Apntly Appointment Booking App logo

Customer reviews: Apntly Appointment Booking App

Develop by Appointly

Reviews (1,342)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

YoggieBear

Oct 23, 2024  on Shopify

It was really easy to set up and get working, and when we had questions, Sam responded at 3am his time; now, that's customer care at its best! Looking forward to using the app for our beauty salon bookings

Billy Howe

Oct 20, 2024  on Shopify

Excellent customer service. Practical to set up, and more affordable than other comparable options as a ...

Anglian Aesthetics

Oct 20, 2024  on Shopify

very easy to install, customer support very helpful and prompt. Have just started using and very impressed so far... watch this space!

Auliviha

Oct 20, 2024  on Shopify

Great customer service. Possibility to modify appointements, receive deposits and custom a lot of things !

Phone Fact

Oct 19, 2024  on Shopify

I have been using Apntly for 7 months to give visitors the options to book service appointments directly from the website. The app works great, it gives schedule options based on the settings that I determined and captures payment in a seamless process. The developers are super responsive and provided me with immediate service each time I requested support allowing me to be live with new products in no time. Highly recommend the app and developers.

Sports Nutrition By Max Muscle

Oct 19, 2024  on Shopify

Sam the owner was great! Helped me with my setup questions and ensured everything was working properly before We got off the chat. Give the app a try, you'll be happy you did.

Lily's Baths and Biscuits

Oct 18, 2024  on Shopify

I have just installed and configured the Apntly app and have found it very user friendly. I've had a few questions answered by using the chat feature successfully. I highly recommend this app!

Serendipitous Expressions

Oct 17, 2024  on Shopify

UNFORTUNATELY, this app lacks where most other apps help. I don’t understand why there are so many 5 star reviews, other than the owner BEGGING people to post reviews after using it for one day. I was unable to copy all integrations into multiple services, you can only add one service at a time, you don’t really get a lot of statistics (how many people viewed the calendar, etc.), there were bugs in the timing, and I had to set up MULTIPLE team profiles in order to make my schedule WORK FOR ME! (I’m a one man band, too!) What I did like? I did appreciate the style and the layout on my site in general, though there wasn’t really a difference in “color” selection that I HAD TRIED TO SELECT! It was a bit of an annoyance, as it didn’t match my site and stuck out like a sore thumb…. So, still a negative in the positive.

Theros Shop

Oct 16, 2024  on Shopify

Setting up the app is very intuitive and quick. All the important functions are included. Particularly noteworthy is the first-class support, which answered and resolved all questions in a very short time.

Albatross Pottery

Oct 12, 2024  on Shopify

I just installed the app and had two questions. Tech support was fast and walked me through the app. Very simple to use. Highly recommend if you need clients to reserve classes online!

Manifest With Kiren

Oct 06, 2024  on Shopify

I've been using this app for my appointment bookings for a couple months now and I'm very pleased with my experience so far. It's been easy to use and add my products to the app. Anytime I needed any help, I got a response right away on live chat with a real person and the issue was resolved. Excellent customer service. Practical to set up, and more affordable than other comparable options as a new business owner which I appreciate. I can even make scheduling changes easily right from my phone without needing to log into desktop. Setting up my calendar and available/unavailable days is very straightforward and can be updated easily. Scheduling emails are sent timely and well-worded, but it's also easy to customize the verbiage if you want. I recommend anyone who needs an appointment scheduling app to try this :)

Marcela Giocanti

Oct 04, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Sam and the team at Apntly are absolutely phenomenal! Their customer service is truly outstanding, and the app is incredibly intuitive. I've experimented with numerous booking apps for Shopify, and Apntly stands head and shoulders above the rest. It's not even a competition - this app is in a league of its own! I wholeheartedly recommend Apntly to anyone looking for a seamless booking solution. It has revolutionized my business operations, and I couldn't be more thrilled. Five stars doesn't seem like enough to express how impressed I am with this game-changing app!

Fit Formula

Oct 04, 2024  on Shopify

Very professional and quick to respond. All my questions were addressed without hesitation. Love this app! Thank you.

Sage in the Sky

Oct 02, 2024  on Shopify

Really good app that is easy to set-up & use. When I have come across anything I've been stuck on, the customer support is amazing, really friendly and quick to respond. Really recommend this app.

Sidserk AS

Oct 01, 2024  on Shopify

Exactly what we needed for our business. Superb and FAST customer service. If you need to add a calendar booking to your shopify store, this is the one you need.

HomeMed

Oct 01, 2024  on Shopify

Very nice App, especially Sam helped me a lot!! Highly recommend Appointly to anyone who wants his store to get to the next level

Cantrip Candles

Sep 30, 2024  on Shopify

They've been very receptive to our needs and requests for features and functionality. Our students seem to have a very easy time using the app, and works seamlessly within our website experience.

Bee Pierced

Sep 29, 2024  on Shopify

Great customer service and very easy to implement in the shopify themes. Affordable services and pretty intuitive to use

Artistic Fusion Craft Studio

Sep 28, 2024  on Shopify

Great App! Does exactly what I need it to do. Customer service is prompt and very helpful. They resolve my issues quickly so I can get back to what I need to do. Highly recommend!

Uputaua Supervision Services

Sep 26, 2024  on Shopify

I have not launched yet but the team is very helpful and prompt in responding with assistance. 5 Stars for now

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