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Customer reviews: Color Swatch King: Variants

Reviews (2,096)

Overall rating
5

What Merchants Think

Swatch King: Variants Options is highly appreciated by merchants for its ease of use, robust customization capabilities, and exceptional customer support. Many merchants have found it to be a valuable addition to their online stores, helping them to effectively manage and present product variants. Despite a few initial setup challenges, the overwhelming support and quick resolution from the customer service team make the app a recommended tool for enhancing e-commerce platforms.

Key Strengths

  • Outstanding customer support, often resolving issues in minutes.
  • Easy and seamless customization of product pages.
  • High rate of satisfaction with the app's features and functionality.
  • Effective management and display of product variants.
  • Valuable for improving product display and conversion rates.

Common Concerns

  • Some merchants experienced initial setup issues.
  • Mixed feedback on image quality, though issues were quickly resolved.
  • Complexity in some areas of the app that may require support assistance.

Final Thoughts

Overall, Swatch King: Variants Options is a highly recommended app that significantly enhances e-commerce product pages by offering comprehensive variant management and customization tools. Its top-tier customer support ensures that any challenges are swiftly addressed, contributing to a positive user experience. The app is considered a must-have for businesses looking to optimize their storefronts, demonstrating a strong potential to boost sales and customer satisfaction.

ByMi Shop

Oct 02, 2024  on Shopify

The customer service is outstanding, a huge thank you to Nikhilesh. He was extremely supportive, had a solution to every problem we faced and was very kind! The actual app itself works great and solved our shop issues with product variations. Can definitely recommend!

KD New York

Oct 02, 2024  on Shopify

I have had many interactions with customer service and have found that they have exceeded my expectations and have been proactive and extremely professional and kind.

JJ Malibu

Sep 30, 2024  on Shopify

I’m really impressed with this app! The user interface is intuitive and easy to navigate, making the whole process smooth and efficient. On top of that, the customer service is outstanding—every time I’ve had a question, they’ve been quick to respond and incredibly helpful. Highly recommend this app for anyone looking for a hassle-free experience

Tailored Melbourne

Sep 27, 2024  on Shopify

Great app and i was helped really well by support worker Nikhilesh. I had an issue and it was solved in minutes. Thanks alot!

Brilletjes.nl

Sep 26, 2024  on Shopify

Great app, does exactly what it needs to do ! Got great assistance fixing some issues and make the app totally blend into our website.

Yogimi

Sep 25, 2024  on Shopify

Highly recommended, easy to use and configure. If you have any problems, they are quick to help you and solve them. I am delighted.

4CE

Sep 24, 2024  on Shopify

This app is great and solves a very basic but frustrating Shopify UI issue. I use it on a number of my sites and the team are always quick to help if there's an issue - would recommend!

Cobwebs Of The Mind

Sep 24, 2024  on Shopify

The app is exactly what is needed and is full of options for any possible scenario regarding our needs. The support has always been relatively immediate whenever I needed interaction, and they resolved any problem almost immediately. Overall, there was excellent support, an excellent app, and great prices. That deserves 5 stars. It is worth the money and the time to set up (which is minimal).

PopSockets® | Southeast Asia

Sep 24, 2024  on Shopify

100% recommended! customer service representative was quick to resolve the issue. Thank you for all the help!

Capel Rugs Wholesale

Sep 24, 2024  on Shopify

Great App with many features to make your Variant Based products stand out to your customers and enhance the customer experience on your site. We are upgrading our site currently and are looking forward to implementing many of the new features. It's great to see StarApps making continued improvements when many other apps have grown stagnant! The customer service continues to amaze me, going above and beyond to make corrections in a timely fashion and update their app if there are any conflicts with theme functionality etc... Looking forward to the upgrades going live on our site.

esteezoutlet

Sep 24, 2024  on Shopify

highly recommend! their live chat is very helpful, they are quick and friendly and get the job done each time. 10/10

Swank A Posh

Sep 23, 2024  on Shopify

Laxmikant is helpful in ensuring that we get what we need, even when it's not an easy fix and requires customization to our specific needs. Thank you

Aussie Troves

Sep 23, 2024  on Shopify

The app itself works well and has helped me increase sales, but the service I get when needing changes to it, even if it's coding is great. There's never been any disagreement or we can't do that, it's simply just trying to help in any way.

Vividora

Sep 22, 2024  on Shopify

I had an issue on my product page that needed a quick and efficient fix. Nikhilesh came through in seconds and resolved everything perfectly!

Richmond Zurich

Sep 22, 2024  on Shopify

Had some issues with the billing cycle, got an instant refund without asking yet when i asked what was going on, very friendly and helpfull

Vixin Paris

Sep 19, 2024  on Shopify

Everything About swatch king is epic! The support team is elite and really responsive! They are straight forward and very helpful. Highly Recommended!

Dwanah

Sep 19, 2024  on Shopify

The best support on the whole shopify Apps team so far, response time and understanding for different cases are amazing.

石徹白洋品店

Sep 18, 2024  on Shopify

カラーバリエーションをわかりやすく表現できます。 管理画面がリニューアルされてより使いやすくなりました。

Vibe London

Sep 17, 2024  on Shopify

Fantastic App with Excellent Customer Support Swatch King has been an absolute game-changer for our Shopify store! It makes managing product variants so easy and effective, especially with its clean and user-friendly interface. We’ve seen a noticeable increase in conversion rates since adding the app to our product pages. The color swatches and variant options work flawlessly, providing a seamless shopping experience for our customers. What’s more, the customer support is fantastic! Any time we’ve had a question or needed assistance, the support team has been quick to respond and super helpful. They really go above and beyond to ensure everything is running smoothly. Highly recommend Swatch King to any Shopify store owner looking to enhance their product listings. 5/5 stars!

Glow up & Essentials

Sep 11, 2024  on Shopify

Nikhilesh helped me out in 3 minutes for something i coulnd't resolve in 2 hours! Thanks for the help!

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