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Customer reviews: Weglot: AI & Human Translate

Develop by Weglot

Reviews (819)

Overall rating
4.6

What Merchants Think

The general consensus about "Weglot ‑ Translate Your Store" is overwhelmingly positive, with many merchants praising its ease of use, efficient functionality, and outstanding customer service. Users frequently highlight the seamless integration with their stores and the app's effective translation capabilities, although some have faced challenges with pricing and setup in complex environments.

Key Strengths

  • Ease of installation and use
  • High-quality and accurate translations
  • Responsive and helpful customer support
  • Flexibility and customization options for translations
  • Efficient handling of technical issues

Common Concerns

  • Pricing can be high, especially with automatic plan upgrades
  • Complex setup in the presence of other apps or for advanced configurations
  • Issues with DNS settings causing website disruptions
  • Persistent code remnants post-uninstallation
  • Sudden technical issues leading to downtime

Final Thoughts

Overall, "Weglot ‑ Translate Your Store" is highly regarded for its comprehensive translation capabilities and excellent customer service, making it a favored choice among Shopify merchants looking to expand their reach to international markets. However, its cost and potential integration challenges may deter some users. Despite a few drawbacks, the app remains a robust solution for users seeking an effective and supported multilingual service.

Carpathian Jerky

Jan 15, 2025  on Shopify

Terrible app. You manually translate content on their platform, but the changes never reflect in your store. Their support team constantly tries to shift the blame, claiming it's an issue with Shopify or other apps, but never their fault. Truly disappointing.

Dustlight

Jan 13, 2025  on Shopify

I work with Weglot now for around half a year and the experience is very pleasing! Especially accurate translation are in our business sector very important and Weglot delivers! I would like to highlight also the excellent support!!

Cycleranch

Jan 06, 2025  on Shopify

Very helpful in our complex approach, Guillaume helped a lot with our custom integration and went above and beyond to help us. Recommend highly!

Chabi Chic

Jan 01, 2025  on Shopify

I've been using Weglot to translate my Shopify website, and the experience has been excellent. The support team was incredibly helpful and responsive when I faced a minor issue with the Quick View in a new theme. They resolved it quickly, and everything works perfectly now. Highly recommend Weglot for seamless translations and top-notch customer support

Mela Wedding

Dec 25, 2024  on Shopify

We had an issue for the integration of the app into our store and received a great and quick support!

Libelté

Dec 23, 2024  on Shopify

I’ve been using Weglot for a few days, and I’m genuinely impressed by how seamlessly it has integrated into my website. Setting it up was straightforward, and the interface is both intuitive and user-friendly. With just a few clicks, I was able to add multiple language options, instantly making my content accessible to a global audience. What sets Weglot apart is the high-quality translation and the flexibility it offers for customizing translated pages. The tool’s automatic detection of new content ensures that nothing gets overlooked, and the editing features allow me to fine-tune the final output to match my brand’s style and tone. On top of that, their customer support team is quick to respond and extremely helpful. Whenever I had a question or needed guidance, they were there to assist. Overall, Weglot has streamlined my multilingual workflow and made expanding to international markets remarkably simple. I highly recommend it to anyone looking to grow their online presence beyond borders.

BREAD Éditions

Dec 09, 2024  on Shopify

Excellent support client de la part de Guido qui est très réactif et nous a aidé à corriger très rapidement les quelques problèmes de traduction dynamique que nous rencontrions. Merci

MH12.Shop

Dec 05, 2024  on Shopify

Weglot is the perfect solution for us. On the one hand, the translations are really very good, and on the other, the setup is also suitable for beginners. If problems arise, the really competent support is very quick to help solve the problem. Languages ​​can be added or removed quickly. Likewise, all parts of the website can be easily translated without any programming knowledge. We have already tested other solutions, but have clearly decided on Weglot. Quality is a crucial aspect for us. Here, too, a special thank you to the support team!

heritx

Dec 04, 2024  on Shopify

Weglot works brilliantly and the quality of the translation is very good. On top of that, the support is excellent. I have always received very good solutions in a very short response time. Most of the time, the adjustments were not only explained but already carried out.

Parkourshoppen

Nov 27, 2024  on Shopify

The Weglot Team are always very helpful and getting back to me fast, whenever we have technical issues. I love the software and we have been using it for several years.

HILLMAN

Nov 20, 2024  on Shopify

We had numerous questions and issues with translation of some dynamic parts of our website. With the support team's help, we resolved them quickly. Alexis from Weglot has been incredibly helpful and always responds promptly.

Anime Body Pillow

Nov 19, 2024  on Shopify

I almost put 4 stars because of the price. But my website in english is ranking after translating in DE and FR and is very worth it for me. Plus the customer service is very very good.

Ergogrip

Nov 14, 2024  on Shopify

Jeremie was incredibly helpful in walking me through the app setup process. He followed my emails patiently as I described the issues I was having, and then provided clear, step-by-step instructions to resolve it. Their knowledge of the app's features is really helpful, as he was able to suggest the right solutions. I also appreciated their resourcefulness in finding workarounds when I encountered a few minor blockages. That's really appreciated in a world in which customer service normally links you to a help center article, and you have to figure it all out. I'm grateful for their assistance and would highly recommend this app and their customer service team.

Maison Miaki

Nov 14, 2024  on Shopify

Great customer service and quick response times. Kevin has been extremely helpful and friendly in supporting our team.

Open Your Heart studio

Nov 14, 2024  on Shopify

Support helped me very good when we launched our new website / new version. We went live and they deleted all old content. So we could easily add all new translations. This way we could even downgrade our yearly plan. And cleaned the amount of translated words in weglot. Manon, was excellent in her communications. And very quick responses.

Shay & Blue EU

Nov 13, 2024  on Shopify

App was working well even though setup is not easy if you have a complicated local structure. Suddenly something broke in the DNS. Our site went down for over 48 hours and the Support Team were exceptionally poor. We have moved away from the app which was a great idea but expensive in the end and unreliable.

Modern Scandinavia

Nov 07, 2024  on Shopify

Amazing support team. I had major problems with my website for over a month but they never gave up on me. Created a custom solution for me that works excellent. Manon in the team is the best.

aerobis fitness

Nov 05, 2024  on Shopify

Weglot has got you - even if you switch shopping carts. We are running on WooCommerce and will soon switch to Shopify. Weglot is the easiest part of the migration. Some initial issues were quickly resolved by their 5star customer service!

Plouf!

Nov 03, 2024  on Shopify

Le service client Weglot a travaillé à la résolution de l'affichage de notre e-commerce en langues étrangères et du paramétrage des marchés shopify. Il n'ont pas hésité à travailler de concert avec les équipes externes à leur solution, et ont pris le temps de trouver les sources du problème qu'ils ont résolu. Merci beaucoup l'équipe Weglot pour votre travail sérieux

Joe Beef

Oct 30, 2024  on Shopify

Easy, fast, affordable and with great support for issues that are beyond the scope of the average Shopify user. Highly recommended.

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