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Customer reviews: B2B Wholesale, Volume Discount

Develop by Shopify

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (750)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

Arbortec Forestwear

Aug 04, 2024  on Shopify

We had an issue with the Shopify native discount system on our specific collection page, and the Sami Wholesale Pricing B2B app resolved it perfectly. This app is incredibly user-friendly, and packed with advanced features that cater to our business needs. The customer support team is very responsive, friendly, and extremely helpful. Highly recommend this app to all business stores looking for an efficient customer discount solution!

Vapegrosshandel

Aug 04, 2024  on Shopify

Very good app for b2b and the customer support is very helpful and give solutions fast. Thank you Haley.

Vielharmonie GmbH

Aug 01, 2024  on Shopify

It's not just the app that's great. The support is also very helpful, fast and solution-oriented. I can absolutely recommend this app.

Joy Lane Farm

Jul 31, 2024  on Shopify

We've been really happy with Sami Wholesale Pricing! We're using it to create a wholesale registration form that automatically tags our wholesale customers with a wholesale tag, so that they get 50% off our quick order form (also through the app). Pro tip: It works great with RM: Advanced Free Shipping to be able to give free shipping to your retail customers, but not to your wholesale customers. The app allows for a lot of customization and the help documents are a great resource. Haley's customer service has been top tier. If you're getting set up and run into issues, they're great at sorting them out in a day or two. Honestly, this app delivers so much value.

XDFly

Jul 29, 2024  on Shopify

Highly recommend, i have met some problems of using it, but they helped me with very patience and timely reply, really appreciate that, thank you very much.

Honeys Plant Climbers

Jul 28, 2024  on Shopify

Sami Wholesale Pricing B2B app is very easy to use and has the functionality we need to ensure we can run both wholesale and retail on our website in tandem. We use this app it in conjunction with the Sami B2B Lock app to drive a create customer experience. These products go hand-in-hand, and are complemented by an amazing support team (most notably Haley), who are so helpful and knowledgable.

FOLKARTCL

Jul 23, 2024  on Shopify

Muy amigable, fácil de instalar y el soporte es lo mejor, muy atentos y serviciales, rápidos en ayudarme y buscar solucionar mis inquietudes.

Kaihere Ridge Candles

Jul 21, 2024  on Shopify

Haley was amazing to deal with! I had spent a long time trying to work something out and with her help it was sorted in no time at all. Thanks so much!

ChicMeto

Jul 19, 2024  on Shopify

The software is very user-friendly, especially the customer service is very prompt in receiving and solving problems. The adaptive effect of the software is very good, and it displays well on the product page. I really like this software; compared to other software, I feel this one is more useful.

MATERIAL x PTY LTD

Jul 17, 2024  on Shopify

When integrating my website, I encountered some conflicts with the template, but the customer service staff were very enthusiastic in helping me resolve these issues. I am very grateful to them.

HempBoca

Jul 16, 2024  on Shopify

Haley was exceptional! Took care of my issue and did not hesitate answering all my questions. She was wonderful!

NΛSS

Jul 16, 2024  on Shopify

I recently started using the Sami Wholesale app, and I must say, the experience has been nothing short of fantastic. From the get-go, the team was incredibly helpful, assisting me through the entire setup process and ensuring that every small issue I encountered was resolved within 24 hours. The functionality of the app is both nice and clear. It does everything it promises to do, making the wholesale management on my store seamless and efficient. The user interface is intuitive, and all features work flawlessly, which has greatly enhanced the overall operation of my store. A special shout-out to Haley, the support manager, for her outstanding assistance. Her prompt responses and dedication to resolving issues quickly were instrumental in getting everything up and running smoothly. Overall, I highly recommend the Sami Wholesale app to any Shopify store owner looking for a reliable and efficient wholesale management solution. The app, combined with their excellent support team, has truly made a difference in my business operations.

Wowtechpromos

Jul 15, 2024  on Shopify

excellent and prompt support team, fixed my issue in a second cannot believe it's Free, 100% recommand of using this app! great job!!

noboss.in

Jul 14, 2024  on Shopify

I recently integrated the Wholesale Sami app into my Shopify store and am highly impressed. The app is user-friendly, making setup and management a breeze even for those with limited technical skills. Custom Pricing: Easily set tailored prices for different customer groups. Customer Support: Responsive and knowledgeable support team. Value for Time: Extensive features and excellent support make it a great investment. In short, Wholesale Sami has streamlined my wholesale operations and improved customer satisfaction. It's a must-have for any Shopify store owner expanding into wholesale.

Wolf Tucker

Jul 11, 2024  on Shopify

Fantastic app. The support is quick, and helpful and helped me to resolve an issue I had with the set up. Highly recommended!

Lola Almagro

Jul 09, 2024  on Shopify

The application is very useful and easy to use. In case you have a problem they have incredible customer service. Highly recommended

Trudy Rice Collection

May 05, 2024  on Shopify

I'm so pleased with the customer service at Sami Wholesale. They promptly connected me with the app developer, who spent time fixing my small issues. I'm looking forward to getting the wholesale orders flowing in :-)

NSI Outlet

May 03, 2024  on Shopify

Janky app, doesn't work. We followed the instructions, added the app to the theme, and turned on the app toggle in theme settings, and we created a new volume pricing rule that covers all products. But when we click "Add a section" or "Add a block" in the product page theme editor, we can't find any new block or section that displays the volume pricing table we wanted to show. We tried to leave a message on their support site to get some support, that doesn't even work, the message wouldn't go through.

Stabifoot

Apr 18, 2024  on Shopify

Super satisfied with the app! I had already tried 6 different app; Trying to change builders yourself and spending a lot of money on this! Fortunately, Haley from Sami helped me a lot with this and explained to me what needs to be done and together we were able to get the end result step by step! I am super satisfied and can always recommend this to everyone

Hairways (Hair and Beauty) Ltd

Apr 16, 2024  on Shopify

Easy to use app! Very responsive chat - Had to speak to them about something that wasn't working with another app installed, and they fixed it in about 10 minutes! Nice and quick, easy and does the job!

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