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Customer reviews: Sami B2B Wholesale Pricing

Develop by samita.io

Shopify Wholesale Sami simplifies B2B selling by managing wholesale orders, tiered pricing, and customer portals. This review covers real user experiences, key features, and potential drawbacks to help merchants decide if it’s the right fit for their business.

Reviews (616)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Sami B2B Wholesale Pricing" app. Many appreciate its ease of use, extensive functionality, and excellent customer support, frequently highlighting its role in transforming their retail stores into efficient B2B platforms. The app is praised for being user-friendly and offering significant value, especially given its free cost.

Key Strengths

  • Outstanding customer service and support, especially by Haley
  • Simplicity and ease of setup and use
  • Comprehensive features such as tiered pricing, volume discounts, and wholesale registration
  • Seamless integration and customization options
  • Free of charge, offering significant value compared to paid alternatives
  • Detailed documentation and responsive support team

Common Concerns

  • Compatibility issues with other installed apps
  • Occasional technical glitches and bugs
  • Performance impact on page load speeds
  • Time zone differences affecting support responsiveness
  • Lack of US-based support

Final Thoughts

The "Sami B2B Wholesale Pricing" app is generally well-received, with many users recommending it for its comprehensive features and exceptional customer support. Despite some technical issues and compatibility concerns, the app's free cost and user-friendly nature make it a preferred choice for many Shopify merchants looking to streamline their wholesale pricing strategies.

FOLKARTCL

Jul 23, 2024  on Shopify

Muy amigable, fácil de instalar y el soporte es lo mejor, muy atentos y serviciales, rápidos en ayudarme y buscar solucionar mis inquietudes.

Kaihere Ridge Candles

Jul 21, 2024  on Shopify

Haley was amazing to deal with! I had spent a long time trying to work something out and with her help it was sorted in no time at all. Thanks so much!

ChicMeto

Jul 19, 2024  on Shopify

The software is very user-friendly, especially the customer service is very prompt in receiving and solving problems. The adaptive effect of the software is very good, and it displays well on the product page. I really like this software; compared to other software, I feel this one is more useful.

MATERIAL x PTY LTD

Jul 17, 2024  on Shopify

When integrating my website, I encountered some conflicts with the template, but the customer service staff were very enthusiastic in helping me resolve these issues. I am very grateful to them.

HempBoca

Jul 16, 2024  on Shopify

Haley was exceptional! Took care of my issue and did not hesitate answering all my questions. She was wonderful!

NΛSS

Jul 16, 2024  on Shopify

I recently started using the Sami Wholesale app, and I must say, the experience has been nothing short of fantastic. From the get-go, the team was incredibly helpful, assisting me through the entire setup process and ensuring that every small issue I encountered was resolved within 24 hours. The functionality of the app is both nice and clear. It does everything it promises to do, making the wholesale management on my store seamless and efficient. The user interface is intuitive, and all features work flawlessly, which has greatly enhanced the overall operation of my store. A special shout-out to Haley, the support manager, for her outstanding assistance. Her prompt responses and dedication to resolving issues quickly were instrumental in getting everything up and running smoothly. Overall, I highly recommend the Sami Wholesale app to any Shopify store owner looking for a reliable and efficient wholesale management solution. The app, combined with their excellent support team, has truly made a difference in my business operations.

Wowtechpromos

Jul 15, 2024  on Shopify

excellent and prompt support team, fixed my issue in a second cannot believe it's Free, 100% recommand of using this app! great job!!

noboss.in

Jul 14, 2024  on Shopify

I recently integrated the Wholesale Sami app into my Shopify store and am highly impressed. The app is user-friendly, making setup and management a breeze even for those with limited technical skills. Custom Pricing: Easily set tailored prices for different customer groups. Customer Support: Responsive and knowledgeable support team. Value for Time: Extensive features and excellent support make it a great investment. In short, Wholesale Sami has streamlined my wholesale operations and improved customer satisfaction. It's a must-have for any Shopify store owner expanding into wholesale.

Wolf Tucker

Jul 11, 2024  on Shopify

Fantastic app. The support is quick, and helpful and helped me to resolve an issue I had with the set up. Highly recommended!

Lola Almagro

Jul 09, 2024  on Shopify

The application is very useful and easy to use. In case you have a problem they have incredible customer service. Highly recommended

Trudy Rice Collection

May 05, 2024  on Shopify

I'm so pleased with the customer service at Sami Wholesale. They promptly connected me with the app developer, who spent time fixing my small issues. I'm looking forward to getting the wholesale orders flowing in :-)

NSI Outlet

May 03, 2024  on Shopify

Janky app, doesn't work. We followed the instructions, added the app to the theme, and turned on the app toggle in theme settings, and we created a new volume pricing rule that covers all products. But when we click "Add a section" or "Add a block" in the product page theme editor, we can't find any new block or section that displays the volume pricing table we wanted to show. We tried to leave a message on their support site to get some support, that doesn't even work, the message wouldn't go through.

Stabifoot

Apr 18, 2024  on Shopify

Super satisfied with the app! I had already tried 6 different app; Trying to change builders yourself and spending a lot of money on this! Fortunately, Haley from Sami helped me a lot with this and explained to me what needs to be done and together we were able to get the end result step by step! I am super satisfied and can always recommend this to everyone

Hairways (Hair and Beauty) Ltd

Apr 16, 2024  on Shopify

Easy to use app! Very responsive chat - Had to speak to them about something that wasn't working with another app installed, and they fixed it in about 10 minutes! Nice and quick, easy and does the job!

Rosedale Clothing

Apr 12, 2024  on Shopify

Customer service team are amazing, I had a bit of trouble setting up and the team was so thorough and helpful. It's great to be able to also have a free app like this for our wholesale customers because as a small business we can't afford the massive costs that other apps charge.

Apnée Santé

Apr 12, 2024  on Shopify

Love the app and support! We had some very specific requirements for our website (discount applied to certain products for logged in users ONLY). I tested out about 5-7 apps to accomplish this but this one was the only one that offered all the features I needed. I had a few small issues after install BUT the support team was able to help out immediately and now it's working fantastically :)

HiveWillGrow

Apr 11, 2024  on Shopify

The app is simple and good. I have tried 4-5 similar apps. This is my last chance and it is close to the actual operation when I compare to other wholesale apps.

Kaotic Kreations

Apr 09, 2024  on Shopify

This is a great app! I am a silicone bead craft supplier and I've been looking to add a discounted bulk purchase option to my website for a while now. I stumbled across this one and I'm so glad I did! I ran into an issue where the discounted price wasn't showing in the cart. I reached out to customer service and Haley replied and had the issue corrected extremely fast! Thanks so much!

Time Ahead Sweden

Apr 07, 2024  on Shopify

I've been setting up Sami for my Shopify store, and it's a game-changer for my B2B sales. It has everything needed to enhance my sales process, which is impressive! The support team is exceptionally service-minded and supportive, providing immediate solutions to my queries. Highly recommended!

Avenila - Interior Lighting, Design & More

Apr 05, 2024  on Shopify

Haley literally spent like 3 hours with me helping me setup this app with me. She is the best ever!! I recommend this app 1000% and I can't believe it's free its unbelievable. Thank you so much Haley!!

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