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Customer reviews: Vitals: Reviews, Bundles, AI

Develop by Vitals

Reviews (9,336)

Overall rating
5

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

Chic OldMoney

Apr 18, 2024  on Shopify

Very responsive and professional assistance. Kliphord helped me solve a problem I couldn't solve on my own. Thanks again

Swiss Montis

Apr 17, 2024  on Shopify

Hier ist eine verbesserte und professionellere Formulierung Ihrer Aussage: Ich habe die App bereits vor einiger Zeit deinstalliert, und dennoch versucht sie weiterhin, Zahlungen und zusätzliche Abrechnungszyklen zu fordern.

Viva Lively

Apr 16, 2024  on Shopify

Fantastisch en handig alles in een! Daarbij is de service, heel snel en fijn. Je kan met alles terecht! Ik vind het een te gekke app!

Spartan Strive

Apr 16, 2024  on Shopify

Gary's customer service from Vitals was exceptional. He demonstrated a deep understanding of the product and provided clear, helpful answers to my questions. His professionalism and friendly demeanor made my experience pleasant and hassle-free.

Megory

Apr 15, 2024  on Shopify

Cette application est juste géniale. Le fait d'avoir la possibilité de tout faire sur une seule et même application est formidable

Blissin

Apr 15, 2024  on Shopify

Vitals is hands down the best app, have so many functions in one, all useful and ! Some apps out there only have 1 of their functions and charge same amount or even more per month! Customer services are great, always fast and ready to help. I have installed Vitals on all my stores now as this is really the best app I found so far.

Koc's Boutique

Apr 15, 2024  on Shopify

I really like this app, and it is perfect for the businnesses like me. And thanks to John for his help

MONEF

Apr 14, 2024  on Shopify

Had an issue with the product ratings. John Paul B. fixed it in less than 2 minutes. Great Job and great costumer support!

PanorFlex

Apr 14, 2024  on Shopify

Had a really annoying problem. Not even shopify support could figure it out but Kliphord D at Vitals pinpointed the issue and was able to fix it quickly.

My Store

Apr 13, 2024  on Shopify

esta totalmente excelente, lo único en si que no tiene es la traduccion automatica del tema de acuerdo al pais del cliente o visitante. seria la perfeccion si pudieran agregar la traduccion automática del tema. soy de venezuela y vivo en brasil y el idioma de la tienda de demostracion continuó en idioma ingles.

Fidget Kids NZ

Apr 12, 2024  on Shopify

Easy to use, is great having a bunch of apps in one app at an affordable price. So far everything's working great and the support team are awesome, they fixed my requests within minutes.

BYLMA

Apr 12, 2024  on Shopify

J'ai rencontré un probleme technique via l'appli vitals, le chat est extrèmement reactif, il a pu solutionner mon pb en 2 min. Vrmt pro

ÉclatMystique

Apr 11, 2024  on Shopify

Leicht und intuitiv bedienbar. Man versteht alles durch die vielen Tutorials. Es gibt so viele praktische Funktionen und Erweiterungen. Shopify hat alles was man sich wünschen kann.

ShopNoova

Apr 11, 2024  on Shopify

the support is useless. anything happens, they just ask me to uninstall another app. even a free app can help me when rewrite the code and they just me to basically uninstall all other apps.... and their function is very limited. seems like you have a lot of app, but none get the job done. this is the 1st time i give a bad review....

ironthreads

Apr 10, 2024  on Shopify

Kliphord D. has been the best customer support that I've encountered so far. I'd rate him 5 out of 5 for his customer support care :)

HomelyTrends

Apr 09, 2024  on Shopify

Thanks everybody for putting in the work, in turn you are saving me a ton of time and helping my store thrive.

Bandorial

Apr 09, 2024  on Shopify

I recently received exceptional assistance from Gary S. at the support team. Gary did his best to resolve my issue promptly and effectively. I highly recommend his support services. Thank you, Gary, for your outstanding help!

HYBRYD

Apr 09, 2024  on Shopify

Team is super helpful and will help you implement changes for your store. Have helped me solve issues before aswell in the past.

SeElPRIMERO

Apr 09, 2024  on Shopify

Super Recomendada, la app es muy útil y además que la atención me sorprendió, escribí muy tarde en la noche y la respuesta fue inmediata! aparte de que resolvió mis dudas!, sin palabras, muy a gusto

Mi tienda

Apr 08, 2024  on Shopify

Con Vitals, te permite acceder a una gran cantidad de aplicaciones que te ayudan prácticamente a todo lo que necesitas para tener una web que se vea profesional, y que convierta en un alto porcentaje. El soporte es rapidísimo y resolutivo, sobre todo Kliphord D., que me solucionó mi problema al instante. 100% recomendable. La usaré siempre en mis tiendas

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