Reviews: Apntly Appointment Booking App

Customer reviews: Apntly Appointment Booking App

Reviews (1,342)

Overall rating

5

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What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

Seamless integration with Shopify and ease of setup
Exceptional customer service with quick response times
Highly customizable features to fit different business needs
User-friendly interface and intuitive design
Cost-effective pricing structure
Reliable follow-up system to avoid missed appointments
Flexibility in handling different types of bookings

Common Concerns

Some users experienced a delay in appointment time updates
The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

At Balanceuk

Feb 11, 2025 on Shopify

The customer service is good and the app is easy to use. Am trialling the app at the moment and so far so good.

CIU Ltd.

Jan 13, 2025 on Shopify

Quick and responsive customer service to support onboarding and integration of the app.

I Spy Auto Inspectors

Dec 27, 2024 on Shopify

Set up for this was pretty easy once I read through a bit of the docs. It works fairly well, replaces the Add to Cart button on the product page, and gives you an option to skip payment if you need to process it elsewhere. All in all, it does pretty ok. Some things I liked about it - Quick and easy setup, after subscription purchase - Simple appointment modal with a decent looking calendar - Team member, product/service variant and location options - Developer response to questions was really quick Known problems/needs - Needs spell/grammar check on the modals and email - There's a delay in appointment times updating. It's anywhere from a minute to 3 minutes, though the delay did go down after reducing the maximum timeframe to schedule out from 365 days (default) to 60. If you have a lot of simultaneous traffic, you can get appointments scheduled at the same time. If you don't it's not as much of a concern, and you can reach out to customers to reschedule There are some calendar integrations that I intend to explore as well, though have yet to set up. I'd consider that a plus

Giolor

Dec 26, 2024 on Shopify

It has been a very good experience, easy to use, and customer service works quickly and very well. Totally recommended.

TENIS LIMPIOS

Aug 22, 2024 on Shopify

It has a good response, but is a little bit difficult to use the app

Brazen Apparel

Jul 27, 2024 on Shopify

Good booking app for small businesses. Great support as well!