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Customer reviews: Appointment Booking App Apntly

Develop by Appointly

Reviews (1,164)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

Kitethrills

Jan 14, 2025  on Shopify

Wow - so fast and easy to setup. So much better value than other booking apps. Simple and clean - Great job!

FARID

Jan 12, 2025  on Shopify

App works great! Customer service is great!! I highly recommend it if you need to set appointments!! Thank you!!

Vigahome

Jan 12, 2025  on Shopify

Amazing app! Sam (developer and founder) was very kind and helped us with the installation and customization of the application. 100% recommended.

Texas Tree Farms

Jan 10, 2025  on Shopify

I'm enjoying this app. The integration has been seamless. It is simple to navigate. I like that you are able to connect it to Google calendar. Definitely recommend upgrade if you offer more than one service or have multiple team members. The upgrade $ is reasonable. Great customer service. A must have for all your appointment needs. #Support small businesses.

Wellness In Bloom

Jan 10, 2025  on Shopify

So thankful I found this app! Today I've tried 6 different apps, deleting each one after they just didn't do what I needed them to. So frustrating! But I've found what I need in Appntly! Firstly, I love it when there is a real person to talk to when setting up the app. I was blown away by the quick responses and the way they have explained things clearly and simply. Made for a quick and easy setup! Also, this app costs less than most others I've looked at but has more features which is perfect for my small business! It is super flexible with booking team members with different availability, events on particular dates and group function booking. None of the other apps I looked at had all of this, so I'm sold! Thanks so much for your help! Looks like this is going to work well for my art workshops!

CityStyles313

Jan 08, 2025  on Shopify

Amazing customer service, widget customization and integration. It's helping my team with our appointment booking and management. 100% Recommended.

Socal Horse Adventures

Jan 07, 2025  on Shopify

Ive tried multiple scheduling apps and this one is by far the best. It is much simpler to use, more intuitive, calendar integrations are perfect, set up really easy. I love the subscriptions feature- it makes my life so much easier. Sam is fantastic with support- always super responsive. I’ve spent so much time finding the best app to make my scheduling work and this is it

Lux Beauty Essentials Ltd

Jan 07, 2025  on Shopify

The Appointment Booking App Apntly has been a total game-changer for my business. Seriously, it’s made my life ten times easier. The app is super easy to use and integrates perfectly with Shopify. I love how I can customize everything to fit my brand! The support team is awesome too—always quick to help out with any questions. If you’re looking for a way to streamline your booking process, this app is a must-have. Highly recommend!

Spoiled Skin Co

Jan 06, 2025  on Shopify

Totally recommend this app, if you want something that’s easy to navigate for you and your clients! Support is quick, friendly and efficient. 10/10!

KA Designs

Jan 06, 2025  on Shopify

Sam is a one man team and is quick to respond and fast to act to make needed changes to accommodate your store's branding. Great app! Very easy to use and intuitive.

BloodOrange Jewellery

Jan 05, 2025  on Shopify

So far it's working well! Looking forward to my first bookings. Sam has been super helpful with questions and is replying to the support chat really fast :) Thanks a lot!

Tazzies Treasures – Where Play Meets Magic

Jan 04, 2025  on Shopify

Easy to set up, with great prompt support available and high functionality. What more can you ask for. If your new to Shopify and no code this is especially perfect for you look no further. Great product

I Spy Auto Inspectors

Dec 27, 2024  on Shopify

Set up for this was pretty easy once I read through a bit of the docs. It works fairly well, replaces the Add to Cart button on the product page, and gives you an option to skip payment if you need to process it elsewhere. All in all, it does pretty ok. Some things I liked about it - Quick and easy setup, after subscription purchase - Simple appointment modal with a decent looking calendar - Team member, product/service variant and location options - Developer response to questions was really quick Known problems/needs - Needs spell/grammar check on the modals and email - There's a delay in appointment times updating. It's anywhere from a minute to 3 minutes, though the delay did go down after reducing the maximum timeframe to schedule out from 365 days (default) to 60. If you have a lot of simultaneous traffic, you can get appointments scheduled at the same time. If you don't it's not as much of a concern, and you can reach out to customers to reschedule There are some calendar integrations that I intend to explore as well, though have yet to set up. I'd consider that a plus

Giolor

Dec 26, 2024  on Shopify

It has been a very good experience, easy to use, and customer service works quickly and very well. Totally recommended.

ZAID FAROUKI

Dec 23, 2024  on Shopify

We recently integrated the Apntly Appointment Booking App into our Shopify store, and it has streamlined our appointment process beautifully. As a bespoke fashion brand, scheduling client consultations is critical, and Apntly makes it effortless for both us and our clients. The app is user-friendly, flexible, and integrates seamlessly with Shopify. It perfectly supports our personalized and made-to-measure services, ensuring a professional and smooth booking experience. The support team has been fantastic—responsive and helpful throughout the setup process. We highly recommend Apntly for brands looking to enhance their customer experience with an efficient booking solution.

Borough Home

Dec 22, 2024  on Shopify

Super fast set-up, easy to create your own time slots for appointments, make certain dates unavailable. Customer service (Sam!) is super quick to help.

Le Walthert 瑞士乾酪專賣

Dec 21, 2024  on Shopify

Great app so far. It has everything I need and is easy to use. I asked some technical requests to the support and they have always been helpful and fast to help me with these. I recommend this app.

More Life More Travel Co.

Dec 18, 2024  on Shopify

Just downloaded the app because I am a fan on the layout. Customer service was prompt in helping me get set up! Would definitely recommend.

CWSDezign

Dec 18, 2024  on Shopify

The app has been a wonderful addition to my store. Very responsive team while I encounter an issue. Clients have no issue scheduling at all. I am glad to have added it. I have customers who are visual impaired, and they are able schedule without issue because it set up like a product not floating on the bottom of the page or something. Happy merchant. Continued Blessings!!!

Sage House Apothecary

Dec 17, 2024  on Shopify

Great customer service and quick responses. I was having issues setting up a workshop in my shop and the reached out via chat. The rep offered me assistance step by step but I was still not able to get it working so he offered me to join via google meet to trouble shoot and my issue was quickly resolved. I truly appreciate the quick responsiveness when trying to fix a problem on my website.

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