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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,250)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Gaine et Beauté

Jun 21, 2024  on Shopify

C'est une application que je recommande avec un bon service client comme Lydia et Maison - Hana - notre personnel technique qui m'ont aidé à placer les commentaires et note sous les produits de ma boutique. Je leur ai donné la main de ma boutique et ils ont fait un travail impeccable. This is an app that I recommend with good customer service like Lydia and Maison - Hana - our technical staff who helped me place comments and ratings under the products in my store. I gave them control of my shop and they did an impeccable job

zaviha

Jun 21, 2024  on Shopify

I installed this app as it had Free plan available though but exceptionally very good user interface to manage all the things and there one place i was stuck but there support Hana Mia and Toby solved it for me within minutes A good app I must say.

Breeze Buddy

Jun 21, 2024  on Shopify

Hana was incredibly helpful in assisting me with my recent issue. She took the time to thoroughly understand the problem, asked thoughtful clarifying questions, and provided a well-reasoned and detailed solution. Hana's expertise, patience, and commitment to ensuring I was satisfied with the outcome were greatly appreciated. I'm very grateful for the support she provided - it made a real difference in helping me resolve my challenge

DAILYUSE-STORE

Jun 21, 2024  on Shopify

iv had a problem that the review box not showing in the website Kevin form helpdesk solve the problem in short time many thanks to you Kevin

Desiri Couture

Jun 21, 2024  on Shopify

The app saved me from looking lost out there with no reviews. I found the support staff very friendly and easy to contact especially Kevin. Thank you

All Sale

Jun 21, 2024  on Shopify

this is the best review app ever i used and kevin was very polite,helpful,kind the best suppurt ever.

Bellevixa

Jun 20, 2024  on Shopify

The app is great. It is much better than other review apps that I have tried, and it contains many more features such as importing from Amazon, and it allows for greater customization. They also have really good support, and there is even a live chat. I received help from Audrey in the live chat, and she helped me with the issue I was having within a few minutes. I would recommend this app to anyone wanting to add reviews to their store.

Giftogram By Samana

Jun 20, 2024  on Shopify

Great customer service. Specially their representative Kevin resolved my issue promptly. I really appreciate. 10/10

Fly Bijoux

Jun 18, 2024  on Shopify

This app is very helpful and their support is unbelievable. I recently installed the app on my Shopify store and ran into an issue with uploading CSV files. Thankfully, their support team was exceptional. I contacted them for help, and they replied within seconds. They swiftly resolved my issue and even completed the entire setup on my behalf within minutes. I didn't expect such efficient and helpful customer support. Avada Air Reviews truly exceeded my expectations and made the process incredibly easy. Highly recommend this app for its outstanding support!

PetArt101

Jun 18, 2024  on Shopify

very good support team. i met a little problem when I use this app, the support team responded me in 1 minute and resolved my problem eventually. worth a 5 starts

WE8THIS™

Jun 18, 2024  on Shopify

We started using this since Dec 2023. We faced no issues until about 2 days ago when one of our customers alerted us that the review section is not showing any content or had disappeared altogether. Contacted the support team. Nolan and William was very helpful. They requested developer access and started working on the issue immediately. It was resolved in less than 3 hours.

The Urban Things

Jun 17, 2024  on Shopify

the app I was looking for months.. super satisfied with the support and my free plan .. NOTE : If you are starting out just INSTALL this app without using any other app.

Blumin

Jun 17, 2024  on Shopify

I had a small issue with how my reviews looked. I messaged the chat and Audrey was quick to respond. She understood my issue and immediately let her team know. In few minutes, it was resolved with proof! Customer support was smooth, easy, and helpful. Thank you guys so much, and for Anivia for fixing my issue!

Wave Vinyl Speaker

Jun 17, 2024  on Shopify

This application is commendable for its: - Good pricing - Dedicated customer support - Aesthetically pleasing store display 5 star

Arte Tolentino

Jun 16, 2024  on Shopify

Me encanta la atención al cliente que me brindó Lydia de esta aplicación. Además todo funciona de maravilla. Muchas gracias!

Hailey Rose

Jun 16, 2024  on Shopify

Hana is the best! She helped me so much, and I did it thanks to her assistance. I was having some difficulties using the app, but Hana guided me through it with ease. You're the best, Hana! Thank you!

Auto Parts

Jun 15, 2024  on Shopify

This Is best option To increase sales in the united state marketplace I have apply since 2021 But know I have hit 3K$ in a single month Thanks to support For Grow Bussiness

Pure Serenity DBA

Jun 15, 2024  on Shopify

Hana did a great job with supporting me on my set up and review import. Walked me through process step by step. The reply to my chat request was fast.

NeishasHaven

Jun 15, 2024  on Shopify

This app is really great. Everything can be done with so much ease. The support team is wonder. They are so prompt and so ready to help. A special thanks to Hana and Toby for helping me with the problems that I was facing. Thank you Hana and Toby for being so wonderful.

Samar Chic

Jun 15, 2024  on Shopify

I've been using this app for some time now and I'm very satisfied. The interface is intuitive and user-friendly. What impressed me the most was the speed of the support team's responses. Whenever I had a question or issue, they replied promptly and were incredibly helpful. Their professionalism and efficiency enhance the overall user experience. I highly recommend this app!

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