Swatch King: Variants Options logo

Customer reviews: Swatch King: Variants Options

Reviews (1,875)

Overall rating
4.9

What Merchants Think

Swatch King: Variants Options is highly appreciated by merchants for its ease of use, robust customization capabilities, and exceptional customer support. Many merchants have found it to be a valuable addition to their online stores, helping them to effectively manage and present product variants. Despite a few initial setup challenges, the overwhelming support and quick resolution from the customer service team make the app a recommended tool for enhancing e-commerce platforms.

Key Strengths

  • Outstanding customer support, often resolving issues in minutes.
  • Easy and seamless customization of product pages.
  • High rate of satisfaction with the app's features and functionality.
  • Effective management and display of product variants.
  • Valuable for improving product display and conversion rates.

Common Concerns

  • Some merchants experienced initial setup issues.
  • Mixed feedback on image quality, though issues were quickly resolved.
  • Complexity in some areas of the app that may require support assistance.

Final Thoughts

Overall, Swatch King: Variants Options is a highly recommended app that significantly enhances e-commerce product pages by offering comprehensive variant management and customization tools. Its top-tier customer support ensures that any challenges are swiftly addressed, contributing to a positive user experience. The app is considered a must-have for businesses looking to optimize their storefronts, demonstrating a strong potential to boost sales and customer satisfaction.

Capel Rugs Wholesale

Sep 24, 2024  on Shopify

Great App with many features to make your Variant Based products stand out to your customers and enhance the customer experience on your site. We are upgrading our site currently and are looking forward to implementing many of the new features. It's great to see StarApps making continued improvements when many other apps have grown stagnant! The customer service continues to amaze me, going above and beyond to make corrections in a timely fashion and update their app if there are any conflicts with theme functionality etc... Looking forward to the upgrades going live on our site.

esteezoutlet

Sep 24, 2024  on Shopify

highly recommend! their live chat is very helpful, they are quick and friendly and get the job done each time. 10/10

Swank A Posh

Sep 23, 2024  on Shopify

Laxmikant is helpful in ensuring that we get what we need, even when it's not an easy fix and requires customization to our specific needs. Thank you

Aussie Troves

Sep 23, 2024  on Shopify

The app itself works well and has helped me increase sales, but the service I get when needing changes to it, even if it's coding is great. There's never been any disagreement or we can't do that, it's simply just trying to help in any way.

Vividora

Sep 22, 2024  on Shopify

I had an issue on my product page that needed a quick and efficient fix. Nikhilesh came through in seconds and resolved everything perfectly!

Richmond Zurich

Sep 22, 2024  on Shopify

Had some issues with the billing cycle, got an instant refund without asking yet when i asked what was going on, very friendly and helpfull

Vixin Paris

Sep 19, 2024  on Shopify

Everything About swatch king is epic! The support team is elite and really responsive! They are straight forward and very helpful. Highly Recommended!

Dwanah

Sep 19, 2024  on Shopify

The best support on the whole shopify Apps team so far, response time and understanding for different cases are amazing.

石徹白洋品店

Sep 18, 2024  on Shopify

カラーバリエーションをわかりやすく表現できます。 管理画面がリニューアルされてより使いやすくなりました。

Vibe London

Sep 17, 2024  on Shopify

Fantastic App with Excellent Customer Support Swatch King has been an absolute game-changer for our Shopify store! It makes managing product variants so easy and effective, especially with its clean and user-friendly interface. We’ve seen a noticeable increase in conversion rates since adding the app to our product pages. The color swatches and variant options work flawlessly, providing a seamless shopping experience for our customers. What’s more, the customer support is fantastic! Any time we’ve had a question or needed assistance, the support team has been quick to respond and super helpful. They really go above and beyond to ensure everything is running smoothly. Highly recommend Swatch King to any Shopify store owner looking to enhance their product listings. 5/5 stars!

Glow up & Essentials

Sep 11, 2024  on Shopify

Nikhilesh helped me out in 3 minutes for something i coulnd't resolve in 2 hours! Thanks for the help!

Angel Dear

Sep 04, 2024  on Shopify

This app is great! Has everything we need and it is constantly updating their platform. Customer service is fantastic. They are always there to help.

BAZY

Sep 03, 2024  on Shopify

Suporte do app é prestativo e atendeu todas as minhas solicitações para que o app funcionasse perfeitamente com o meu tema. Um obrigado em específico ao Lohit que prestou um ótimo trabalho.

Astella

Sep 03, 2024  on Shopify

Goeie app die echt je conversie verbeterd. Klantenservice die snel reageert en goeie service levert. Zeker een aanrader!

Auraflows

Aug 27, 2024  on Shopify

10/10 customer support especially! the app is great! Thank you Nikhilesh for your personal detailed help!

Hashtag Sportswear & Shoes

Aug 22, 2024  on Shopify

Best customer service .......................................................................................................................................................................................

SatoshiStyles

Aug 14, 2024  on Shopify

Hello, merci beaucoup pour ce travail formidable ♥️. Merci pour votre rapidité. J'adore le disign que vous proposez merci beaucoup ❤️‍. Cordialement, Hamm Aurelien

Moreno Madrid

Aug 11, 2024  on Shopify

The app is amazing; you can change the variant to whatever you like, and also, the customer service does an excellent job, when you need them, they give a good service and help. By far the best variant app up there!

AURAVE

Aug 04, 2024  on Shopify

Exactly the app that was needed ! Chat support is really helpful and prompt in resolving any issues or suggestions ! A go to app for someone who has so many variants

washlabshop

Aug 04, 2024  on Shopify

When I first purchased the app, the customer service was good and helped me set up my app on to my site. I was pleased with the service, so I went ahead and installed it on my second website; however, after they set up my 2nd website, it's been really hard to get a hold of anyone to assist. I've been waiting for 2 days just for the dashboard to say " be back in 3 hours," so I waited for 3 more hours just for the dashboard to say a few more hours. Super annoyed. Lack of customer service...not sure if this app is worth keeping if I can't reach anyone when needed. Other reviewers are all saying the support is there when needed...not sure what support they are referring to...because it's not there. waiting for 2 days going on 3 is ridiculous.

Scroll to Top