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Customer reviews: Apntly Appointment Booking App

Develop by Appointly

Reviews (1,447)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

Market Square Jewelers

Mar 11, 2025  on Shopify

Sam has been super helpful in building out this app to meet the unique needs of my business, including design changes, eliminating spam appointments, etc. He is super responsive and cares about the customers using the app. Appreciate you so much, Sam!

Ayten Gasson

Mar 06, 2025  on Shopify

Amazing customer service and the app is very easy to use! All questions have been answered quickly and professionally. 5-star service!

Atelier Body-pArts

Mar 05, 2025  on Shopify

The app is intended to help me better coordinate the service appointments for my studio. The customer support is very fast and really friendly. The app is easy to install and set up, even without prior knowledge.

Cycle & Coffee

Mar 05, 2025  on Shopify

Great app for booking appointments, reasonable pricing, and helpful customer support from Sam. Thanks for making this!

Great Blue Heron Furniture

Mar 04, 2025  on Shopify

App is very easy to integrate and works great for our needs to book appointments for customers to our showrooms. The cost is very affordable, and the support is excellent too if you ever need assistance with how to make a field required, or any other request, they helped us within a couple minutes. Would highly recommend to anyone needing a booking appointment app for shopify.

Tarcis Fenech

Mar 04, 2025  on Shopify

This is by far the best customer service I have had on any shopify app. Sam is incredibly helpful. The app itself is intuitive and well designed, with clever and useful features. Would recommend to try this app to anyone.

Star Therap-ease

Mar 01, 2025  on Shopify

Founder has been more than helpful above and beyond on chat questions ! this does everything the more expensive apps do and more for a smidge of the price! Seriously don;t over look this app its fab and now going to be easier than ever to welcome my clients back after 5 years to a sole trade beauty n holistic business and no selling bach flowers on zoom too - to intergrate with ZOOM AND GOOGLE CALENDAR! and direct them to booking all in one place. can select physical products included in schedule times too and appointments in 5/10/15 min starting blocks and also saying to have a breather either side of appointments too!

COASTAL980

Feb 28, 2025  on Shopify

Seamless integration into my Shopify online storefront. Support is very helpful and responsive, even helped with a few custom changes I needed to make this app work for my specific implementation. While we have only been using this a few weeks, our customer response has been great.

Phoenix & Dragon Bookstore

Feb 27, 2025  on Shopify

Does exactly what I need for our store! Support was very helpful and quick to respond. Will be using the app for our store's service bookings.

Cunningham Jewellers

Feb 26, 2025  on Shopify

Easy to set up, user friendly, professional looking on our website. Highly recommend for any business

DTT by L. Green

Feb 25, 2025  on Shopify

My experience has been wonderful! Very easy to setup and is very user friendly. I needed technical assistance for a special request and Sam was the BEST! I am excited to use this app to grow my business. So if you are reading this and are thinking about installing this app......DO IT!

Party On The Drive

Feb 25, 2025  on Shopify

AMAZING APP and amazing customer service! I was really annoyed with my previous app booking system that I was using where as I AM OVER THE MOON that I found this one, it has every single thing I need and the customer service is outstanding - I am so happy that I found this app it makes everything with my business run that much smoother! Highly recommended!

ThirdGenerationConjure

Feb 24, 2025  on Shopify

I love this app! My customers can book my services seamlessly and I am able to connect my other calendars! As an owner of multiple businesses, this helps me to stay organized and you can't beat the price! They are also there to support if you have any concerns, Sam talked me through how to integrate my calendar. Highly recommended!

Style Shyft

Feb 23, 2025  on Shopify

Easy to install and configure and connect to your products. Flexible enough to fit our needs with settings for multiple team members and customized questions. Service is great from the team whenever I have a question. Definitely recommend as great value for the monthly cost.

Archetype

Feb 23, 2025  on Shopify

A good app with great support. I was really happy to find this simple solution to creating a booking page. A huge thanks to Sam from support who helped so swiftly with the setup and all my questions!

Nicky Ferrada Tarot

Feb 21, 2025  on Shopify

Has all of the features I need and works great! Customer service is also really helpful and quick to respond.

4everKeepsakes

Feb 21, 2025  on Shopify

Great app saves so much time, with all appointments right in admin. Never a missed appointment. And the fact that customer can reschedule or cancel appointment makes sure I'm not waiting for nothing. And also the reminders are a great help with keeping customer on time so you can take the next customer.

Empower Wellness

Feb 21, 2025  on Shopify

I highly recommend this app because it is very easy to use, support team answers quickly and takes the time for your needs!!! Highly recommend!!!

The Easy PT

Feb 19, 2025  on Shopify

Have just downloaded this app and so far everything seems to be working well. Sam is always there to help with anything and can really fine tune how you want everything to look.

FITNESS CASA

Feb 19, 2025  on Shopify

It is an incredible application, and the support is even better! Very good attention. I recommend it 100%

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