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OrderEditing.com

Let customers edit their order without contacting support.

Cleverific Order Editing

Edit any order detail or let customers edit their orders

Revize: Order Editing & Upsell

Let customers edit orders, add products, & switch items easily

AE: Order Editing & Upsell

Instant order editing for Shopify: update details, reduce support needs.

OrderEditing.com

Let customers edit their order without contacting support.

Cleverific Order Editing

Edit any order detail or let customers edit their orders

Revize: Order Editing & Upsell

Let customers edit orders, add products, & switch items easily

AE: Order Editing & Upsell

Instant order editing for Shopify: update details, reduce support needs.

Rating

Rating

232 Reviews
9.2
229 Reviews
9.1
54 Reviews
9.1
171 Reviews
9.1

Pricing

Pricing

  • $39-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $49-$299 / Month
  • Free Plan Available
  • 21 Days Free Trial
  • $29-$129 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $25-$200 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Gift card refunds
  • Ai product recommendations
  • Increase order value
  • Self-service order edits
  • Embedable portal
  • Instant 3pl/wms sync
  • Pre-shipment changes
  • Carrier verified addresses
  • Add products pre-packing
  • Recover abandoned carts
  • Self-serve changes
  • Edit billing address
  • Exchange items
  • Adjust product options
  • Add customizations
  • Modify taxes
  • Order editing automation
  • Enhance draft orders
  • Order editing
  • Seamless refunds
  • Product upsells
  • Address updates
  • Quantity changes
  • Switch products
  • Add items
  • Automatic cancellations
  • Flexible deadlines
  • Self-service cancellations
  • Shopify integration
  • Mobile-friendly interface
  • Reduce support tickets
  • Instant order editing
  • Self-serve tool
  • Update shipping addresses
  • Modify quantities
  • Correct order errors

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Pros

Pros

  • Eliminates common support tickets by allowing customers to edit their orders themselves
  • Drives more sales by recommending AI-suggested products that can be added with one click
  • Easy to embed the self-service portal into any email or page with customizable branding
  • Instant synchronization with 3PL or WMS to avoid overselling
  • Increases average order value through product recommendations
  • Supports self-serve changes to address, variant, contact details, and products before shipment
  • Reduces lost orders with carrier-verified shipping address recommendations
  • Facilitates customers in adding more products before packing
  • Refund options include gift card or store credit for order downgrades
  • Positive customer service reviews indicating very responsive support team
  • Significantly reduces support tickets related to incorrect addresses and order changes
  • Allows customers to make self-serve changes without contacting support
  • Supports various types of order edits including billing address, product exchanges, customization, and tax modification
  • Simplifies workflow by combining order editing, self-service options, order automation, and cart recovery
  • Enhances draft orders for multiple order types such as sales, custom, wholesale, backorders, and preorders
  • Offers self-serve order edits for simple changes or cancellations
  • Includes automations to add gifts with purchases or split bundles
  • Facilitates crafting detailed custom orders and enhanced invoicing
  • Enables editing of orders and sending payment requests in one step
  • Highly praised and proactive customer support
  • Empowers customers to control their post-purchase journey by fixing mistakes and updating order details
  • Reduces support tickets and returns, enhancing customer satisfaction
  • Enables customers to easily update addresses, quantities, variants, and even switch products
  • Drives additional sales through upsells by allowing customers to add items before shipping
  • Automates flexible refunds, providing store credits or refunds to the original payment methods
  • Offers self-service cancellations, reducing support workload and improving operational efficiency
  • Customizable order edit windows allow setting time limits for post-purchase changes, adding flexibility
  • Empowers customers to update orders instantly, leading to better customer satisfaction.
  • Reduces the need for customer support by providing a self-serve editing solution.
  • Minimizes delivery issues through quick and easy order detail corrections.
  • Integrates easily with Shopify, ensuring smooth post-purchase management.
  • Enhances overall customer experience with a mobile-friendly interface.
  • Positive customer reviews highlight its usefulness in correcting delivery details without canceling orders.

Cons

Cons

  • Basic plans offer restricted features, limiting functionality without upgrading.
  • Users reported bugs that affect order modifications, causing occasional glitches.
  • Inability to edit multiple orders at once frustrates users with high-volume stores.
  • App capabilities may not be fully utilized without customer support guidance
  • Initial setup might seem basic without in-depth exploration and support
  • Potential complexity in managing post-purchase changes might require additional training for store owners
  • Reliance on the app could lead to customers frequently altering orders, potentially complicating inventory management
  • Customization options might not meet every store's unique needs without advanced configuration
  • No specific cons noted in the available information, but potential cons might include compatibility issues with certain Shopify themes or third-party apps.
  • Limited information on security measures for editing access, which could be a concern for some stores.

Launched

Launched

Apr 30, 2023
Feb 25, 2014
Nov 10, 2024
Jan 01, 2025

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

232

Apps:

1

Average Rating:

4.7

Reviews:

229

Apps:

1

Average Rating:

5

Reviews:

54

Apps:

2

Average Rating:

5

Reviews:

172

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