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WhatFlow‑Chat Automation logo

WhatFlow‑Chat Automation

Develop by Shopify

$4.99-$14.99

/ Month
Free plan available 3 Days Free Trial

Automatic order confirmation and tagging with WhatsApp.

Automatic order tagging
Integrate with shopify
Whatsapp confirmation
Track order responses

About WhatFlow‑Chat Automation

Launched Oct 20, 2024

Categories

Built by Shopify

Address

2nd floor, Olsen Space, Sector 7 , HSR Layout, Near Asha Tiffins, Bengaluru, KA, 560102, IN

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

WhatFlow automates order updates, cart recovery, confirmations and back-in-stock alerts via WhatsApp

WhatFlow simplifies order management by automating confirmations, cart recovery, fulfilment updates, and cancellations through WhatsApp. It sends confirmation polls to customers and updates order tags based on responses, helping merchants efficiently track confirmed and cancelled orders. Seamlessly integrated with Shopify, WhatFlow streamlines order management and customer engagement, saving time and reducing manual work.

WhatFlow simplifies order management by automating confirmations, cart recovery, fulfilment updates, and cancellations through WhatsApp. It sends confirmation polls to customers and updates order tags based on responses, helping merchants efficiently track confirmed and cancelled orders. Seamlessly integrated with Shopify, WhatFlow streamlines order management and customer engagement, saving time and reducing manual work. more
  • Automatically send order confirmation messages to your customers via WhatsApp.
  • Recover abandoned checkouts with smart, automated reminders on WhatsApp.
  • Keep customers updated with real-time shipping and delivery alerts.
  • Send back-in-stock alerts on WhatsApp so you never loose a customer!
  • No complex setup, connect easily in minutes using WhatsApp link-a-device.

Pros

  • Simplifies order management by automating confirmation processes
  • Automatically updates order tags based on customer responses
  • Helps track confirmed and canceled orders efficiently
  • Reduces returned deliveries with instant confirmations
  • Seamless integration with Shopify allows management from within the dashboard
  • Enhances customer engagement by using a popular messaging platform like WhatsApp
  • Saves time by eliminating the need for manual confirmations

Cons

  • Requires WhatsApp for customers, which may not be used by everyone
  • Dependent on the customer's responsiveness to WhatsApp polls
  • Limited to users who have a Shopify store and use WhatsApp
  • Potential issues if there are interruptions in the WhatsApp service
  • May need additional customer support if customers have issues with WhatsApp confirmation

Top Helpful Reviews

ZetsyGrove

Jan 02, 2026  on Shopify

bekar app hai baar baar disconnect hojati hai or phir fuzool ke charges bh deduct karti hai market isse achay alternate hai jo isse kaafi achay or unique bh hain

ZynaMall

Dec 15, 2025  on Shopify

WhatFlow has been a game-changer for our store. The automated order confirmations and fulfillment updates via WhatsApp are flawless, drastically cutting down on our customer service queries and operational load.

LUXL'ORAH

Nov 13, 2025  on Shopify

Great app. Just make sure to use whatsApp account which is active for at-least a year. Otherwise new account can get restricted for using this app. Over all very helpful and time friendly for automatic order confirmations. you can customize the texts also for order confirmation or order dispatching etc.

Zamira fashions

Oct 29, 2025  on Shopify

Excellent App – Must Have for WhatsApp Integration! WhatFlow ne mere Shopify store ke liye game change kar diya! Setup bilkul easy tha aur within minutes WhatsApp automation chalne lagi. Ab main apne customers ke saath directly WhatsApp par connect kar sakta hoon — order confirmations, abandoned cart messages sab automatically jaate hain.

Ali Sports

Oct 21, 2025  on Shopify

As the team at Ali Sports, we have been using WhatFlow-WhatsApp Automation to streamline our order confirmation and customer communication process on Shopify. Overall, it has been a valuable addition to our workflow.

Zam Zam Store

Oct 11, 2025  on Shopify

WhatsApp Got Banned! Used WhatFlow for a few months and my WhatsApp account got restricted. This app uses an unsafe method (“link a device”) and can get your number banned. Not recommended!

Unjaded

Oct 02, 2025  on Shopify

After using this app for around 4-5 months our WhatsApp Business account has been banned twice for using an unauthorized API. Now we've lost our main WhatsApp account and have 100's of dissatisfied customers in terms of CS.

LOSA

Sep 11, 2025  on Shopify

A truly useful app that's a must-have for any e-commerce site. I use it with a SIM card dedicated to my store. Every single active and configured message is sent using my real number and via WhatsApp Business. If I see anything lacking, it's cart recovery, which only sends one direct message; you can't create a series of messages spaced out over a certain period of time before getting to the final reminder with a discount coupon already applied to the cart. Lastly, I don't know why, but I can find all the messages sent to customers except the cart recovery ones. It works, I can tell by the discounted total price.

GloriousGifts.Pk | Pakistan's 1 Office & Home Decoration Brand

Sep 04, 2025  on Shopify

I installed this WhatsApp automation app on my Shopify store and it has made my work so much easier. Ab order confirmation, shipping updates aur abandoned cart reminders sab automatic chal jata hai. Customer support bhi bohot helpful tha aur setup simple tha. Meri sales aur customer satisfaction dono improve ho gayi hain. Highly recommended for every Shopify store!

ETRNL

Aug 27, 2025  on Shopify

I’ve been using Whatflow with my Shopify store and it has made customer communication so much easier. The integration is smooth, and it allows me to connect with customers directly on WhatsApp in a professional way. I really like how simple it is to set up, and the automation features save a lot of time. It not only improves customer support but also helps increase sales by making follow-ups quick and personal. The interface is user-friendly, and their support team is always responsive whenever I need help.

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