Reviews: One Click Upsell ‑ Zipify OCU

Customer reviews: One Click Upsell ‑ Zipify OCU

Reviews (460)

Overall rating

4.6

5

79
4

3
3

3
2

1
1

8

What Merchants Think

Merchants generally have positive feedback for "One Click Upsell ‑ Zipify OCU," praising its ability to increase sales and average order value (AOV). Many highlight the ease of use and seamless integration with Shopify, alongside outstanding customer support that is both patient and knowledgeable. However, some users have reported technical issues and limitations regarding feature accessibility during the free trial, affecting their overall perception.

Key Strengths

Effective in increasing sales and average order value (AOV)
Excellent and responsive customer support team
Easy to use and integrates well with Shopify
Quick setup with user-friendly interface
Valuable instructional content and guidance provided by support

Common Concerns

Limited access to features during the free trial
Technical issues impacting usability for some users
Pricing concerns, particularly with plan restrictions and hidden fees
Reported issues with upsells not adding correctly to carts
UI might feel outdated and unintuitive for certain users

Final Thoughts

"One Click Upsell ‑ Zipify OCU" is highly regarded for its ability to boost sales and AOV, supported by a stellar customer service team. While some users express concerns regarding the free trial limitations and sporadic technical issues, the app remains a popular choice for merchants seeking to enhance their Shopify stores' revenue through upselling strategies. The app is recommended for those prepared to navigate occasional technical challenges and is best utilized with a comprehensive understanding of its features and pricing plans.

Virela Pets

Mar 26, 2025 on Shopify

The product itself is ok, but there are just a couple of things I would like to point out. 1. Customer service: although I have been happy in the past with their professionalism and thoroughness of responses, I can't help but rate their service as not good after the most recent conversations. Super "template answers" and you have to make the request at least 3-4 times before you get an answer actually tailored for you. 2. Product: it's quite intuitive, but the fact that it is unusable if a customer purchases with a different currency than your store makes it virtually unusable unless you sell to one market only. 3. Subscription plan: you have a 30-day free trial, and so far so good, after that you pay in increments based on the additional revenue the app generates for you + a fixed monthly fee no matter what happens. This is not at all clear when you subscribe. They will also continue to charge you the fixed even if you deactivate the app and remove it from your store... according to them the only way to not pay it is to message them and have them issue you a refund credit but only after you've paid (although a colleague once did it first, since it's the most intuitive thing to do). Overall, I don't feel like recommending it now and I'm actively looking for an alternative. Maybe I will change my review in the future.

Souli

Nov 02, 2024 on Shopify

It doesn't target all customers. Randomly stops working.

Comfort Lab

Aug 24, 2024 on Shopify

For the last 3 years this has been amazing. Made me roughly 40k. Then all of a sudden it caused my add to cart button to not work for a complete day. That costed me about 2k. Like winning at the casino... ‍♂️