Apntly Appointment Booking App logo

Customer reviews: Apntly Appointment Booking App

Develop by Appointly

Reviews (1,342)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

Lux Beauty Essentials Ltd

Jan 07, 2025  on Shopify

The Appointment Booking App Apntly has been a total game-changer for my business. Seriously, it’s made my life ten times easier. The app is super easy to use and integrates perfectly with Shopify. I love how I can customize everything to fit my brand! The support team is awesome too—always quick to help out with any questions. If you’re looking for a way to streamline your booking process, this app is a must-have. Highly recommend!

Spoiled Skin Co

Jan 06, 2025  on Shopify

Totally recommend this app, if you want something that’s easy to navigate for you and your clients! Support is quick, friendly and efficient. 10/10!

KA Designs

Jan 06, 2025  on Shopify

Sam is a one man team and is quick to respond and fast to act to make needed changes to accommodate your store's branding. Great app! Very easy to use and intuitive.

BloodOrange Jewellery

Jan 05, 2025  on Shopify

So far it's working well! Looking forward to my first bookings. Sam has been super helpful with questions and is replying to the support chat really fast :) Thanks a lot!

Tazzies Treasures – Where Play Meets Magic

Jan 04, 2025  on Shopify

Easy to set up, with great prompt support available and high functionality. What more can you ask for. If your new to Shopify and no code this is especially perfect for you look no further. Great product

I Spy Auto Inspectors

Dec 27, 2024  on Shopify

Set up for this was pretty easy once I read through a bit of the docs. It works fairly well, replaces the Add to Cart button on the product page, and gives you an option to skip payment if you need to process it elsewhere. All in all, it does pretty ok. Some things I liked about it - Quick and easy setup, after subscription purchase - Simple appointment modal with a decent looking calendar - Team member, product/service variant and location options - Developer response to questions was really quick Known problems/needs - Needs spell/grammar check on the modals and email - There's a delay in appointment times updating. It's anywhere from a minute to 3 minutes, though the delay did go down after reducing the maximum timeframe to schedule out from 365 days (default) to 60. If you have a lot of simultaneous traffic, you can get appointments scheduled at the same time. If you don't it's not as much of a concern, and you can reach out to customers to reschedule There are some calendar integrations that I intend to explore as well, though have yet to set up. I'd consider that a plus

Giolor

Dec 26, 2024  on Shopify

It has been a very good experience, easy to use, and customer service works quickly and very well. Totally recommended.

ZAID FAROUKI

Dec 23, 2024  on Shopify

We recently integrated the Apntly Appointment Booking App into our Shopify store, and it has streamlined our appointment process beautifully. As a bespoke fashion brand, scheduling client consultations is critical, and Apntly makes it effortless for both us and our clients. The app is user-friendly, flexible, and integrates seamlessly with Shopify. It perfectly supports our personalized and made-to-measure services, ensuring a professional and smooth booking experience. The support team has been fantastic—responsive and helpful throughout the setup process. We highly recommend Apntly for brands looking to enhance their customer experience with an efficient booking solution.

Borough Home

Dec 22, 2024  on Shopify

Super fast set-up, easy to create your own time slots for appointments, make certain dates unavailable. Customer service (Sam!) is super quick to help.

Le Walthert 瑞士乾酪專賣

Dec 21, 2024  on Shopify

Great app so far. It has everything I need and is easy to use. I asked some technical requests to the support and they have always been helpful and fast to help me with these. I recommend this app.

More Life More Travel Co.

Dec 18, 2024  on Shopify

Just downloaded the app because I am a fan on the layout. Customer service was prompt in helping me get set up! Would definitely recommend.

CWSDezign

Dec 18, 2024  on Shopify

The app has been a wonderful addition to my store. Very responsive team while I encounter an issue. Clients have no issue scheduling at all. I am glad to have added it. I have customers who are visual impaired, and they are able schedule without issue because it set up like a product not floating on the bottom of the page or something. Happy merchant. Continued Blessings!!!

Sage House Apothecary

Dec 17, 2024  on Shopify

Great customer service and quick responses. I was having issues setting up a workshop in my shop and the reached out via chat. The rep offered me assistance step by step but I was still not able to get it working so he offered me to join via google meet to trouble shoot and my issue was quickly resolved. I truly appreciate the quick responsiveness when trying to fix a problem on my website.

Side Out Coffee

Dec 16, 2024  on Shopify

This app is fantastic works super well right out of the box! they don't try to upsell you too hard and the customer support is really fast and helpful. Definitely use this app! i will continue using this for my business

ScandicZon

Dec 16, 2024  on Shopify

This app works perfectly for my purpose. The Response time for answering my question is less than a minute. They took care of my needs quickly and professionally. Highly recommend!

The Yellow Dwelling

Dec 15, 2024  on Shopify

This app is amazing and works flawlessly as per our requirements. Also few changes we wanted like skipping cart to Checkout and others were enabled to us in a super short notice by Sam. Lovely app and could not believe it is priced so reasonable. Great work Sam and will definetly recommend to others looking for an appointment app. Especially people running multi stores and require appointments app can try this and will be perfect.

Girl UPcycled

Dec 11, 2024  on Shopify

So far this app has been very easy to use and integrated seamlessly. The help desk has been quick to answer any questions I have, looking forward to using this more.

Lots Of Life

Dec 11, 2024  on Shopify

the app is great. easy to setup and use. the developer also helpful to assist if we have any problem

O2Creations

Dec 10, 2024  on Shopify

This app saved me from having customers show up at my door unexpectedly, this allowed my customers who did order pick up to schedule a time to pick up the orders. Its been great!!

Kadna

Dec 09, 2024  on Shopify

Exactement le produit dont j’ai besoin (je devrais dire j’avais ;P). Et le développeur répond rapidement aux questions via le chat tout en étant très sympathique. L’essayer c’est l’adopter. Très facile d’utilisation et se traduit facilement dans toutes les langues. Merci, merci, merci!

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