appointly.

LA PIEL DEL CIELO

Mar 17, 2025  on Shopify

An excellent application, seamlessly integrates with your store, and allows you to configure even the smallest details. Truly very useful, especially when you need support, which is always available to help set everything up correctly.

Daily Developer

Mar 17, 2025  on Shopify

Love the app so far it has great variety for lots of different scheduling situations. Also the support - Sam has been great helped me a lot!

CleaningPal

Mar 17, 2025  on Shopify

This app is exactly what I wanted and they were incredibly fast in accommodating my personalizations through the chat! Really appreciate it!

EMPOWERING ME

Mar 15, 2025  on Shopify

I've found this app a really great fit for my booking requirements. I need to be able to book slots for tutors who control their own calendars, bot 1-to-1 and 1-to-many group sessions. The functionality allows me to do so easily. The backup support is also great if I do have an issue or need to make a change. I'd highly recommend.

Ángeles Holísticos

Mar 12, 2025  on Shopify

Es muy facil de agregar a mi tienda de shopify, la asistencia es rapida y concreta perfecta para lo que buscas en una web de citas.

Market Square Jewelers

Mar 11, 2025  on Shopify

Sam has been super helpful in building out this app to meet the unique needs of my business, including design changes, eliminating spam appointments, etc. He is super responsive and cares about the customers using the app. Appreciate you so much, Sam!

Ayten Gasson

Mar 06, 2025  on Shopify

Amazing customer service and the app is very easy to use! All questions have been answered quickly and professionally. 5-star service!

Atelier Body-pArts

Mar 05, 2025  on Shopify

The app is intended to help me better coordinate the service appointments for my studio. The customer support is very fast and really friendly. The app is easy to install and set up, even without prior knowledge.

Cycle & Coffee

Mar 05, 2025  on Shopify

Great app for booking appointments, reasonable pricing, and helpful customer support from Sam. Thanks for making this!

Great Blue Heron Furniture

Mar 04, 2025  on Shopify

App is very easy to integrate and works great for our needs to book appointments for customers to our showrooms. The cost is very affordable, and the support is excellent too if you ever need assistance with how to make a field required, or any other request, they helped us within a couple minutes. Would highly recommend to anyone needing a booking appointment app for shopify.

Tarcis Fenech

Mar 04, 2025  on Shopify

This is by far the best customer service I have had on any shopify app. Sam is incredibly helpful. The app itself is intuitive and well designed, with clever and useful features. Would recommend to try this app to anyone.

Star Therap-ease

Mar 01, 2025  on Shopify

Founder has been more than helpful above and beyond on chat questions ! this does everything the more expensive apps do and more for a smidge of the price! Seriously don;t over look this app its fab and now going to be easier than ever to welcome my clients back after 5 years to a sole trade beauty n holistic business and no selling bach flowers on zoom too - to intergrate with ZOOM AND GOOGLE CALENDAR! and direct them to booking all in one place. can select physical products included in schedule times too and appointments in 5/10/15 min starting blocks and also saying to have a breather either side of appointments too!

COASTAL980

Feb 28, 2025  on Shopify

Seamless integration into my Shopify online storefront. Support is very helpful and responsive, even helped with a few custom changes I needed to make this app work for my specific implementation. While we have only been using this a few weeks, our customer response has been great.

Phoenix & Dragon Bookstore

Feb 27, 2025  on Shopify

Does exactly what I need for our store! Support was very helpful and quick to respond. Will be using the app for our store's service bookings.

Cunningham Jewellers

Feb 26, 2025  on Shopify

Easy to set up, user friendly, professional looking on our website. Highly recommend for any business

DTT by L. Green

Feb 25, 2025  on Shopify

My experience has been wonderful! Very easy to setup and is very user friendly. I needed technical assistance for a special request and Sam was the BEST! I am excited to use this app to grow my business. So if you are reading this and are thinking about installing this app......DO IT!

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