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Customer reviews: Weglot: AI & Human Translate

Develop by Weglot

Reviews (819)

Overall rating
4.6

What Merchants Think

The general consensus about "Weglot ‑ Translate Your Store" is overwhelmingly positive, with many merchants praising its ease of use, efficient functionality, and outstanding customer service. Users frequently highlight the seamless integration with their stores and the app's effective translation capabilities, although some have faced challenges with pricing and setup in complex environments.

Key Strengths

  • Ease of installation and use
  • High-quality and accurate translations
  • Responsive and helpful customer support
  • Flexibility and customization options for translations
  • Efficient handling of technical issues

Common Concerns

  • Pricing can be high, especially with automatic plan upgrades
  • Complex setup in the presence of other apps or for advanced configurations
  • Issues with DNS settings causing website disruptions
  • Persistent code remnants post-uninstallation
  • Sudden technical issues leading to downtime

Final Thoughts

Overall, "Weglot ‑ Translate Your Store" is highly regarded for its comprehensive translation capabilities and excellent customer service, making it a favored choice among Shopify merchants looking to expand their reach to international markets. However, its cost and potential integration challenges may deter some users. Despite a few drawbacks, the app remains a robust solution for users seeking an effective and supported multilingual service.

Noa de Cajou

Oct 29, 2024  on Shopify

Je suis vraiment ravi de cette application de traduction ! Tout est au top, que ce soit le produit ou le service. Les traductions automatiques sont d'une précision impressionnante, et la technologie derrière est vraiment pointue. De plus, le service client est exceptionnel. Ils sont toujours disponibles et prêts à résoudre n'importe quel problème rapidement et efficacement. La fonctionnalité d'IA pour recopier automatiquement les traductions sur tout le site est un véritable atout qui facilite la vie. Je recommande vivement cette application à tous ceux qui ont besoin de traductions de qualité !

Dynamic Step

Oct 23, 2024  on Shopify

The best translation app, you can translate anything super easily. Their support is great, they respond really quickly and help us out a lot. I recommend this app.

Plouf!

Oct 18, 2024  on Shopify

Scandaleux ! Cette application n'est pas compatible avec shopify Shopify permet de paramétrer différents marchés ce qui ne permet pas la compatibilité avec l'application weglot qui coute mensuellement une fortune en comparaison aux autres modules de traductions existants. Les autres modules concurrents de weglot proposent aussi le référencement seo sur les marches etrangers. Gagnez du temps, passez votre chemin

S10Home

Oct 14, 2024  on Shopify

the app is not working properly, I have paid for Pro license and I am dissapointed with the customer support received

Elibelinde

Oct 14, 2024  on Shopify

Since I am not a technical person, I didn’t know how to perform the system updates. Although I was generally satisfied with Weglot’s translation service, I was almost going to cancel the system since I got stuck with error messages. However, thanks to the clear instructions from Nahomy at the help desk, which I could easily understand, I was able to make all the updates and get it working smoothly. It’s great to have a good working system, but receiving fast and needs-based technical support... that’s amazing! Thank to Weglot and Nahomy in person:)

LUCID

Oct 08, 2024  on Shopify

I will be honest and say that, in the beginning, I found this app quite complicated and kept going back to more simple apps from competitors only to get massively frustrated by their lack of functionality. So, in the end, I took some time to read the massive amount of documentation that Weglot provide (including videos) and bring myself up to speed and I have not been disappointed - this app is the only one on the market that has such capabilities (trust me, I tried them all). And then, when I am unable to proceed (due to my own limited skills) the support team are just outstanding - quick and so helpful, I really haven't had an experience like this. My store is now totally translated into EN, FR and NL perfectly - thanks, Weglot.

Tea Mail Poland

Oct 03, 2024  on Shopify

This is the best localization app we have found so far. We've been using it for nearly a year and are quite happy with the result. The support is superfast and helpful, which is I think the key element of the success. We will stick to weglot when we localize the next language for sure.

Smartwatcherz.hu

Oct 02, 2024  on Shopify

the support of the prouct is absolutelly fantastic!! :) and the product aswell, highly recommended!! 5*

Sophie Stone

Sep 28, 2024  on Shopify

Reliable app that offers great set of functions and very good support that are not looking for excuses but rather for solutions! We highly recommend Weglot as a reliable translation app!

Paloma's Diamonds

Sep 26, 2024  on Shopify

I was recently assisted by Valentin and he’s been very professional and helpful. He managed to solved all the issues that I had with a timely response. Great support!

Zilch Webshop

Sep 25, 2024  on Shopify

Weglot is an excellent app for adding multilingual support to your Shopify store. The setup is quick, and the automatic translations are generally accurate. I love the ability to edit translations for a more personalized touch. What impressed me most was their helpdesk. The support team is responsive and knowledgeable, making it easy to resolve any issues. Overall, Weglot is a fantastic choice for anyone looking to expand their store's reach with great customer support. Highly recommended!

Wezario

Sep 15, 2024  on Shopify

The application is powerful, and the customer service is really excellent and responsive. It's possible to automatically and manually adjust the translation, which is really handy for providing a good customer experience.

Icecartel

Sep 05, 2024  on Shopify

WEBSITE DELETED!! DONT USE THIS! I deleted the Weglot app on my 8-figure store and my ENTIRE WEBSITE was deleted. I lost over $100K+ because of this APP. DON'T USE THIS APP! WEGLOT WILL DELETE YOUR WEBSITE

DroneMask

Sep 03, 2024  on Shopify

Manon from Weglot provided us with exceptional service in terms of personalization, attention to detail, speed, and efficiency. While Weglot is user-friendly, Manon helped us with the final details we struggled with. Great customer service!

exomedical

Aug 07, 2024  on Shopify

Weglot est un outil simple et facile à mettre en place ! En cas de contact ils répondent très rapidement, ils sont efficaces et à l'écoute. Je recommande mille fois !

Tupperware US

Aug 04, 2024  on Shopify

I recently had an excellent experience with Weglot, particularly with Guillaume from their support team. As the Sr. Manager of Digital Marketing at Tupperware, I was tasked with transitioning our translation projects to a new admin, and Guillaume's support made the process seamless. He provided clear guidance on subscription transfers and quickly processed refunds, ensuring everything went smoothly. His responsiveness and expertise were invaluable, making it clear that Weglot is not only about great technology but also exceptional customer service. I highly recommend Weglot to anyone looking for a reliable Shopify translation app!

phil-vision

Jul 28, 2024  on Shopify

Great support, immediate skilled answers, even helped with modifications, special thanks to Corentin!

SatoshiStyles

Jul 26, 2024  on Shopify

Service client efficace, traduction automatique. Le service client a résolu tous mes problèmes n'hésitez pas à leur écrire en cas de souci et vous répondrons très vite. Maintenant tout est opérationnel sur mon site Satoshistyles et j'en suis ravi☺️❤️. Un grand merci à la team Weglot d'avoir su répondre à mes attentes Cordialement, SatoshiStyles

Murtra Sport

Jul 09, 2024  on Shopify

Weglot helped us to translate our website very easily. Jeremie and Antoine solved every problem quickly and very kindly. Without any doubt, I will recommend them.

Beau-fils

Jul 07, 2024  on Shopify

Il s'agit de notre deuxième boutique Shopify avec laquelle nous utilisons Weglot ! Parfait pour nous car ils sont francophones ! Le support est très efficace et rapide, de plus l'application est un gain de temps incroyable car tout est très intuitif !

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