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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Leadhub

Apr 14, 2024  on Shopify

I work on Shopify from last two years and I didn't see such amazing app and the support is awesome they really care you specially Tiana such an excellent girl

MarvelCurl

Apr 14, 2024  on Shopify

Hana is very helpful and intelligent. He is able to solve problems quickly and this makes things go much faster. I would definitely recommend, thank you Hana.

Total Soccer Factory

Apr 14, 2024  on Shopify

I love the app and features like import from amazon with images. Lots of free features to get started. I got great support from Juliana, Tiana and Tony with some difficulties I was having to integrate this app with my theme.

The Gentlemen's Hut

Apr 13, 2024  on Shopify

This app is good! Easier to use than previous ones I've used. I had Pamela help me through using it for the very first time and she did a fantastic job guiding me through everything step by step. I'm also very new to this so she was very patient with me and very friendly! Recommend 100%!

Blettea

Apr 13, 2024  on Shopify

I had some questions in how to use the app but their customer support has been super helpful. Pamela was patient and gave me step by step guides in how I can solve my issues.

TuttoInUno

Apr 13, 2024  on Shopify

This app is great for your own stores! It is easy to use and allows you to put customer reviews on your site in just a few clicks. Support is available at all times, so you don't have to worry about anything. If you want to grow your online store, this app is perfect for you!

Madam's Home

Apr 13, 2024  on Shopify

Customer service works very fast and well. They solved my problem very quickly, thank you to Ms. Tiana :)

sthkbeauty

Apr 12, 2024  on Shopify

The best review app on shopify. Their customer support, Nolan and the tech guy: Anivia is especially helpful. I had a small request about showing a review on frontpage and they also help me immediately! BIG BIG thank you to this team!

Geniussed

Apr 11, 2024  on Shopify

Great application, the support is excellent and always prompt! Whenever they encounter a difficulty, they act on time. Special thanks for Sunny's patience and help!

Senya

Apr 08, 2024  on Shopify

A good app, the best in my opinion. The technical support is very helpful, and they help a lot to solve any doubts you may have.

SLAY KULTURE

Apr 08, 2024  on Shopify

great app..great support staff specially hana and toby.. will use all the apps build by them..just because of the kind of customer service they provide.

Shape Panda

Apr 08, 2024  on Shopify

Great support from one of your executive Esther when i got stuck while uploading a file. Response time was excellent. Well done.

Zenartbliss

Apr 08, 2024  on Shopify

I approach Lydia for help with a tiny technical issue I'm having, and she responds much faster than I anticipated. The issue is resolved in a matter of minutes. Thank you. suggested to proprietors of small shops...

Agily

Apr 07, 2024  on Shopify

Best review app on shopify. I tried alternatives and this has been by far the best. Not only that, their support is amazing. I had some questions and Hana and Toby resolved all issues immediately. A big thank you to the team!

CartBuzzed

Apr 07, 2024  on Shopify

Good app and good service, you get support 24/7 which is really good. Vietnamese-made, where y'all can find the best pho in the world. Big shout out to Hana and other team members for fast support.

Beauty In You Singapore

Apr 07, 2024  on Shopify

Each time I face a minor issue or inconvenience, their helpdesk seems to reply at almost any time of the day. Their customer support, Hana is especially helpful. Thank you so much for making it such a breeze to use this app :)

Rock n' Air Studio

Apr 07, 2024  on Shopify

A great reviews app with a fully-functional free version. When I needed help, Sunny was quick to respond and helped figure everything out. Great support.

My Pickleball Equipment

Apr 07, 2024  on Shopify

Today, I reached out to customer support for assistance with several facets of the Air: Product Reviews application. Promptly and proficiently, they addressed all of my queries and requests, delivering exemplary assistance throughout the entire process. My experience was genuinely gratifying, and I extend my gratitude to Hana and Toby for their exceptional support. Should you require assistance, do not hesitate to contact them, they will undoubtedly execute their duties with precision and proficiency.

DOD Kart

Apr 07, 2024  on Shopify

Great support and great app. I faced an issue and support was just awesome. Thanks Liz for the support. 5 stars :)

The M-ethod™ Aesthetics

Apr 06, 2024  on Shopify

The app is easy enough to use but for whatever customisations we needed, the team was at hand to help and it really elevates the UX for the website. I'm writing the review after using the reviews app for over 3 months. Fantastic communication and quality of work, this is a team of talents who takes pride of what they do and is a real asset to our ecom store.

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