This app saves me so much time! The translations are accurate and read naturally — not like machine translation. A must-have for Shopify stores selling worldwide!

提了一些需求（比如搜索产品）很快就实现了，在线客服响应及时，还是蛮不错

As a small e-commerce business, I've been searching for a translation plugin that is easy to operate, supports multiple AI models, and is reasonably priced to meet my website's SEO needs across various regions. After trying Ciwi.ai, I believe this is currently the plugin that best meets my requirements, particularly with its outstanding customer support. Whenever I encounter issues and seek assistance, I always receive timely responses and guidance from real technical staff. In fact, they typically help with the operations directly - I simply need to state my requirements. This is what I value most: a product that is always responsive. Therefore, I highly recommend that individuals and businesses with similar needs give this plugin a try. I'm confident you'll arrive at an assessment similar to mine.

I had a bad experience with this app. I spent two weeks inside it, working intensely just to translate my store into the requested languages while following my glossary rules. But there was always a problem, either something was missing in the translation, or the support team kept promising things that never happened. Sometimes, translations I had completed would disappear the next day, maybe because support interfered or something wasn’t properly configured. I didn’t want to leave too early because support kept reassuring me, which is the only reason I’m giving 2 stars. But after two full weeks, I still had no proper translations, everything was half done. Completely unacceptable. I lost a lot of time, and therefore a lot of money.

I really like their approach, combining points purchases with a subscription model. My initial orders were small, but my customers were scattered. I stumbled upon this app because it supports Chinese, which is amazing. There are so few apps in the app store that support Chinese, and even fewer translation apps. If a translation app doesn't even support a language I understand, I don't see the point. So I chose Ciwi.ai, and it didn't disappoint. I've noticed a significant increase in my conversion rate. This is my first time subscribing to an app, and I plan to continue using it. I look forward to seeing more updates from Ciwi. I give it five stars for its excellent customer support and user interface.

This translation plugin is the best one I’ve ever used! It’s really reasonably priced and has no other messy fees! Highly recommended, and the settings are very sensible. Customer service also responds very quickly! But never use Translate & Currency — they have an auto-charge feature and deducted $1,000 without my knowledge. Do not use Translate & Currency!

Absolutely love this app! The support team is amazing — super friendly and always quick to respond whenever I have a question. The app itself is very easy to use and works perfectly for translating our store content.

The patient support team, although a bit troubled at first, was resolved with the assistance of the team. The quality of real translation with GPT is also better than that of those who actually translate with free models

I have tried many translation apps, and this one has a very high cost-effectiveness, accurate translation, simple interface, and comprehensive functions. Customer service is always available to provide support

We've been using this translation app for a while, and it's been excellent. The customer service is fast and very helpful — every time we had a question, they responded quickly and solved it efficiently. One of the standout features is the ability to choose different LLMs for translation. The translations aren't just word-for-word; they take the context into account, which makes the final result much more natural and accurate. Special thanks to Allen for his outstanding support — he’s been incredibly helpful throughout. Highly recommended! 中文的服务支持太棒了，比邮件回复的体验好太多！而且会用心聆听用户的需求，给出迅速、快捷的支持！ 闭眼冲！