Reviews: One Click Upsell ‑ Zipify OCU

Customer reviews: One Click Upsell ‑ Zipify OCU

Reviews (450)

Overall rating

4.7

5

71
4

3
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2

1
1

6

What Merchants Think

Merchants generally have positive feedback for "One Click Upsell ‑ Zipify OCU," praising its ability to increase sales and average order value (AOV). Many highlight the ease of use and seamless integration with Shopify, alongside outstanding customer support that is both patient and knowledgeable. However, some users have reported technical issues and limitations regarding feature accessibility during the free trial, affecting their overall perception.

Key Strengths

Effective in increasing sales and average order value (AOV)
Excellent and responsive customer support team
Easy to use and integrates well with Shopify
Quick setup with user-friendly interface
Valuable instructional content and guidance provided by support

Common Concerns

Limited access to features during the free trial
Technical issues impacting usability for some users
Pricing concerns, particularly with plan restrictions and hidden fees
Reported issues with upsells not adding correctly to carts
UI might feel outdated and unintuitive for certain users

Final Thoughts

"One Click Upsell ‑ Zipify OCU" is highly regarded for its ability to boost sales and AOV, supported by a stellar customer service team. While some users express concerns regarding the free trial limitations and sporadic technical issues, the app remains a popular choice for merchants seeking to enhance their Shopify stores' revenue through upselling strategies. The app is recommended for those prepared to navigate occasional technical challenges and is best utilized with a comprehensive understanding of its features and pricing plans.

shopArvello

Dec 01, 2024 on Shopify

They have hidden fees

zayma

Nov 28, 2024 on Shopify

esta en ingles todos los datos y no hay buen orientacion para el publico hispohablante , si tu publico objetivo es en español no te recomiendo

HappyStore

Nov 11, 2024 on Shopify

I installed Zipify today and my first two upsales that were achieved with Zipify could not be charged to the customer. According to Zipify it's Shopify's fault, wouldn't recommend this app to anyone as it doesn't work properly

DashSkin

Sep 10, 2024 on Shopify

Can't recommend this app. Our customers were adding upsell items to cart, and finding during checkout that the PRIMARY item they were trying to buy wasn't in the cart anymore (the most expensive, crucial item!). People were checking out with JUST upsell items. We were able to reproduce this issue on our own repeatedly. Kind of a joke. Then we noticed one of the upsell items wasn't successfully adding. We reported this issue issue to them, and they come back almost 2 weeks later to say they "fixed this issue in firefox", when Firefox was the only browser that DID work. Overall I feel like we were a very low priority for them and I don't feel like they cared much to read our report of the issue carefully, or take it very seriously. For what they charge per month plus their commission, the service was totally unacceptable.

MontanaSlime

Sep 02, 2024 on Shopify

I deinstalled the app and they keep charging my account monthly with 31€. I do not even use the app and I want my money back!

EPIKO

Apr 08, 2024 on Shopify

Post purchase upsell doesn't work with Klarna, apparently. So a big no in Sweden, Denmark, Finland, Norway, Germany etc. The UI is convoluted and unintuitive too. I put off configuring it for a week because it looks like was made in 2004. The "click ATC button" pop-up is ugly and slow, and while Vitals does both better, Vitals doesn't allow you to combine discounts with discount codes. Ugh. Nothing works except Kaching lol.