Le support par courriel répond rapidement, les réponses sont claires et toujours bien détaillées avec des captures d'écrans ce qui aide énormément. Je trouve l'app facile d'utilisation. Certains réglages précis pour ma boutique en ligne sont plus complexes pour mes compétences mais le support est toujours très aidant!

The visual editer is a life hack. Really easy to use and the most complete translation app you'll find. Had a issue with the translation of the dynamic content and they solved it for me in no-time. Would recommend!

We had a great experience contacting the Weglot customer support to set up the translations of our review section in our Shopify store. Especially Baptiste was very helpful and gave great assistance and guidance. Thank you!

Guillaume support was exceptional today and other times as well I've received excellent support. The app works well and whenever I had issues the team was ready to help me.

Nous sommes très satisfaites ! Super service, Antoine nous a beaucoup aidé et a été très efficace !

One of the most baffling applications I’ve used — and not in a good way. Eventually, you’ll find yourself deep in a rabbit hole, trying to exclude as many translations as possible, as Weglot keeps inflating the word count day by day. And their word count estimation tool? Completely misleading — don’t rely on it. Our small business (200 products), with only two translated languages, somehow exceeds 200,000 words, putting us in the $299/month pricing tier. That’s just not sustainable. We’ll absolutely need to look for an alternative solution. That said, full credit to their support team — they’ve been responsive, proactive, and genuinely trying to help throughout this frustrating experience.

We are very grateful for the extensive support you provided us in researching and changing the settings of our e-commerce site. Despite the time difference and language barrier with Japan, we are very grateful for your smooth and detailed guidance and prompt coordination. Thank you very much!

We've been dealing with 4 languages on our Euro website. Managing these by hand was too complex and costly. And even when doing it by hand, a lot of translations get lost through the cracks. We also tried other auto translate apps. These apps were not reliable because they were either limited in the number of translations or just would take days to translate a simple website. Weglot fixed all this! It took a bit of time to setup properly since we use sub-folders for our languages but once we got it setup with the help of the Weglot team it translated our website on the fly! No need to wait days, every page is translated as it's loaded. And the options for translations are much more advanced. You can have words that never get translated (ex: your brand name and trademarks). You can force some words to be translated in a certain way (good for words that have multiple meanings). Overall this app is well worth the price. Having a full time employee translating would cost much more. And finding one person that speaks 4 languages willing to translate our site full time is almost impossible. Highly recommended!

Our experience with Weglot turned into a complete nightmare. What was supposed to be a simple translation solution ended up disrupting our entire website theme. As a result, four different parties had to spend several days repairing the damage. Even after removing Weglot, code remnants remain, continuing to affect the stability of our site. Additionally, the online fix provided on their website simply does not work. Overall, a very frustrating experience that we wouldn’t wish on anyone. Note: After this, Weglot proactively reached out to us and resolved the issue — for which we are truly grateful. This helpful follow-up is the reason we decided to adjust our review from 1 star to 4 stars. Thank you for the support.

Weglot is very convenient and translates almost everything on the frontend. If something doesn't work, their excellent support team is there to help you.

Quentin was super helpful and quick at helping us set up the translations promptly! Really great app and excited to grow in other markets with thanks to Wedglot!

1-Star (Wish I Could Give 0) – Deceptive Billing & Unauthorized Charges I canceled my subscription two months ago, yet I’m still being charged 325/ month. When I signed up I picked the 39/month Business plan, but the platform automatically enabled a hidden "Volume Upgrade" option—something I never noticed or consented to. Because of this deceptive practice, I was charged over $300/month for four months before realizing what happened. Even after canceling, the charges continue. This is predatory behavior—shame on this company for exploiting customers with sneaky auto-upgrades and ignored cancellations. I’ve already taken action by: Reporting to the BBB (Better Business Bureau) Disputing all charges with American Express Filing complaints with relevant consumer protection agencies

This app translates everything - even what others don't - and the support is very reactive and effective ! App is easy to install, to use and the support answers any question quickly and also fixes issues in our site if needed.

⭐️⭐️⭐️⭐️⭐️ Outstanding support experience! Weglot’s support team (especially Manon) has been absolutely amazing. They helped me customize my translation setup down to the URL level, patiently walked me through regex exclusions, optimized my word count usage, and fixed multiple Shopify Markets issues and page visibility issues. It’s rare to get such hands-on help these days. Huge thanks to the team!

Best Translation app on the market. You can custom really everything single asset on your website. Support is outstanding, and by outstanding, I mean truly above what you can expect. It's like having an expert taking hours to help you.

Cela fait maintenant de nombreuses années que nous utilisons cette application et nous en sommes très content, à la fois dans l'utilisation et dans la qualité des traductions.

Thank's to the support for it's help. Fanny answered all my question during all day, quickly and efficacely. I recommend Weglot.

This app makes it very easy to keep your translations in check. The visual editor makes all the difference. Its super easy to delegate translations without the need to create additional shopify staff positions. Their support is always surprisingly quick and very helpful. Any issue I had has been fixed within a few hours. Zero complaints

Équipe au top et hyper réactive. Explique bien les problématiques mais n'hésite pas à intervenir si besoin

Superschneller und freundlicher Support, der bei Problemen und Themen sofort unterstützt. Danke euch!