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Customer reviews: Vitals: Reviews, Bundles, AI

Develop by Vitals

Reviews (9,336)

Overall rating
5

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

Vntura

Jun 01, 2024  on Shopify

Everything is great so far. The support was actually outstanding! Had a really helpful agent, "John Paul B.", go over and with some customisation with the product review stars. I honestly didn't expect such great service from an app. Highly recommend!

Mebeks

Jun 01, 2024  on Shopify

Very good app, I recommend it. Great customer support, mostly Miriam who was fast to solve my problems.

Petitpiedamour

Jun 01, 2024  on Shopify

Sur Vitals je trouve tout ce que j'ai besoin c'est bien explique la vitesse de chargement ok ,le temps de réaction rapide ,c'est un outil complet.

Kiko

May 31, 2024  on Shopify

I love vitals, special thanks and big shoutout to Jed from customer support, he kindly resolved the issues I was having. You are the goat!

Square Moda

May 30, 2024  on Shopify

I've been using Vital app for just a week, and I'm already impressed.! Highly recommend giving it a try!

vaigustando

May 29, 2024  on Shopify

The app is definitly the best deal i found on the store. Lot of interesting solution to promote products in the same place an affortable price.. Support is very very quick. they help me and fixed small issue.

Kemi Colombo

May 28, 2024  on Shopify

Hi, I really enjoy the app. But the budget is really too high. That's the issue we have. appreciate if you guys can reduce the price $29.99 per month.

faux flores

May 28, 2024  on Shopify

So far this app has been easy to integrate and use. It's made a positive difference to my website and the customer experience is smoother because of it. The support team are quick to respond and are patient and helpful.

US Glove

May 13, 2024  on Shopify

This app has so many features and possibilities. I wish I had more time to really look into every single feature. The ones we have used have been flawless. Easy to use app, great reporting.

siopashop.ie

Apr 29, 2024  on Shopify

Absolutely love this app. Has so many things in one place and is easy to use. I have always had a good response with any queries when contacting their support team, and they have always sorted the issue if there was one.

Universalstore.pt

Apr 26, 2024  on Shopify

Jed D. fixed the problems I was having in my two online stores in less than 5 min, the support was amazing, thank you very much!

EclipseZen

Apr 25, 2024  on Shopify

The team is always there to help! I needed help in customizing an app, and I got immediate assistance!

LEMARQ

Apr 25, 2024  on Shopify

Great app, easy to use and if you ever get stuck with something, their support is always there to help you out! Thanks guys.

Yogella

Apr 23, 2024  on Shopify

Diese App hat alles was man braucht und noch mehr, der Service ist schnell, freundlich und sehr kompetent

Bottli

Apr 23, 2024  on Shopify

Very lovely customer service team, quick answers and immediate problem solving! Kliphord helped me within secs to solve my problem! and the app is all you need on your store! i recommend it 100%

Enchante

Apr 22, 2024  on Shopify

The app is a must have to make your store appeal more to the customer. It provides you with over 40 apps.

adeline boutique

Apr 22, 2024  on Shopify

Appena arrivato, davvero comodo e leggero addosso! Tempi di spedizione impeccabili,come già successo precedentemente in questo store.

Esteticum

Apr 22, 2024  on Shopify

I cannot recommend the Vitals app enough to all Shopify store owners! It's an absolute must-have tool for anyone running an online business. Thanks to Vitals, my experience with managing my store has become significantly more efficient and effective. The features offered by Vitals are simply amazing. From improving conversions with social media marketing tools, to email automation, to optimizing page speed - this app has everything you need to achieve success in e-commerce. And most importantly, the Vitals customer support is just unparalleled. Whenever I needed help or had questions, the Vitals support team was always available to provide me with immediate and professional assistance. If you're a Shopify store owner looking to increase sales and enhance your customers' experience, don't hesitate for a moment - install the Vitals app today. It's the best decision you can make for your online business!

Harry's Nut Butter

Apr 22, 2024  on Shopify

Very positive experience so far! I just started exploring Vitals app and have to say it is ticking many boxes in terms of what I need for enhancing experience for my customers on our website. I had one request for the team to change the background image for my pop up and got help pretty much instantaneously. Very pleased with the service so far and looking forward to exploring additional capabilities.

Joymo

Apr 20, 2024  on Shopify

Wow, I'm impressed! I've never experienced a support like this! It's just extraordinary! Go on guys, you're doing a perfect job!

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