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Customer reviews: One Click Upsell ‑ Zipify OCU

Develop by Zipify Apps

Reviews (475)

Overall rating
4.7

What Merchants Think

Merchants generally have positive feedback for "One Click Upsell ‑ Zipify OCU," praising its ability to increase sales and average order value (AOV). Many highlight the ease of use and seamless integration with Shopify, alongside outstanding customer support that is both patient and knowledgeable. However, some users have reported technical issues and limitations regarding feature accessibility during the free trial, affecting their overall perception.

Key Strengths

  • Effective in increasing sales and average order value (AOV)
  • Excellent and responsive customer support team
  • Easy to use and integrates well with Shopify
  • Quick setup with user-friendly interface
  • Valuable instructional content and guidance provided by support

Common Concerns

  • Limited access to features during the free trial
  • Technical issues impacting usability for some users
  • Pricing concerns, particularly with plan restrictions and hidden fees
  • Reported issues with upsells not adding correctly to carts
  • UI might feel outdated and unintuitive for certain users

Final Thoughts

"One Click Upsell ‑ Zipify OCU" is highly regarded for its ability to boost sales and AOV, supported by a stellar customer service team. While some users express concerns regarding the free trial limitations and sporadic technical issues, the app remains a popular choice for merchants seeking to enhance their Shopify stores' revenue through upselling strategies. The app is recommended for those prepared to navigate occasional technical challenges and is best utilized with a comprehensive understanding of its features and pricing plans.

Aromatherapy Associates

May 12, 2025  on Shopify

One Click Upsell has been such a game changer for our business. We have experienced some serious growth in revenue for our business since we upgraded to One Click Upsell Enterprise and I'm extremely grateful for all the guidance and help that Karina has provided us. I'm really excited about what the future holds for our upsell strategy and how we can grow it further.

D'IYANU

May 08, 2025  on Shopify

We've been using the app for nearly a year, and overall it's been a great experience. It's relatively easy to set up, and the customer service team is extremely helpful and responsive. The app does an excellent job with both pre-purchase and post-purchase upsells. In the future, I’d love to see a bit more flexibility with AI-generated offers, but overall, I believe this is the best app out there if you're looking to build effective pre- and post-purchase funnels.

Best Bronze

May 08, 2025  on Shopify

One Click Upsell has been a game-changer for our AOV, and a big shoutout to Karina C. for her exceptional support! Her strategic guidance and optimizations have delivered impressive results for our store. Highly recommend!

Manta Sleep

May 08, 2025  on Shopify

Brittany is always super attentive to our needs, and we have found OCU to work very well for us over the last few years!

Libby Fischer Hellmann

May 08, 2025  on Shopify

Another home run for OCU's customer service! They created a short video to show me how to replace an offer with another product. They're fast, accurate, and they never talk down to their customers. A+ rating. Libby Hellmann

4Knines®

May 07, 2025  on Shopify

Makes upsells easy. Set up was quick and painless. A/B testing lets you see what performs best. Fantastic customer support! OCU Plus and the enterprise team were great to work with. They were proactive with recommendations and implementing upsells. Highly recommend!

Huckle Bee Farms LLC

May 07, 2025  on Shopify

With all seriousness, this app is a game changer. Our revenue increase is amazing. The team is very knowledgeable and always ready to jump on a call. Highly recommend

Michelle Villalobos

May 01, 2025  on Shopify

The app has been easy to navigate from set-up to use. I ran into a problem with my shipping charges not showing on my order bumps and post purchase upsells and Ash and the team were able to go through my Shopify set-up and find the 'needle in the haystack' as to why - I had not clicked one box...once I checked the box - everything worked like a charm. Thank you OCU!

erthlash

Apr 30, 2025  on Shopify

Amazing team of developers and tirelessly helped me work through a shopify glitch, even whilst on a free trial. I have made lots of additional revenue since trialing so will certainly sign up. Highly recommend

Trivae

Apr 29, 2025  on Shopify

Absolutely love OCU! It's hands down one of the most valuable apps I have on my store. There is a bit of a learning curve in getting the nuances of how it works down but once you're there, it's so easy to implement and the possibilities for customizing it for your store are truly endless. They do an amazing job to help you get up and running asap too with tools and links to any help docs you need. And the best part is most definitely the support team! Kid you not, they are incredible. They are fast, easily accessible via chat and every single person I've interacted with has been super helpful in resolving any issues I had asap. Can't recommend them enough!

Libby Fischer Hellmann

Apr 23, 2025  on Shopify

A little difficult at first, but stick with it. Once it's working, OCU is an effortless way to supplement your income. And their customer service is wonderful! Quick, thorough, and I got the answer to a puzzler that even Shopify Support doesn't know. :)

KIRAGRACE

Apr 17, 2025  on Shopify

Not only is the app fantastic, but the customer service is truly exceptional. The team is always incredibly quick to respond and genuinely helpful. Highly recommend — 10/10!

Patriot Shave

Apr 01, 2025  on Shopify

While some features or refinement may be lacking compared to other comparable apps, the company is continually updating its feature set and and has A+ customer support that is very helpful with implementation support. Also very open to learning from customer feedback, suggestions, feature requests.

DriveView

Mar 31, 2025  on Shopify

It feels like getting taxed. The usage fees are outrageous, 500 dollars + a month just for 10000 in revenue. Its insane, im moving to reconvert, i calculated it and they only have 150 in fees for the same amount of revenue.

Virela Pets

Mar 26, 2025  on Shopify

The product itself is ok, but there are just a couple of things I would like to point out. 1. Customer service: although I have been happy in the past with their professionalism and thoroughness of responses, I can't help but rate their service as not good after the most recent conversations. Super "template answers" and you have to make the request at least 3-4 times before you get an answer actually tailored for you. 2. Product: it's quite intuitive, but the fact that it is unusable if a customer purchases with a different currency than your store makes it virtually unusable unless you sell to one market only. 3. Subscription plan: you have a 30-day free trial, and so far so good, after that you pay in increments based on the additional revenue the app generates for you + a fixed monthly fee no matter what happens. This is not at all clear when you subscribe. They will also continue to charge you the fixed even if you deactivate the app and remove it from your store... according to them the only way to not pay it is to message them and have them issue you a refund credit but only after you've paid (although a colleague once did it first, since it's the most intuitive thing to do). Overall, I don't feel like recommending it now and I'm actively looking for an alternative. Maybe I will change my review in the future.

Transformation Academy

Mar 09, 2025  on Shopify

We have so far made in one week what we were making with reconvert. Love the one click and how user friendly it is. More than anything their team is amazing and we have gotten support quickly and they have gone above and beyond to help us.

Perfectly Scentsable

Feb 04, 2025  on Shopify

After being a customer for a while, I need some details sorted out as I created more funnels. Taka was amazing and patient and spent a long time helping me understand and made instructional videos on how to solve my problems, getting the work done for me, but also teaching me how to do it myself, making me more confident! Thanks so much Taka!

Author A.D. Starrling Shop

Jan 24, 2025  on Shopify

OCU started bringing me sales from day one. I couldn't be more pleased with Ezra and his team. Support was prompt and helpful on chat :-)

DadHats.Co

Jan 22, 2025  on Shopify

Pretty new to the app, but already gotten a few upsells! I had a few questions and Chris was super helpful in getting everything sorted out!

Bloom'e

Jan 22, 2025  on Shopify

I was a bit nervous when downloading the app because I thought it would be super complicated to set everything up. But no! It was incredibly easy. I did have some confusion, but I just sent a message to the support team, and they responded right away! Chris and Taka were amazing, they took care of everything, helped me out, and made sure my funnel was completely set up. 100/10 app and service!

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