What a fabulous customer service experience with Ryan! He got my app up and running with subdomains configured within the first day of download. The app works seemlessly. Fantastic job, keep it up. Cheers

Update review early April: After my latest update and 1-star review (see below) and the removal of Weglot on our store / stopping our subscription, I've been properly contacted by the Weglot support team. They offered another try (normally the saying goes "three times a charm", but this would be "four times a charm") to see if we could get the implementation to work, where needed with support from their dev team. After some initial checks back & forth earlier this week and granting Weglot access to our Shopify environment, today we've had a support hotline with Guillaume and the team at Weglot. Step by step we've jointly redone the multi-language subdirectory implementation. After having completed the steps, we again we're confronted with some of the errors that occured earlier. However, this time with the support of their development team, they did some changes in the implementation (excluding some CSS & Javascript files), which positively resulted in a properly working Weglot implementation with Sub-directories in 3 additional languages. Credits to their support team this time: friendly, fast, patient and knowleadgable! Initial 1-star review late march: We've done 3 attempts to get Weglot properly installed including the required DNS settings. In jan/feb we did it ourselves, which resulted in our website complete going offline as some other reviewers also mentioned. DNS propagation can take longer, but this was longer as normal. Last week we did another try, this time having given Weglot's support access to our store and they did it via a second option with another CDN provider, as the default one "gave a conflict" according to their support in jan/feb. So Weglot's friendly support did the implementation now, but still with the same results, almost 24 hours completely offline, from multiple locations across the globe, so it doesn't feel like a normal results of "DNS propagation". Also, Weglot's support indicated they've never seen it take this long and couldn't find a reason why it doesn't work for us as everything was implemented correctly and working for them as they said. So now we uninstalled the plugin, having to source for another solution again. I have to say that the speed and friendliness of Weglot's customer support is good, it didn't solve our issues however. So now we'll be looking for an alternative.

WORST EXPERIENCE EVER. SO MUCH DAMAGE ON MY STORE AND INCOME LOSS!!! They don’t take any accountability for the mess they make. My website is down already for 7 days!! I am receiving an error because they messed up my DNS completely and now globally my website is down. I contacted my domain name provider and Shopify and they did everything they could and all settings are correct, but Weglot still holds some kind of access to my website which causes the error even though I deleted everything and completely uninstalled and removed my profile with them. They don’t take any responsibility and just say it’s not their fault and I need to resolve with Shopify. IT IS 10000% THEIR FAULT and Shopify is also at a loss and can’t do anything further except determine wether they should still allow Weglot on their App Store! As soon as I untoggled the option for Weglot to use subdirectories my website was down and nothing has brought it back yet. They still have not resolved it to this day and every day goes by with us losing a lot of money.

This is the best language translator app! You have the option to do automatic translation and then fine tune small details if necessary. It is also possible to add subdomains and subdirectories which is amazing for SEO and I noticed an increase in international traffic since I applied that feature. I had an issue with translating something that was in javascript on my site and I messaged Corentin and he helped me right away. He knew exaclty what I needed and made the change. I had a second change that I needed later that day and it was done within 10 minutes! So not only do I recommend this app for it's features but also for the customer support which is incredible!

Increíble Servicio de Atención al Cliente! Nos han ayudado siempre que hemos necesitado ayuda de una manera rápida y profesional. Esperamos trabajar juntos durante mucho tiempo. Recomendable 100%

Je cherchais une application qui permette de traduire toute ma boutique (Theme + Apps). J'en ai testé plusieurs, au final j'ai retenu WEGLOT. Tout n'a pas été simple à mettre en place, mais le support a toujours été présent pour m'aider. Au final ma boutique est traduite et est opérationnelle. Il me reste encore des détails à régler mais je ne doute pas que le support m'apportera encore toute son aide pour les résoudre.

The app does what we need it to do and excellent support from the technical side when needed, thank you :)

Tolle intuitive App die (fast) alles übersetzen kann. Die Übersetzbarkeit von Produktbildern wäre noch super. Ansonsten ein sehr kompetenter und schneller Support der auch um die Ecke denkt.

Weglot just works. I love it and would prefer it on every website regardless the platform: If Wordpress, Shopify, Webflow, Wixx.com or others. And thanks to the very quick and great support!

Manon has been amazing helping us to integrate Welgot and customizing it in our website. Amazing team

My website is down due to the instructions of weglot. For the subdomains they said to make changes in DNS which has caused my erbosteste not work anymore. I can’t get any sales anymore. I have submitted tickets since yesterday and haven’t received even one reply. I don’t know if I should sue for damages as I wasn’t informed about these consequences.

Great app, however, everyone can look at basic functionality of the app, my review is about the level of support we got. We were getting an error connected to certain domain level permissions on Shopify that lead to Shop pay not working from translated page and Weglot team helped us solve it within 24 hours.

I've found Weglot to be an outstanding solution for translating my website. It operates seamlessly and efficiently, making my content accessible in multiple languages with impressive accuracy and speed. What I value the most, however, is their exceptional customer support. The Weglot team is genuinely dedicated to resolving any issues that arise, particularly those related to my store and their app. Their willingness to go the extra mile not only enhances my overall experience but also instills a deep sense of trust and satisfaction in their service. It's clear to me that Weglot prioritizes its customers, striving to provide not just a tool for translation but a comprehensive, supportive service that truly values and responds to user needs.