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Customer reviews: Color Swatch King: Variants

Reviews (2,096)

Overall rating
5

What Merchants Think

Swatch King: Variants Options is highly appreciated by merchants for its ease of use, robust customization capabilities, and exceptional customer support. Many merchants have found it to be a valuable addition to their online stores, helping them to effectively manage and present product variants. Despite a few initial setup challenges, the overwhelming support and quick resolution from the customer service team make the app a recommended tool for enhancing e-commerce platforms.

Key Strengths

  • Outstanding customer support, often resolving issues in minutes.
  • Easy and seamless customization of product pages.
  • High rate of satisfaction with the app's features and functionality.
  • Effective management and display of product variants.
  • Valuable for improving product display and conversion rates.

Common Concerns

  • Some merchants experienced initial setup issues.
  • Mixed feedback on image quality, though issues were quickly resolved.
  • Complexity in some areas of the app that may require support assistance.

Final Thoughts

Overall, Swatch King: Variants Options is a highly recommended app that significantly enhances e-commerce product pages by offering comprehensive variant management and customization tools. Its top-tier customer support ensures that any challenges are swiftly addressed, contributing to a positive user experience. The app is considered a must-have for businesses looking to optimize their storefronts, demonstrating a strong potential to boost sales and customer satisfaction.

Angel Dear

Sep 04, 2024  on Shopify

This app is great! Has everything we need and it is constantly updating their platform. Customer service is fantastic. They are always there to help.

BAZY

Sep 03, 2024  on Shopify

Suporte do app é prestativo e atendeu todas as minhas solicitações para que o app funcionasse perfeitamente com o meu tema. Um obrigado em específico ao Lohit que prestou um ótimo trabalho.

Astella

Sep 03, 2024  on Shopify

Goeie app die echt je conversie verbeterd. Klantenservice die snel reageert en goeie service levert. Zeker een aanrader!

Auraflows

Aug 27, 2024  on Shopify

10/10 customer support especially! the app is great! Thank you Nikhilesh for your personal detailed help!

Hashtag Sportswear & Shoes

Aug 22, 2024  on Shopify

Best customer service .......................................................................................................................................................................................

SatoshiStyles

Aug 14, 2024  on Shopify

Hello, merci beaucoup pour ce travail formidable ♥️. Merci pour votre rapidité. J'adore le disign que vous proposez merci beaucoup ❤️‍. Cordialement, Hamm Aurelien

Moreno Madrid

Aug 11, 2024  on Shopify

The app is amazing; you can change the variant to whatever you like, and also, the customer service does an excellent job, when you need them, they give a good service and help. By far the best variant app up there!

AURAVE

Aug 04, 2024  on Shopify

Exactly the app that was needed ! Chat support is really helpful and prompt in resolving any issues or suggestions ! A go to app for someone who has so many variants

washlabshop

Aug 04, 2024  on Shopify

When I first purchased the app, the customer service was good and helped me set up my app on to my site. I was pleased with the service, so I went ahead and installed it on my second website; however, after they set up my 2nd website, it's been really hard to get a hold of anyone to assist. I've been waiting for 2 days just for the dashboard to say " be back in 3 hours," so I waited for 3 more hours just for the dashboard to say a few more hours. Super annoyed. Lack of customer service...not sure if this app is worth keeping if I can't reach anyone when needed. Other reviewers are all saying the support is there when needed...not sure what support they are referring to...because it's not there. waiting for 2 days going on 3 is ridiculous.

Mirona

Aug 01, 2024  on Shopify

Utpal from the CS was very helpful and helped be about 1 hour by soliving some issues on my store. I give him 5 stars!

Loriana London

Jul 29, 2024  on Shopify

it works perfectly and the customer service is great. If you don't understand something, you can ask and you will receive great help

San Saru

Jul 29, 2024  on Shopify

The app helps us combining different products all in one, achieving a great user-experience. The support team is always there to happily help :)

kousely

Jul 29, 2024  on Shopify

Just recently downloaded the app, had a small issue with colours, Bhushan quickly helped us out and now everything works fine. Thanks!

Aura TLV

Jul 24, 2024  on Shopify

Nikhilesh was great, helped code inside my shop super fast and professionally without explaining to much! Thank you!

Zaphino

Jul 23, 2024  on Shopify

I recently had the pleasure of using Swatch King, a Shopify app, and I must say it has exceeded my expectations. The app itself is incredibly user-friendly and versatile, providing an excellent solution for managing product variations with ease. A standout feature of my experience was the exceptional customer support, particularly from Bhushan. He was instrumental in helping me set up the app and went above and beyond to ensure everything was running smoothly. Bhushan made necessary changes from the backend very quickly, demonstrating impressive responsiveness and expertise. The app seamlessly integrates with my Shopify store, enhancing the shopping experience for my customers by allowing them to easily view and select different product swatches. This functionality has noticeably improved my store’s usability and customer satisfaction. In summary, Swatch King is a must-have app for any Shopify store owner looking to enhance their product display capabilities. The exceptional support from Bhushan makes it even better. Highly recommended!

Jala

Jul 23, 2024  on Shopify

We have been using Swatch King for several months and love the app. Their team is really responsive and always on top of any issues I may be having. I highly recommend this app for product swatches.

Test Capel Rugs Wholesale

Jul 22, 2024  on Shopify

Have used this app for several years, but only because of working on new site for our company did I come across many of the updates that have been made. The new Product Grouping features with tags as well as the multiple Swatch options make this a truly WONDERFUL app. Highly recommend. AND, their customer service is SUPER FAST, SUPER HELPFUL, and SUPER RESPONSIVE.

Pure Vancouver

Jul 21, 2024  on Shopify

Great customer support! Had a problem that I couldn’t solve myself, contacted the helpdesk and they solved it right away.

carol's boutique

Jun 27, 2024  on Shopify

App is very easy to use and Nikhilesh was great help. He answered questions and added some custom script for me. Great app

Seed2Stone.com

Jun 24, 2024  on Shopify

This app has been fantastic. It has changed the merchandising on my site 100% for the better making it easier to find things and much clearer on the back end by not having to create variants. The customer service has been fabulous as well. They are quick to respond and very helpful.

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