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Customer reviews: Appointment Booking App Apntly

Develop by Appointly

Reviews (1,171)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "Apntly Appointment Booking App". Users highlight its ease of integration with Shopify and its straightforward functionality. Many have expressed appreciation for the excellent customer support, notably from Sam, who is consistently praised for his prompt and effective assistance. Merchants find the app particularly beneficial in simplifying booking processes, with many favoring it over previous solutions they have used.

Key Strengths

  • Seamless integration with Shopify and ease of setup
  • Exceptional customer service with quick response times
  • Highly customizable features to fit different business needs
  • User-friendly interface and intuitive design
  • Cost-effective pricing structure
  • Reliable follow-up system to avoid missed appointments
  • Flexibility in handling different types of bookings

Common Concerns

  • Some users experienced a delay in appointment time updates
  • The need for improvements in spell/grammar checking in modals and emails

Final Thoughts

"Apntly Appointment Booking App" has received overwhelmingly positive feedback from merchants, who appreciate its ease of use, integration capabilities, and outstanding customer service. Despite some minor concerns, the app is well-received for its functionality and customization options, making it a valuable tool for businesses looking to streamline their appointment booking process.

Whimsy Steel

Aug 27, 2025  on Shopify

The app itself is very intuitive, never lets you down. Easily adjustable to your needs. Just read the instructions carefully and follow them. Sam, from customer service, was very helpful.

Suncrest Flowers

Aug 27, 2025  on Shopify

Sam is the man. Extremely helpful with the set up process. Great customer service. Zero headaches. <3

Erma Jean

Aug 23, 2025  on Shopify

Just added to include style consultation appointments to our website. Was able to customize the color and availability. Looking forward to using this app!

The Throne Growth Solutions

Aug 22, 2025  on Shopify

This was a easy process and the responds time was fast and I'm looking forward to this app as I grow my business

WOW FACTOR AI- Global AI Marketing Agency

Aug 21, 2025  on Shopify

Absolutely love Apntly! “As a small business owner, managing bookings used to feel chaotic—but with Apntly, everything just clicks. It was easy to install on my Shopify store, and setting up services took just three steps. The 'Book Now' button appeared seamlessly on my product page, and now my customers can schedule appointments instantly—whether online via Zoom or in person. I’m blown away by the two-way sync with Google Calendar and Outlook, and the way clients can cancel or reschedule on their own is a total game-changer. Deposits help reduce no‑shows, and I can even host group bookings and ask custom questions at checkout. The interface is sleek and intuitive, and the support team? Simply outstanding. Any time I’ve had a question, Sam and the team have jumped in immediately with solutions. Apntly has seriously transformed how I run events and appointments—organizing everything is finally effortless. Highly recommend!”

Integration Security

Aug 21, 2025  on Shopify

Great price and great customer service. What they offer hits the sweet spot especially for an upcoming company as well. Helps keep costs down

AnetaArtClasses

Aug 20, 2025  on Shopify

This app is very easy to use, yet offers a lot of useful functions. The free option is great, and there are even more advanced features if you need them. Customer service is absolutely five stars!

Perkolator Coffee

Aug 19, 2025  on Shopify

As a small business, it is hard to manage events and coordinate them seamlessly. We have used this app for two different events, and it has allowed our customers to easily sign up for specific time slots. They offer quick and immediate response to queries and helped us get the event up and running. Highly recommend!

APOTHIQUE

Aug 19, 2025  on Shopify

I added this booking service to my shopify recently for class bookings for my brick and mortar. It has made booking classes and group events SO much easier I love it! Anytime I have questions I ask in the chat and someone gets back to me in minutes with a solution! Highly reccomend for your bookings whether its appointments, classes or other group events!

Bodegas La Catedral

Aug 14, 2025  on Shopify

Muy buena aplicación. Está muy completa. Lo único es que debería de habilitar la opción en español para que sea más facil, pero por lo demás, muy bien

Timmy Smith

Aug 13, 2025  on Shopify

Nice and easy to set up and simple for customers to use. A great booking system and perfect for our needs (we only offer bookings on one of our products). Also, a good price compared to some other systems. Sam is also there with answers when you do need to ask about anything.

Bon Bureau Design Inc.

Aug 13, 2025  on Shopify

I just installed Appointly and so far, everything has worked exactly as described. Sam, the founder, was incredibly helpful and quick to respond, he made the widget visible on my product page right away and adjusted the colours to perfectly match my brand. I haven’t tested the full functionality yet, but my initial experience has been excellent.

Arwendayle

Aug 12, 2025  on Shopify

Sam is awesome - Support is awesome - is there anything left to say? Support is quick and very accurate. The App is very customizable and easy to use. Thank you very much for all little bit of help setting this up.

Fluency with Numbers

Aug 09, 2025  on Shopify

Outstanding Booking App – Reliable & Supportive! This app has made scheduling appointments a breeze! The interface is super easy to use. Bookings are all seamless, and it integrates perfectly with my calendar. What really sets this app apart is the support behind it. The developer is incredibly responsive and prompt at addressing any questions or issues. It’s clear they genuinely care about providing a great experience and continuously improving the app. If you're looking for a reliable, professional, and hassle-free way to manage appointments, look no further. Highly recommended!

Craft Studio London

Aug 05, 2025  on Shopify

I tried quite a few different booking apps in Shopify and found this to be the best out of all of them and also the owner is super friendly and helpful. Would highly recommend!

Woos Boutique

Aug 05, 2025  on Shopify

im a hair stylist new at starting my online business. Adding this app has helped with being able to book my clients online !

Aromaria UK

Aug 05, 2025  on Shopify

Excelente aplicación, me ayudo justo a resolver el problema de booking que no había podido resolver anteriormente. Definitivamente la recomiendo

LT Creations au

Aug 05, 2025  on Shopify

I was looking for a booking app for my art and craft workshops. Apntly works perfectly within Shopify. I chatted with Sam (the owner) within minutes of installing and was helped to make the changes I needed. This app is the way to go for getting appointments or bookings organised at a great price too. Love your work Sam.

Resilience Skin & Beauty

Aug 01, 2025  on Shopify

Very quick response to service questions and helping me out! I was pleased with the outcome and how convenient it was to work with the assistant in the chat. I had troubles and he fixed things for me! I also found out you can you FACETIME as a third option. You can put the location of the appointment set to address and paste the link to the facetime call

CurlyGirlMethodClub

Aug 01, 2025  on Shopify

Looks great so far - service is beyond excellent - interface is modern, easy to use calednar app to add booked calendar appointments to my store

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