1.服務我們的窗口,非常的有耐心 在線上的教學說明與信件往返的問題回答 都非常的清楚~ 2.對於一開始的設定,非常有耐心地一步步將所需的條件協助設定完成 對於要開始使用的新廠商,這樣的服務非常的友善~使用起來備感安心~

會員制度在行銷操作上實屬完善 版面調整也很靈活 如果能快點有中文版就更完美了！

操作介面簡易，有多元的會員獎勵機制，容易迅速導入機制並與Shopify 折扣機制搭配。 期望會員資料能蒐集更多元，進一步分析會員輪廓與思考會員系統策略

很好用的會員系統！找了非常多家，Ako是最符合需求的，而且很適合台灣市場，操作上很容易好懂，有完整的教學說明，也有中文客服團隊，問題處理專業又即時，很推薦！

非常感謝 Akohub 的 Joanne 在整個使用過程中給予我專業且細心的協助。從初步的功能解說到後續實際操作上的問題，她都展現出極高的專業度與耐心，總是能夠快速理解需求並提供清晰的解決方案。Joanne 不僅僅是完成她的工作，而是用熱情與責任感讓我感受到服務的溫度。無論是小細節的調整，或是更進一步的建議，她都能站在使用者的角度，給予最貼心的支持。正因為有她的協助，我才能更加順利地體驗與應用這個App，也對 Akohub 團隊的用心留下深刻印象。誠心推薦這個App，更感謝 Joanne 的專業與熱情！ I would like to sincerely thank Joanne from Akohub for her professional, attentive, and enthusiastic support throughout my experience with the app. From the very beginning, she patiently explained the features in detail and continued to provide clear and effective solutions whenever I encountered difficulties. What impressed me most was not only her strong expertise, but also her genuine passion and dedication, which made the entire process feel warm and reassuring. Joanne always takes the time to understand my needs, addresses even the smallest details with care, and often goes the extra mile by offering thoughtful suggestions from the user’s perspective. Thanks to her assistance, I was able to fully explore and enjoy the app with ease, leaving me with a very positive impression of both the platform and the Akohub team. I truly appreciate Joanne’s professionalism and heartfelt support, and I would highly recommend this app to others, knowing that such a dedicated team stands behind it.

有多樣的會員獎勵機制，追蹤會員旅程功能清楚，網站前台查詢功能直覺好操作，希望會員資料收集可以更多樣化，方便分析會員輪廓

Great App. Excellent Customer Service. We love the AKO app for our loyalty program, and our customers love it as well

This app is really useful, especially for users who want to improve their CRM and retargeting strategies. The interface is simple and easy to use, with a solid set of features like member segmentation, reward programs, and automated marketing. Customer support is quick and professional, always ready to help solve any issues. Overall, it’s a smooth and reliable experience — definitely recommended for brands looking to boost customer loyalty and repeat business.

一開始設定比較需要熟悉跟一職用郵件跟人員詢問怎麼操作但後面就簡單多了

easy to use and friendly interface. customer service is really good. reply anything we need to know. feature wise, it's quite fit our CRM requirement.