I would have given it 0 stars if that were possible. This app was recommended by an agency, but they clearly haven’t used it much. Translating our mega menu is impossible. The default translations are catastrophic, Google Translate does a better job. And when you need to make changes, it’s only word by word. In short, don’t waste your time or your money.

Mohamed from the support team has been absolutely top-tier. Fast replies, clear guidance and genuinely helpful assistance throughout the entire process. They handled everything professionally and made the whole experience smooth. Really great customer service.

La pire app que j'aie utilisée. Pour qu'elle fonctionne, il faut changer les DNS de ma boutique. Résultat : quand j'ai désinstallé l'app, et que j'ai voulu remettre les DNS d'origine, cela a créé un problème technique majeur qui a rendu ma boutique inaccessible pendant une journée, et m'a fait perdre beaucoup de temps pour que je comprenne quel était le problème et comment le régler. Shopify ne devrait pas permettre à des apps d'imposer des changements de DNS comme le fait Weglot.

how can you have a customer service that don't work on weekend and close before 6pm (Paris time) during the highest season aka q4 in Ecom ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It's a NON SENSE !!

Powerful features, fast and efficient service, professional after-sales support, and an excellent user experience

Weglot has been my go-to translation solution for over 5 years. It’s simple to use, supports both automatic and manual translations, and integrates flawlessly with WordPress, Shopify, Squarespace, and more. The translation quality is excellent and their customer support is always responsive. I use Weglot for my own projects and for client websites—highly recommended! — Tajul Islam CEO, GrowUp2x Digital

Very easy to set-up and very helpful support - they reply within minutes (on workdays). I believe for final polished translations they still need to be reviewed, LLMs unfortunately are not there yet. Hopefully they will keep improving, specially translate more within context of where the translation is, about what it is, what page/product is about.

Great app and amazing support! Kevin from the support team was super helpful, responsive, and friendly. I really appreciate the professionalism and fast assistance from the Weglot team!

Weglot est un excellent outil de traduction, simple à utiliser et très efficace. Mais ce qui fait vraiment la différence, c’est leur service client : toujours disponible, réactif et prêt à aider jusqu’à ce que le problème soit résolu. On sent qu’ils se soucient vraiment de leurs utilisateurs, ce qui est très rassurant quand on gère un site e-commerce.

Worked well the first time. Stopped because expensive. Reinstalled and then a nightmare began. Super low level customer service just copy pasting helplessly the instruction of the website. DISAPPOINTING for such a budget !