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Zipchat AI Chat & AI Chatbot logo

Zipchat AI Chat & AI Chatbot

Develop by Shopify

$49-$499

/ Month
7 Days Free Trial

Increase Sales & Automate Customer Service with GPT4 AI Chat

Multi-language support
Quick setup
Product recommendations
Order tracking
Proactive engagement
Upsell & cross-sell
Reduce refunds
Automated support
Self-training ai

About Zipchat AI Chat & AI Chatbot

Launched May 22, 2023

Categories

Built by Shopify

Address

2108 N ST, #8660, SACRAMENTO, CA, 95816, US

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Introduction Video

Description

Conversational AI Agent for Sales & Support deployable in AI Chat/Chatbot, Support Email & WhatsApp

AI Chatbot & AI Chat Bubble with unlimited abilities for automated sales, marketing and support. Prompt what you want. Engage visitors with popups, answer pre-sale questions, recover abandoned carts, and upsell with smart product recommendations & bundles. AI Support Chat runs 24/7 handling order tracking, status updates, and review collection. Automate FAQs and cross-sells in any language. No-code, self-training AI Chatbot that increases conversions, drives 5-star reviews, and boosts referrals.

AI Chatbot & AI Chat Bubble with unlimited abilities for automated sales, marketing and support. Prompt what you want. Engage visitors with popups, answer pre-sale questions, recover abandoned carts, and upsell with smart product recommendations & bundles. AI Support Chat runs 24/7 handling order tracking, status updates, and review collection. Automate FAQs and cross-sells in any language. No-code, self-training AI Chatbot that increases conversions, drives 5-star reviews, and boosts referrals. more
  • Sales AI Chatbot: product recommendations, AI chat, COD, upsells & cross-sells
  • AI Chat automation for abandoned cart recovery, collect reviews and answer FAQs
  • AI Chat for powerful social marketing campaigns that increase conversion rates
  • AI Chatbot + Livechat for Sales Automation to increase conversion rates
  • AI Support Chat to automate customer support 24/7, in any language

Pros

  • Proactively engages visitors to understand their needs, handle objections, and answer questions
  • Recommends products, upsells, and cross-sells, effectively increasing conversion rates and reducing refunds
  • Self-trains and goes live in minutes, with the ability to adapt to your brand voice and style
  • Supports 95 languages, making it ideal for a global audience
  • Functions as an emphatic AI Support Chat, automating support and ticketing
  • Simple and straightforward setup with built-in design and customization tools
  • Seamless integration and ease of use
  • Enhances customer service with responsive, personalized interactions that reflect your brand
  • Deployable in less than 5 minutes, including AI training
  • Reduces support requests, decreasing operational costs

Cons

  • Limited information on long-term performance and stability
  • Possible dependency on the app for customer interactions, which might require continuous oversight to maintain quality
  • Initial cost and subscription fees could be a barrier for small businesses

Top Helpful Reviews

Lunara Shopping

Dec 12, 2025  on Shopify

It initially performed well, then deteriorated to the point of being ineffective. Early on, it generated some sales, but for over a month and a half it has produced zero sales despite increased website traffic. Customer support is inadequate; a support ticket submitted several days ago received no response. The pricing is unjustified for the results delivered. At $49 per month, it should generate at least $150 in monthly sales to be considered worthwhile. Switching to another one.

Pièces Détachées Frigo

Dec 12, 2025  on Shopify

Excellente solution en place depuis quelques semaines et qui est véritablement un outil dont il nous serait difficile de nous passer, aussi bien en avant-vente qu'en après vente ! Super job

Momomi

Dec 02, 2025  on Shopify

Very good customer service, the app is very easy to use and helpful, bringing us more orders, and we also recommend it to our friends.

BetterTan

Nov 19, 2025  on Shopify

I’ve been using Zipchat for my Shopify store since April 2024, and it has significantly reduced the time I spend on customer support. The AI handles most questions accurately and instantly, which has noticeably improved conversions. Setup was quick, and the interface is simple to use. Overall, Zipchat has become one of the most effective and reliable tools in my store’s workflow.

Glimmer of Luxury

Nov 12, 2025  on Shopify

They were very helpful. They resolved a request I had without any problems. It was a most useful application. I would also like to thank Alessandro very much.

Alfresco Chic

Nov 06, 2025  on Shopify

We have been using ZipChat for around 2 months now and I have to say, it's really impressive. Even 'out of the box' the AI does a fantastic job of responding to customers questions, making recommendations etc. and the responses are far superior to a lot of 'chatbots' I have come across, even for huge corporates. There are then several ways you can train the AI through simple steps to make it even better, and the app has some fantastic features to help you make the most of its capabilities. The level of support has also been second to none. Alessandro has been super helpful in helping getting everything set up and providing advice on how to get the most out of the app. Overall a fantastic app and amazing support. Really exited to see what it can do over time as it continues to learn and we can really start to embed it as a member of the team.

The Dog-G8 Company

Nov 03, 2025  on Shopify

Exceptional product. Thank you Zip-Chat team. Been using ZC for four weeks, and the AI has over 600 replies, with a conversion rate of 20% and average spend of £130.00GBP. The AI has learnt very quickly the product range and its incredibly helpful, efficient and cost-effective. Anyone not using ZipChat is losing out on incredible value.

Trail.nl

Oct 22, 2025  on Shopify

Tried a lot AI chat-tools. This one is by far the best. Improves every week and support is great. Recommed it!

Trail.nl

Oct 17, 2025  on Shopify

Happy user until they changed their LLM. Product became a disaster. Should be reversed now, so soon we will try again and hopefully go back to 5 stars! Because it used to be awesome.

Trail.nl

Oct 16, 2025  on Shopify

Update. Service is deteriorating. No support. Hallucination. Terrible answers. Telling customers "we don't have a store". A risk for our business.

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