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Customer reviews: One Click Upsell ‑ Zipify OCU

Develop by Zipify Apps

Reviews (460)

Overall rating
4.6

What Merchants Think

Merchants generally have positive feedback for "One Click Upsell ‑ Zipify OCU," praising its ability to increase sales and average order value (AOV). Many highlight the ease of use and seamless integration with Shopify, alongside outstanding customer support that is both patient and knowledgeable. However, some users have reported technical issues and limitations regarding feature accessibility during the free trial, affecting their overall perception.

Key Strengths

  • Effective in increasing sales and average order value (AOV)
  • Excellent and responsive customer support team
  • Easy to use and integrates well with Shopify
  • Quick setup with user-friendly interface
  • Valuable instructional content and guidance provided by support

Common Concerns

  • Limited access to features during the free trial
  • Technical issues impacting usability for some users
  • Pricing concerns, particularly with plan restrictions and hidden fees
  • Reported issues with upsells not adding correctly to carts
  • UI might feel outdated and unintuitive for certain users

Final Thoughts

"One Click Upsell ‑ Zipify OCU" is highly regarded for its ability to boost sales and AOV, supported by a stellar customer service team. While some users express concerns regarding the free trial limitations and sporadic technical issues, the app remains a popular choice for merchants seeking to enhance their Shopify stores' revenue through upselling strategies. The app is recommended for those prepared to navigate occasional technical challenges and is best utilized with a comprehensive understanding of its features and pricing plans.

Purrfect Beam

Oct 31, 2024  on Shopify

Best nicest service team ever, they even gave screenshotted instructions!! But Chris isn't really that nice.

PrepperSpecialisten

Oct 28, 2024  on Shopify

I have tested out many aov boosting apps and this is by far the best!! The customer service team goes above and beyond! Big shoutout to Kristina and the dev team. Would 100% recommend to anyone wanting to increase their aov.

Aussie Magnets

Sep 29, 2024  on Shopify

The support from this company is absolutely stand out. An issue that presented from another app was easily fixed by the support team so quickly Thanks OCU!

Cool Gear Pro

Sep 21, 2024  on Shopify

One Click Upsell integrates well with my Shopify store on both mobile and desktop. The support team is great. When I had an issue, they were quickly on the case, kept me informed of status and quickly fixed the issue. Highly recommend!

Evan Graver

Sep 19, 2024  on Shopify

One Click Upsell is amazing. I've increased my profit since implementing funnels for Pre-Purchase, Post-Purchase, and Thank You pages.

AirwayAssistant

Sep 19, 2024  on Shopify

Not only has this app helped me generate more revenue, the support I received was amazing. Highly recommended.

Joey O'Connor's Bookstore

Sep 18, 2024  on Shopify

I'm amazed by One Click Upsell...their support team is amazing! I'm just building out my funnels now and I know they will be a big success. Thank OCU Team!

DashSkin

Sep 10, 2024  on Shopify

Can't recommend this app. Our customers were adding upsell items to cart, and finding during checkout that the PRIMARY item they were trying to buy wasn't in the cart anymore (the most expensive, crucial item!). People were checking out with JUST upsell items. We were able to reproduce this issue on our own repeatedly. Kind of a joke. Then we noticed one of the upsell items wasn't successfully adding. We reported this issue issue to them, and they come back almost 2 weeks later to say they "fixed this issue in firefox", when Firefox was the only browser that DID work. Overall I feel like we were a very low priority for them and I don't feel like they cared much to read our report of the issue carefully, or take it very seriously. For what they charge per month plus their commission, the service was totally unacceptable.

Lizzy James

Sep 03, 2024  on Shopify

updated our review after OCU fixed its glitch, resolved the issue. Appreciate the work Ezra puts in to helping educate merchants and the info/demo call i just had with Brittany from Zipify. Bottom line is that no systems are 100% you have to stick with the ones with the best/swiftest support

MontanaSlime

Sep 02, 2024  on Shopify

I deinstalled the app and they keep charging my account monthly with 31€. I do not even use the app and I want my money back!

Comfort Lab

Aug 24, 2024  on Shopify

For the last 3 years this has been amazing. Made me roughly 40k. Then all of a sudden it caused my add to cart button to not work for a complete day. That costed me about 2k. Like winning at the casino... ‍♂️

Amyla Cosmetics

Aug 13, 2024  on Shopify

Très bon support, réactifs en cas de problème et l'app aide bien à grandir le panier moyen. Je recommande.

The Comfort Company

Aug 12, 2024  on Shopify

So impressed with the responsiveness of customer support. Kristina went above and beyond to help us adjust some code we were having trouble with after a theme update. So nice to have actual people to reach out to!

Harvest Array

Aug 05, 2024  on Shopify

I am new to oneclick upsale and had some questions on the set up a funnel. The support was quick and helped me set up two funnels. A good add on to my website and is already helping me raise my ACV.

Teaps

Jul 29, 2024  on Shopify

The app is extremely easy to use and works like a charm. In addition, the customer service and/or technical support is quick to respond and always has a resolution to the issue.

Mondial 1908 Shaving US

Jul 25, 2024  on Shopify

I mean, this is almost free money. Great customer service and statistically you are almost guaranteed to make incremental revenue to far offset the cost. Just do it and you won't be sorry I think. Tasha was a great help to set up funnels.

Yoga Strong

Jul 17, 2024  on Shopify

best upsell app that i've found. have tried some others but this one has the best user interface and experience.

Evergreen Planner

Jul 16, 2024  on Shopify

I've had to reach out to customer service multiple times, and they have always helped me get to the bottom of every issue I've had. I've noticed that the problem has never been with Zipify itself, but with random technical things that are just above my ability to figure it out myself (I'm kinda tech savvy but I definitely have my limits). My husband who is in tech is usually trying to help me troubleshoot, and he's always blown away by Zipify's customer service. He says the depth of customer service they provide is unheard of in the tech world at this price point. They're fast, responsive, patient, and very thorough. Thank you, Zipify team!

Stevia Select

Jul 11, 2024  on Shopify

One of the best Biz decisions I've made in a long time!! I hesitated for years to get this. Why? I wasn't sure if it was worth the monthly fee + commission. Let me tell you...Its worth it! The old saying goes, you gotta spend money to make money. The amount of extra revenue I have made over the first moth, far surpasses what I've spent. Don't hesitate to install this. Super easy to configure . All star stellar support team and incredible helpful instructions all the way thru the journey. Honestly a win - win!!

Homey Aim

Jul 02, 2024  on Shopify

Awesome app and company, I've been following Ezra for a long time and he is an incredible person and entrepreneur. The level of support provided by his team is unique, I highly recommend OCU and Zipify pages.

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