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Customer reviews: One Click Upsell ‑ Zipify OCU

Develop by Zipify Apps

Reviews (370)

Overall rating
4.8

What Merchants Think

Merchants generally have positive feedback for "One Click Upsell ‑ Zipify OCU," praising its ability to increase sales and average order value (AOV). Many highlight the ease of use and seamless integration with Shopify, alongside outstanding customer support that is both patient and knowledgeable. However, some users have reported technical issues and limitations regarding feature accessibility during the free trial, affecting their overall perception.

Key Strengths

  • Effective in increasing sales and average order value (AOV)
  • Excellent and responsive customer support team
  • Easy to use and integrates well with Shopify
  • Quick setup with user-friendly interface
  • Valuable instructional content and guidance provided by support

Common Concerns

  • Limited access to features during the free trial
  • Technical issues impacting usability for some users
  • Pricing concerns, particularly with plan restrictions and hidden fees
  • Reported issues with upsells not adding correctly to carts
  • UI might feel outdated and unintuitive for certain users

Final Thoughts

"One Click Upsell ‑ Zipify OCU" is highly regarded for its ability to boost sales and AOV, supported by a stellar customer service team. While some users express concerns regarding the free trial limitations and sporadic technical issues, the app remains a popular choice for merchants seeking to enhance their Shopify stores' revenue through upselling strategies. The app is recommended for those prepared to navigate occasional technical challenges and is best utilized with a comprehensive understanding of its features and pricing plans.

Old Town Soap Co.

Dec 17, 2024  on Shopify

I just installed it and had a million questions. Yaroslav was so very patient and answered all our questions! Great support!

Fehr Family Ranch

Dec 17, 2024  on Shopify

Fairly easy to use and gives you a decent amount of freedom in creative. The staff is very helpful if you ever have any questions, and are willing to research to help you out if you ever get stuck with anything. Even when it comes to integrations they don't know much about!

Balinaro

Dec 16, 2024  on Shopify

Support is always helpful. The app I use for a long time, it is not perfect but it is working, there is no better alternative for me

Hair Syrup

Dec 11, 2024  on Shopify

Really great response from the customer service team! APP works really well have tired a few and this one drives the most revenue!

MaxPureCases

Dec 09, 2024  on Shopify

OCU is great, I would like to help them improve the app as much as possible because it has a potential to become perfect. Also the support team is great :)

zayma

Nov 28, 2024  on Shopify

esta en ingles todos los datos y no hay buen orientacion para el publico hispohablante , si tu publico objetivo es en español no te recomiendo

Ouli's Ointment

Nov 11, 2024  on Shopify

I was using another upsell and bundle app and had to constantly reach out and get support because it was far more complicated than it needed to be. For someone not tech saavy OCU has made it so easy to use and not lose out on sales! I'm excited for how easy it has made it to increase our AOV!

HappyStore

Nov 11, 2024  on Shopify

I installed Zipify today and my first two upsales that were achieved with Zipify could not be charged to the customer. According to Zipify it's Shopify's fault, wouldn't recommend this app to anyone as it doesn't work properly

UCOgear.com

Nov 03, 2024  on Shopify

The best app on Shopify-period. Our business has made thousands in sales with just a few upsells! Absolutely genius

Purrfect Beam

Oct 31, 2024  on Shopify

Best nicest service team ever, they even gave screenshotted instructions!! But Chris isn't really that nice.

PrepperSpecialisten

Oct 28, 2024  on Shopify

I have tested out many aov boosting apps and this is by far the best!! The customer service team goes above and beyond! Big shoutout to Kristina and the dev team. Would 100% recommend to anyone wanting to increase their aov.

Aussie Magnets

Sep 29, 2024  on Shopify

The support from this company is absolutely stand out. An issue that presented from another app was easily fixed by the support team so quickly Thanks OCU!

Cool Gear Pro

Sep 21, 2024  on Shopify

One Click Upsell integrates well with my Shopify store on both mobile and desktop. The support team is great. When I had an issue, they were quickly on the case, kept me informed of status and quickly fixed the issue. Highly recommend!

Evan Graver

Sep 19, 2024  on Shopify

One Click Upsell is amazing. I've increased my profit since implementing funnels for Pre-Purchase, Post-Purchase, and Thank You pages.

AirwayAssistant

Sep 19, 2024  on Shopify

Not only has this app helped me generate more revenue, the support I received was amazing. Highly recommended.

Joey O'Connor's Bookstore

Sep 18, 2024  on Shopify

I'm amazed by One Click Upsell...their support team is amazing! I'm just building out my funnels now and I know they will be a big success. Thank OCU Team!

DashSkin

Sep 10, 2024  on Shopify

Can't recommend this app. Our customers were adding upsell items to cart, and finding during checkout that the PRIMARY item they were trying to buy wasn't in the cart anymore (the most expensive, crucial item!). People were checking out with JUST upsell items. We were able to reproduce this issue on our own repeatedly. Kind of a joke. Then we noticed one of the upsell items wasn't successfully adding. We reported this issue issue to them, and they come back almost 2 weeks later to say they "fixed this issue in firefox", when Firefox was the only browser that DID work. Overall I feel like we were a very low priority for them and I don't feel like they cared much to read our report of the issue carefully, or take it very seriously. For what they charge per month plus their commission, the service was totally unacceptable.

Lizzy James

Sep 03, 2024  on Shopify

updated our review after OCU fixed its glitch, resolved the issue. Appreciate the work Ezra puts in to helping educate merchants and the info/demo call i just had with Brittany from Zipify. Bottom line is that no systems are 100% you have to stick with the ones with the best/swiftest support

MontanaSlime

Sep 02, 2024  on Shopify

I deinstalled the app and they keep charging my account monthly with 31€. I do not even use the app and I want my money back!

Comfort Lab

Aug 24, 2024  on Shopify

For the last 3 years this has been amazing. Made me roughly 40k. Then all of a sudden it caused my add to cart button to not work for a complete day. That costed me about 2k. Like winning at the casino... ‍♂️

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