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WhatFlow‑Chat Automation logo

WhatFlow‑Chat Automation

Develop by Shopify

$4.99-$14.99

/ Month
Free plan available 3 Days Free Trial

Automatic order confirmation and tagging with WhatsApp.

Automatic order tagging
Integrate with shopify
Whatsapp confirmation
Track order responses

About WhatFlow‑Chat Automation

Launched Oct 20, 2024

Categories

Built by Shopify

Address

71a Shelton St, London, ENG, WC2H 9JQ, GB

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

WhatFlow automates order updates, cart recovery, and confirmations via chat

WhatFlow simplifies order management by automating confirmations, cart recovery, fulfillment updates, and cancellations through chat. It sends confirmation polls to customers and updates order tags based on responses, helping merchants efficiently track confirmed and canceled orders. Seamlessly integrated with Shopify, WhatFlow streamlines order management and customer engagement—saving time and reducing manual work.

WhatFlow simplifies order management by automating confirmations, cart recovery, fulfillment updates, and cancellations through chat. It sends confirmation polls to customers and updates order tags based on responses, helping merchants efficiently track confirmed and canceled orders. Seamlessly integrated with Shopify, WhatFlow streamlines order management and customer engagement—saving time and reducing manual work. more
  • Automatically send order confirmation messages to your customers.
  • Recover abandoned checkouts with smart, automated reminders.
  • Keep customers updated with real-time shipping and delivery alerts.
  • Manage orders and track customer responses from your Shopify dashboard.
  • No complex setup—connect easily in minutes using chat device linking.

Pros

  • Simplifies order management by automating confirmation processes
  • Automatically updates order tags based on customer responses
  • Helps track confirmed and canceled orders efficiently
  • Reduces returned deliveries with instant confirmations
  • Seamless integration with Shopify allows management from within the dashboard
  • Enhances customer engagement by using a popular messaging platform like WhatsApp
  • Saves time by eliminating the need for manual confirmations

Cons

  • Requires WhatsApp for customers, which may not be used by everyone
  • Dependent on the customer's responsiveness to WhatsApp polls
  • Limited to users who have a Shopify store and use WhatsApp
  • Potential issues if there are interruptions in the WhatsApp service
  • May need additional customer support if customers have issues with WhatsApp confirmation

Top Helpful Reviews

Zam Zam Store

Oct 11, 2025  on Shopify

WhatsApp Got Banned! Used WhatFlow for a few months and my WhatsApp account got restricted. This app uses an unsafe method (“link a device”) and can get your number banned. Not recommended!

Unjaded

Oct 02, 2025  on Shopify

After using this app for around 4-5 months our WhatsApp Business account has been banned twice for using an unauthorized API. Now we've lost our main WhatsApp account and have 100's of dissatisfied customers in terms of CS.

LOSA

Sep 11, 2025  on Shopify

A truly useful app that's a must-have for any e-commerce site. I use it with a SIM card dedicated to my store. Every single active and configured message is sent using my real number and via WhatsApp Business. If I see anything lacking, it's cart recovery, which only sends one direct message; you can't create a series of messages spaced out over a certain period of time before getting to the final reminder with a discount coupon already applied to the cart. Lastly, I don't know why, but I can find all the messages sent to customers except the cart recovery ones. It works, I can tell by the discounted total price.

GloriousGifts.Pk | Pakistan's 1 Office & Home Decoration Brand

Sep 04, 2025  on Shopify

I installed this WhatsApp automation app on my Shopify store and it has made my work so much easier. Ab order confirmation, shipping updates aur abandoned cart reminders sab automatic chal jata hai. Customer support bhi bohot helpful tha aur setup simple tha. Meri sales aur customer satisfaction dono improve ho gayi hain. Highly recommended for every Shopify store!

ETRNL

Aug 27, 2025  on Shopify

I’ve been using Whatflow with my Shopify store and it has made customer communication so much easier. The integration is smooth, and it allows me to connect with customers directly on WhatsApp in a professional way. I really like how simple it is to set up, and the automation features save a lot of time. It not only improves customer support but also helps increase sales by making follow-ups quick and personal. The interface is user-friendly, and their support team is always responsive whenever I need help.

BIOAQUA Pakistan

Aug 20, 2025  on Shopify

We've been using this app for the past 11 days, and so far it’s been excellent. It offers a great range of options, a better user-friendly interface, and real-time amendments. Previously, we relied on some local Pakistani base OTP and robo-call services, which were difficult to use—especially when mobile signals were weak. This app has completely solved that problem. Now, almost 96% of our customers are confirmed through WhatsApp automation, while the remaining 4% are handled via calls by our representative.

Pigkart

Aug 02, 2025  on Shopify

This app is very useless. There is a big problem on their app since last 7 days which they are not able to resolve. Their app automatically disconnects your connected WhatsApp number repeatedly due to which the customer does not get the order notification and shipping update and when you talk to their WhatsApp chat support, they say that everything is fine from their side. Their help support team is not able to solve the problem.

BiBi Boutiques

Aug 01, 2025  on Shopify

WhatFlow is a great tool for WhatsApp automation. It’s easy to use and works smoothly. The best part is their support team — very responsive, helpful, and always ready to guide you properly. Highly recommended for anyone looking to manage WhatsApp communication more efficiently.

Sabasumaiya

Jul 27, 2025  on Shopify

Game-Changer for Our Business! Whatflow has completely transformed the way we communicate with our customers. The automation tools are incredibly powerful, easy to set up, and super efficient. From sending instant replies to scheduling broadcast messages and managing leads — everything works seamlessly. The user interface is intuitive, and the customer support is top-notch — always quick to respond and very helpful. We’ve seen a noticeable improvement in engagement and conversion rates since using Whatflow. Highly recommended for any business that wants to streamline their WhatsApp communication and grow faster!

Enchanté

Jul 18, 2025  on Shopify

Whatflow has significantly streamlined our order confirmation process via WhatsApp. It’s helped us reduce response times and ensure that every order is acknowledged promptly, leading to smoother operations and noticeably higher customer satisfaction. The integration was seamless, and the support has been excellent. Highly recommended for any Shopify store looking to boost efficiency and communication!

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