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Customer reviews: Vitals: Reviews, Bundles, AI

Develop by Vitals

Shopify Vitals is an all-in-one conversion optimization app designed to boost sales and streamline store performance. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their Shopify store.

Reviews (2,728)

Overall rating
4.9

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

Esteticum

Apr 22, 2024  on Shopify

I cannot recommend the Vitals app enough to all Shopify store owners! It's an absolute must-have tool for anyone running an online business. Thanks to Vitals, my experience with managing my store has become significantly more efficient and effective. The features offered by Vitals are simply amazing. From improving conversions with social media marketing tools, to email automation, to optimizing page speed - this app has everything you need to achieve success in e-commerce. And most importantly, the Vitals customer support is just unparalleled. Whenever I needed help or had questions, the Vitals support team was always available to provide me with immediate and professional assistance. If you're a Shopify store owner looking to increase sales and enhance your customers' experience, don't hesitate for a moment - install the Vitals app today. It's the best decision you can make for your online business!

Harry's Nut Butter

Apr 22, 2024  on Shopify

Very positive experience so far! I just started exploring Vitals app and have to say it is ticking many boxes in terms of what I need for enhancing experience for my customers on our website. I had one request for the team to change the background image for my pop up and got help pretty much instantaneously. Very pleased with the service so far and looking forward to exploring additional capabilities.

Joymo

Apr 20, 2024  on Shopify

Wow, I'm impressed! I've never experienced a support like this! It's just extraordinary! Go on guys, you're doing a perfect job!

Chic OldMoney

Apr 18, 2024  on Shopify

Very responsive and professional assistance. Kliphord helped me solve a problem I couldn't solve on my own. Thanks again

Swiss Montis

Apr 17, 2024  on Shopify

Hier ist eine verbesserte und professionellere Formulierung Ihrer Aussage: Ich habe die App bereits vor einiger Zeit deinstalliert, und dennoch versucht sie weiterhin, Zahlungen und zusätzliche Abrechnungszyklen zu fordern.

Viva Lively

Apr 16, 2024  on Shopify

Fantastisch en handig alles in een! Daarbij is de service, heel snel en fijn. Je kan met alles terecht! Ik vind het een te gekke app!

Spartan Strive

Apr 16, 2024  on Shopify

Gary's customer service from Vitals was exceptional. He demonstrated a deep understanding of the product and provided clear, helpful answers to my questions. His professionalism and friendly demeanor made my experience pleasant and hassle-free.

Megory

Apr 15, 2024  on Shopify

Cette application est juste géniale. Le fait d'avoir la possibilité de tout faire sur une seule et même application est formidable

Blissin

Apr 15, 2024  on Shopify

Vitals is hands down the best app, have so many functions in one, all useful and ! Some apps out there only have 1 of their functions and charge same amount or even more per month! Customer services are great, always fast and ready to help. I have installed Vitals on all my stores now as this is really the best app I found so far.

Koc's Boutique

Apr 15, 2024  on Shopify

I really like this app, and it is perfect for the businnesses like me. And thanks to John for his help

MONEF

Apr 14, 2024  on Shopify

Had an issue with the product ratings. John Paul B. fixed it in less than 2 minutes. Great Job and great costumer support!

PanorFlex

Apr 14, 2024  on Shopify

Had a really annoying problem. Not even shopify support could figure it out but Kliphord D at Vitals pinpointed the issue and was able to fix it quickly.

My Store

Apr 13, 2024  on Shopify

esta totalmente excelente, lo único en si que no tiene es la traduccion automatica del tema de acuerdo al pais del cliente o visitante. seria la perfeccion si pudieran agregar la traduccion automática del tema. soy de venezuela y vivo en brasil y el idioma de la tienda de demostracion continuó en idioma ingles.

Fidget Kids NZ

Apr 12, 2024  on Shopify

Easy to use, is great having a bunch of apps in one app at an affordable price. So far everything's working great and the support team are awesome, they fixed my requests within minutes.

BYLMA

Apr 12, 2024  on Shopify

J'ai rencontré un probleme technique via l'appli vitals, le chat est extrèmement reactif, il a pu solutionner mon pb en 2 min. Vrmt pro

ÉclatMystique

Apr 11, 2024  on Shopify

Leicht und intuitiv bedienbar. Man versteht alles durch die vielen Tutorials. Es gibt so viele praktische Funktionen und Erweiterungen. Shopify hat alles was man sich wünschen kann.

ShopNoova

Apr 11, 2024  on Shopify

the support is useless. anything happens, they just ask me to uninstall another app. even a free app can help me when rewrite the code and they just me to basically uninstall all other apps.... and their function is very limited. seems like you have a lot of app, but none get the job done. this is the 1st time i give a bad review....

ironthreads

Apr 10, 2024  on Shopify

Kliphord D. has been the best customer support that I've encountered so far. I'd rate him 5 out of 5 for his customer support care :)

HomelyTrends

Apr 09, 2024  on Shopify

Thanks everybody for putting in the work, in turn you are saving me a ton of time and helping my store thrive.

Bandorial

Apr 09, 2024  on Shopify

I recently received exceptional assistance from Gary S. at the support team. Gary did his best to resolve my issue promptly and effectively. I highly recommend his support services. Thank you, Gary, for your outstanding help!

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